lippybingo.com レビュー 20

lippybingo.com からの回答

2026年1月25日

Hi there,    

It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.    

We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.    

Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.    

Thank you for highlighting this. We’re glad your interaction was such a good one.    

Kind regards, 

Lippy Bingo Team

lippybingo.com からの回答

2025年8月8日

Hi there,

Thank you so much for your feedback! It’s always fantastic to hear that our agents' commitment is noticed and appreciated.

We are truly dedicated to providing an exceptional gaming experience along with top-notch customer support. We hope you will enjoy our games and have even more fun and memorable moments with us in the future. 

Thank you for making Lippy Bingo your gaming destination!

Kind regards,
Lippy Bingo Team

lippybingo.com からの回答

2025年7月26日

Hi Kellie,

Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.

At Lippy Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.

We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!

Best regards,
The Lippy Bingo Team

lippybingo.com からの回答

2025年2月3日

Hi there!

We wanted to take a moment to express our gratitude for your recent review of our agent Madalina. We are so glad to hear that your queries were answered in a prompt manner, as our team always strives to offer the best possible assistance for our valued customers!

Your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like yourself.

Thank you again for your review, and we hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.

Kind regards,
Lippy Bingo Team.

lippybingo.com からの回答

2025年1月28日

Hello Ben,

We are sorry to hear that our verification process has caused any inconvenience. 

One area that we regard as of paramount importance is that of security, for all our customers. Like all reputable operators, we are required to complete regulatory checks to verify a customer’s details at different points in their journey with us. This does require us to request various types of documents that must meet both our internal standards and that must also ensure we comply with all our regulatory obligations. Although we recognize the potential disruption, we believe it is essential to maintain a responsible gaming experience for all. 

We are eager to investigate your case and resolve it as quickly as possible, as such, we have contacted you via the Trustpilot form to collect more information.

Warm regards,
Lippy Bingo Team

lippybingo.com からの回答

2025年1月11日

Hi Wayne,

We are sorry to hear that our verification process has caused any inconvenience. As a trusted operator in our industry, we must perform regulatory checks to verify our customers' details at different stages of their experience with us.

This does require us to request various types of documents that must meet both our internal standards and that must also ensure we comply with all our regulatory obligations; this is how we create a safe and fair gaming environment for all our customers and is not something we will apologize for. 

We are eager to investigate your case and resolve it as quickly as possible. We have contacted you privately to collect more information.

Warm Regards,
Lippy Bingo Team

lippybingo.com からの回答

2025年1月10日

Hi there,

Thank you so much for your thoughtful feedback! We greatly appreciate your kind words about our service. It's wonderful to hear that our agent  was able to assist you with your query in a pleasant manner.

We appreciate your support and we are grateful that you chose Lippy Bingo as your main gaming destination. Your membership means a lot to us and we are dedicated to providing you with the best possible experience.

Kind regards,
Lippy Bingo Team

lippybingo.com からの回答

2024年10月11日

Hi Gill,

We regret that your experience with your website was anything less than satisfactory.

As a reputable operator in the industry, we may be obliged to conduct regulatory checks at various points in our customers' journey with us. This may involve requests for documents. Our intention, with any of these requests, is only to abide by our regulatory obligations and internal standards, to ensure that we foster a safe and secure gaming environment.

We'd be more than willing to review your case and see if we can reach a swift resolution. We have contacted you privately for details, through the TrustPilot form.

Kind regards,
Lippy Bingo Team

lippybingo.com からの回答

2024年7月31日

Hi Chris,

We're sorry to hear that your experience on our website was less than pleasant.

We prioritize transparent communication with our members and recommend checking various email folders if you notice that you are not receiving updates in your main e-mail folder.

We know how important swift transactions are for our customers, and the payments team is dedicated to finding the best solutions for obtaining the shortest possible timeframes.

We'd be happy to review this further and see if there is anything we can do to obtain a swift resolution in your case. To achieve this, we have contacted you privately for details.

Kind regards,
Lippy Bingo Team

lippybingo.com からの回答

2024年7月9日

Hello Kelly,

We're sorry to hear you haven't had as much luck on our website as you had anticipated.

We understand that it can be disheartening when you're not having much luck with the games. Rest assured, though, that all our games' outcomes are entirely random, with no influence from us, and they are regularly evaluated by an independent organization to ensure fairness.

We're always ready to assess your gameplay and, where possible, provide helpful suggestions on how to enhance your experience and prolong your playtime . We have reached out privately for details.

Kind regards,
Lippy Bingo Team

lippybingo.com からの回答

2024年6月10日

Hello Barry,

Thank you for taking the time to share your review here!

Here at Lippy Bingo, we're committed to delivering the best experience for our players, and we're thrilled to know our team's efforts and enthusiasm are recognized. Your positive feedback is very appreciated.

Thank for choosing us as your preferred gaming destination!

Kind regards,
Lippy Bingo Team

lippybingo.com からの回答

2024年5月14日

Hi Lauren,

Thank you so much for your wonderful review. It's great to hear that our team's hard work and dedication is appreciated.

We aim to maintain our commitment to providing exceptional services and amazing experiences on our website.

Thank you again for your feedback and for choosing us as your gaming destination!

Kind regards,
Lippy Bingo Team

lippybingo.com からの回答

2024年5月7日

Hi there,

We wanted to take a moment to thank you for your amazing review. It's always great to hear from happy customers, and we are thrilled that you had an enjoyable experience on our website.

Thank you again for your feedback, and we hope to see you back at Lippy Bingo soon for even more exciting games and prizes!

Kind regards,
Lippy Bingo Team

lippybingo.com からの回答

2024年3月27日

Hi Mike,

Thank you so much for taking the time to share your review with us!

We're happy you have received the best assistance and that you have had your issue sorted in no time.

Your positive feedback means a lot to us, and we appreciate your kind words.

We're hoping you'll continue to have fun and enjoy our products!

Best regards,
Lippy Bingo Team

lippybingo.com からの回答

2024年3月4日

Hello MRS. Collete,

Thank you for your comment.

For more information, please contact us on our 24/7 Live chat or via email at support@bgdfbrands.com, our customer support team will be more than happy to assist you with all the information.

The speed at which you receive your withdrawal will depend on the payment method you use.

In limited circumstances, withdrawals may be delayed, but only in instances where regulatory checks are required to verify a customer’s details.

Thank you for choosing us, and we look forward to serving you better in the future.

Kind regards,
Lippy Bingo Team,

lippybingo.com からの回答

2024年2月28日

Hi Tracey,

Thank you so much for taking the time to share your review with us!

We're happy you have received the best assistance and that you have had your issue sorted in no time.

Your positive feedback means a lot to us, and we appreciate your kind words.

We're hoping you'll continue to have fun and enjoy our products!

Best regards,
Lippy Bingo Team

lippybingo.com からの回答

2024年2月13日

Hi there!

We extend our sincere apologies if you have encountered any inconvenience or if your experience on our platform has not lived up to your expectations.

We would be pleased to conduct a comprehensive review of your gameplay and, to research this for you and help further.

For this purpose, we have initiated private communication to secure your account details and extend our assistance.

Kind regards
Lippybingo Team

lippybingo.com からの回答

2024年2月8日

Hello Adelle,

Thank you so much for taking the time to share your review with us! We are thrilled to hear that you received all the help from our customer support agents.

At Lippy Bingo, we strive to provide our players with the best customer support. Your positive feedback means a lot to us, and we appreciate your kind words.

We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.

Thank you again for choosing to play with us.

Best regards,
Lippy Bingo team

lippybingo.com からの回答

2024年1月26日 に更新

Hello Sandra,

Thank you so much for taking the time to share your review with us! We are thrilled to hear that you enjoyed playing our slots and bingo games.

At Lippy Bingo, we strive to provide our players with the best possible gaming experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.

We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.

Thank you again for choosing to play with us.

Best regards,
Lippy Bingo team