Livermores The Estate Agents レビュー 84

Livermores The Estate Agents からの回答

2026年5月23日

Hello Jeff,

Thank you for rating Livermores with 5 stars, it means so much to us, especially after all the setbacks you experienced.

Yes, the cladding issue has caused so many problems for property owners over the last few years, so it was great you eventually achieved a sale in the end.

We know Mark put a lot of effort into your sale, so it really is appreciated that you have made a mention of his service whilst you were a client of ours.

Thank you once again for rating us with 5 stars and we wish every all the very best for the future.

Kind regards

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月19日

Hello Michelle,

We are so happy to receive your 5 star review, thank you very much.

Thank you also for saying that you would use us again, that feedback is so important to us.

Matt and the team at Crayford will also be so pleased to read your comment that they were great from start to finish because selling properties at the moment can be quite protracted, so knowing that you were this pleased throughout the transaction is very satisfying.

Thank you for choosing Livermores as the agent to sell your property and we wish you all the very best for the future.

Kindest regards

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月19日

Hello Jack,

Thank you for your very positive comments regarding the service you received during the sale of your property.

Mark and Halina were so pleased to receive your commendation on their assistance dealing with the hurdles we had to overcome to achieve the exchange of contracts.

We sincerely hope that everything runs smoothly on your agreed completion day, but please do not hesitate to contact us if we can be of any further assistance.

We wish you all the very best for the future.

Kindest regards,

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月20日

Hello Peter,

Thank you so much for taking the time to write such a brilliant review of your experience with the Livermores team and in particular, your assigned negotiator, Matthew.

Your comments basically reflect everything we strive to achieve and believe in. Selling property successfully requires enthusiastic and knowledgeable people, not just websites, to get the best results.

It is so satisfying when our approach of offering a ‘full service’ with local ‘face to face’ expertise that blends traditional marketing methods with the best technological advancements is appreciated.

Thank you once again for awarding us a 5-star review with all your complimentary remarks.

Kindest regards

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月19日

Hello Brian,

Thank you for your comments, they make excellent reading and underline the service standards that we want to achieve for all of our clients.

It must be said that you presented us with a beautiful house and both Mark and Ben were confident of achieving a successful outcome for you.

We are fortunate that we have staff who have worked in the local area for a long period of time which is a great benefit to us when marketing properties for sale.

Your comments about our portal are most appreciated as we believe that good communication is paramount between all the parties involved.

Thank you once again for your brilliant review and we wish you and your family the very best for the future.

Kindest regards,

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月18日

Hello Karen,

Thank you so much for such for your very kind comments, they mean so much to us.

As a company, we try so hard to ensure our customers selling journey is dealt with in a way that everyone here at Livermores contribute to ensure that all the hurdles involved are dealt with in the smoothest way possible.

It feels great to here that you experienced a really good service from everyone and in particular Mark, who we know is passionate about making sure our customers get the required service standards we aspire to.

Thank you once again for your 5 star review, it really means a lot to us.

Kindest regards

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月16日

Hello Karen,

We are so pleased that you have rated us so highly, it really is appreciated.

Mark and his team work very hard in ensuring that they keep to strict service guidelines and it is so good that you have mentioned the sale and viewing process was well organised and that you were kept updated.

These are very important aspects of selling a property and can be easily overlooked.

Our sales progression team are often overlooked in the work they do, but the reality is they have a huge responsibility in getting a sale agreed through to completion, so to highlight their contribution is most welcome.

Thank you for choosing Livermores to act on the sale of your property and please do not hesitate to contact us again if our services are needed.

Thank you once again for highlighting your experience and sharing your views, it really is appreciated.

Kindest regards

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月16日

Hello,

Thank you very much for your 5 star review, it is really appreciated.

We are so pleased that you valued the service received from Mark and the team at Livermores.

It is so satisfying when our efforts are recognised in this way, as customer satisfaction is our top priority.

We sincerely hope that you will use Livermores again when you next need an estate agent in Dartford.

Thank you once again.

Kindest regards,

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月16日

Hello Alex,

Thank you so much for your very kind review, your comments are very welcome.

Having acted on your behalf for over 20 years, you are now one of longest term portfolio clients and to receive that acclaim from you is so pleasing.

Of course our job is made a lot easier because you let us get on with doing what we do best, and that is managing your portfolio, so it helps us that you are such a good and responsible landlord.

Your comments regarding the service received from Ray and that he recently let three of your properties quickly with a minimum of fuss or aggravation was so good to hear.

We sincerely hope that we can continue to act on your behalf and manage your portfolio for another 20 years!

Kindest regards

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月16日

Hello Mr Thapa,

Thank you very much for your review.

We were so pleased that your house sale went through quickly and that you have commented on the service received by my team.

We take great pride in what we do and it is always so satisfying when a customers expectations are exceeded.

We hope that you have settled and are happy in your new home.

Thank you once again.

Kindest regards

Mark Higgins
Branch Manager (Dartford)

Livermores The Estate Agents からの回答

2026年5月16日

Hello Bernard,

Thank you for your very kind comments and rating our company with five stars.

This is really appreciated and most welcome.

There are so many hurdles to overcome when selling a property (which you experienced) and it is our job to assist with those situations as and when they arise.

Matthew was very happy to help you and we appreciate you taking time out to comment on the service received.

We hope that you have settled in your new home and wish you all the very best for the future.

Kindest regards

Archie Smith
Branch Manager
Crayford

Livermores The Estate Agents からの回答

2026年5月15日

Hello DL,

Thank you very much for your kind comments.

Ray, Laylaa and Mo work so well as a team and it is so rewarding when their efforts are recognised and appreciated, so thank you once again.

Please do not hesitate to contact us again if you have any queries.

Thank you once again for your review, it really is appreciated.

Kindest regards,

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月18日

Hello Jenny,

Thank you very much for your 5 star review.

We were delighted to act for you for the sale of your property and are over the moon that you rated our service so highly.

Our team here at Livermores work really well together to obtain the best results possible for our clients and your mention of Matthew highlighting his dealings with you are most welcome and appreciated.

Should you ever require our services again in the future, please do not hesitate to contact us.

Thank you once again for your 5 star review, it makes our day when a customer shares their experience in such a positive way.

Kindest regards

Archie Smith
Branch Manager
Crayford

Livermores The Estate Agents からの回答

2026年5月16日 に更新

Hello Hassan,

It was a pleasure to act on your behalf for the sale of your property, especially after the disappointment you had experienced prior to coming on the market with Livermores.

Your comments are really appreciated and underline everything we try to achieve.

I know Matthew worked very hard on your sale and he was delighted when it went through.

We hope that you have settled in you new home and are very happy there.

Thank you for sharing your views.

Kindest regards

Archie Smith
Branch Manager (Crayford)

Livermores The Estate Agents からの回答

2026年5月15日

Hello Tony,

Thank you for your very positive comments and for choosing Livermores to sell your property for you.

We were delighted that the sale went through to your satisfaction and in particular for mentioning that the staff were helpful.

Feedback like this really appreciated.

We wish you every happiness in your new home.

Kindest regards

Archie Smith
Branch Manager

Livermores The Estate Agents からの回答

2026年5月15日

Hello Martin,

Thank you very much for your comments, which are most welcome.

We are always sorry to see a long term client leave the market and it has been a pleasure acting for you over the last 10 years.

We wish you all the very best with your future plans and would be delighted to act for you again if you ever decide to re-enter the market.

Thank you once again.

Kind regards

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月13日

Hello Christopher,

Thank you so much for such a brilliant review, we are so grateful.

Ray works very hard to get the clients wishes fulfilled, supported with a really great team behind him supporting the whole process.

We are thrilled that you found the service so good, we are always trying to improve our internal processes for the benefit of our customers and your words are a validation of the efforts of everyone involved, particularly Ray.

Ray was over the moon with your comments and we know that he was more than happy to go the extra mile to get you moved in quickly.

Thank you for using Livermores and we sincerely hope that you will be very happy in your new home.

Kindest regards,

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月12日

Hello Michael,

Thank you very much for your kind comments.

As a team, we work together to ensure our customers journey is dealt with seamlessly coupled with enthusiasm and support.

We try very hard to find suitable properties for our customers and are always delighted when that happens.

We are so pleased that you have found your new home through Livermores and we wish you every happiness there.

Kindest regards

Andrew Ming
Director

Livermores The Estate Agents からの回答

2026年5月12日

Hello Antony,

Thank you very much for your five star review for Ray and Ben.

Finding suitable tenants for a landlord in a timely manner is something we take very seriously and we are delighted every time it happens.

Renting a property can be a daunting experience and hope that by entrusting Livermores with that responsibility, you will see the benefit from the service we offer.

Thank you once again for your very kind review.

Kindest regards

Andrew Ming
Director