Llama Travel レビュー 

197
•
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

Just back from an exciting safari adventure in Kenya, which included marking a particular birthday. Can't praise our driver and guide, all the staff in all the lodges and the company enough. The iti... もっと見る

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5つ星のうち5の評価

We had a fantastic 9 night camping safari to Botswana and a 3 night stay in Victoria Falls at the end. The safari team were superb with a guide, two assistants and a chef. The camping was based at 3 l... もっと見る

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5つ星のうち5の評価

We went on a honeymoon organised by Llama Travel. It was an excellent experience and not just for the great company (!). The tour of Costa Rica was well organised, we felt looked after, and the local... もっと見る

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5つ星のうち5の評価

Wonders of Japan,end Mar 2026. Cannot fault the organisation, all transfers were in place,,..we were put onto the bullet train and on arrival the rep was there waiting for us. Our fist guide, Nao, w... もっと見る

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企業情報

  1. ツアー オペレーター

当該企業による記述

Llama Travel’s twin focus on high-quality holidays and the lowest possible prices has led to us being recognized as one of the UK’s leading operators of holidays to Latin America, Asia, and Africa.


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4.9

優良

TrustScore 5段階評価の5

197件のレビュー

5つ星
4つ星
3つ星
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1つ星

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4.9

すべてのレビュー

(197)

過去12か月のレビュー数: 28件

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5つ星のうち5の評価

Just arrived home after 12 day tour to…

Just arrived home after 12 day tour to S. Africa. We had a fabulous holiday with excellent service from LLama Travel in London, guide and coach driver in S. Africa.

2024年1月25日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hi Lynda, thanks for the review! Glad to hear that you enjoyed South Africa, it's a wonderful country. We'd be delighted to help you with any future holiday plans. - Josh

5つ星のうち5の評価

Had an outstanding visit to South…

Had an outstanding visit to South Africa with Llama travel. Their organisation throughout was superb. Our guide and driver were absolutely brilliant and went above and beyond to make our visit so memorable,

2024年1月25日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hi Grant, thanks for the positive review! South Africa is a wonderful place, and we're so glad our guides were able to bring it to life for you. Let us know if you have any plans for future trips and we'd be happy to help you.

5つ星のうち5の評価

Best tour company I have ever used

Best tour company I have ever used. Fantastic service, guides ( in Ecuador) always on time, polite, helpful and informative. Would whole -heartedly recommend this superb company. Plus incredible value for money.

2024年1月29日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Thank you for your kind words! We're so glad you enjoyed your trip to Ecuador, it's a really special place. Please let us know if we can help you in the future. - Josh

5つ星のうち5の評価

Great trip to Ecuador and Galapagos

My wife and I have just returned from a trip to Ecuador and Galapagos, arranged through Llama Travel. We chose Llama Travel because they arrange everything including flights from UK. Many operators require you to make your own way to Quito, which exposes you to a risk in the event of flight or schedule delays.
We has a fantastic trip. Ecuador is a beautiful country and everyone we met was friendly and helpful. All flights and transport arrangements went smoothly. The guides in Quito, Mashpi and Galapagos were all excellent; friendly knowledgable and all spoke excellent English.
The Reina Isabel hotel is a very good mid range hotel, with large rooms, comfortable beds and friendly staff.
Mashpi Lodge in the Cloud Forest is truly out of this world. A pity we could not stay longer.
We toured the Galapagos on the Archipel I, which was the perfect boat for us. Lots of deck space on this catamaran for the 16 guests with good en-suite cabins and lovely crew.
The Galapagos lived up to our expectations and Quito is a gem in the mountains. However Mashpi Lodge really exceeded our expectations.
A wonderful trip. Thank you Llama Travel.

2023年12月1日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Thanks for letting us know that you had such a fantastic trip. The Galapagos is really special, and it's great to hear that mainland Ecuador, especially Mashpi Lodge, was also a highlight. If you'd like to travel to one of our other destinations, please let us know and we'd be delighted to help.

5つ星のうち4の評価

Jewels of Jordan

Our second trip with Llama Travel and certainly won’t be our last. Everything extremely well organised with excellent accommodation and good food. Our group of 20 was split into two smaller groups of ten and transported in comfortable minibuses with complimentary water. Same guide and driver for the whole trip and both did a great job. Our guide Mo was helpful, friendly and incredibly knowledgeable. He really enhanced our enjoyment of the trip. Petra was always going to be the main event and didn’t disappoint, but the other sights and scenery were also impressive. We particularly enjoyed visiting Mount Nebo (despite the fierce wind!) and loved hiking in the Dana Nature Reserve. Would liked to have had an overnight stay there. The desert scenery was fantastic but was a little disappointed with the jeep safari. It lasted less time than advertised and we didn’t venture very far. However, we had a wonderful trip overall. Jordan is a very safe and welcoming country and Llama Travel a great company to see it with.

2023年11月20日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Dear Mandy. Thank you for your review. It's lovely to hear that you had a great trip in Jordan. Thanks especially for your comments regarding the desert jeep safari. We will review this to make sure this is addressed for future trips. We would love to help you arrange another trip in future, so please let us know when you are next planning. Luca.

5つ星のうち5の評価

Peruvian Adventure!

Llama Travel organised our 3 week Peruvian adventure and we were impressed by the amount of detail they went into to ensure it was a holiday to remember. Our itinerary was customised to our needs and all our questions were answered quickly and completely. They work with a highly skilled and professional tour company in Peru (Condor Travel) and everything is again planned with military precision. A holiday to remember. Well done and many thanks.

2023年9月26日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Dear Angie. It's lovely to hear that you had such a good holiday in Peru - it's a really special place. Please let us know if we can help you in the future. Luca.

5つ星のうち5の評価

Superbly organised trip to Ecuador

We travelled to Ecuador and the Galapagos Islands with Llama Travel. It was the best trip we've done anywhere in the world. The whole process from booking through to a follow up call when we got back home was excellent. The ground agents Llama used in Ecuador were superb too. I will be booking with this company again.

2023年8月16日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hi Simon. It's great to hear that you had such a wonderful trip. The Galapagos Islands is a really fantastic place! Please let us know if we can help you plan another holiday in future. Luca.

5つ星のうち5の評価

Lima, Cusco and the Inca Trail

Very good holiday in Peru to do the Inca Trail. Flights and hotels all worked smoothly and were of good quality and our guides were friendly and helpful. Many thanks to Llama Travel.

2023年9月1日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hi Michael. Thanks for leaving your feedback. It's great to hear that you enjoyed your holiday. I loved walking the Inca Trail, and arriving at Machu Picchu on foot is such a special experience. Please let us know if we can help you in future. Luca.

5つ星のうち5の評価

Llama travel had everything covered!!!!

Just got back from the extended Botswana mobile safari taking in Cape town and Zimbabwe. From the minute we arrived at Manchester airport, absolutely everything was sorted out for us by llama. We didn't have to do anything ourselves and everything ran so smoothly with absolutely no stress which meant we could relax and enjoy our trip. I can't recommend llama travel enough for the experience we had. We will definitely be booking with them again

2023年8月22日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hello Angela, we're so glad you enjoyed your trip to Botswana! Thanks for leaving such a kind review, we look forward to helping you plan any future trips. - Josh

5つ星のうち5の評価

Costa Rica with Coeliac son

We have just returned from a fantastic trip to Costa Rica, organised by Llama Travel.

The venues and hotels were outstanding. In particular one of the guides, Elyston Valentine was amazing and his knowledge on finding and naming wildlife was immense.

For our package we landed in San Jose, where we stayed for 2 nights. Then travelled to Tortuguero, staying in Aninga Lodge for 2 nights; followed by Arenal Manoa for 3 nights; Villa Blanca cloud forest for 2 nights; finishing off with 5 nights at the Hotel Parador in Manuel Antonio (we added extra nights to the last stop to have little beach holiday at the end of our travels).

We particularly enjoyed travelling and mixing with the other families choosing Llama travel. Aninga lodge in Tortuguero really encouraged us to chat and mix when it chose where you would be sitting for your meals and putting 2 or more families at the same table. This meant when we travelled to the next venue, we were all already chatting and sharing photos.

The team at Llama were quick to respond to all my emails and questions. When we found out, after we had booked, that our son (aged 16) has coeliacs disease and can't have any gluten at all in his diet, they were happy to contact all the venues and ensure there were suitable food options available.

Everywhere we stayed were really helpful with his diet and nothing was too much trouble. We have no hesitation in Llama Travel and hope to travel with them again soon.

2023年8月10日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hi Liz. Thank you for sharing your feedback. It's great to hear that you had such a good trip in Costa Rica, and that the guide, Elyston, was so helpful. We'd be delighted to help you plan any future trips Latin America, or anywhere else! Thanks. Luca.

5つ星のうち5の評価

A Passage Through Mexico

My trip to Mexico was simply amazing. Had a minor hiccup early on as my baggage didn’t arrive on air Canada flight, so I was stressed but Luca and his team in Mexico were constantly in touch to help me. All thanks to Luca and Kathya, got my luggage back in time. After that, it was just flawless trip, amazing locations. Especially sumidero canyon, palenque, yaxilan temples. Knowledgeable guides, and on time service. Seeing Mayan sites was a dream come true. A memorable trip indeed. Defo plan to visit South America again with Llama. Thank you!!

2023年7月28日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Thank you for your kind words. We are delighted you had such a great trip. Mexico truly is memorable. When you want to return to Latin America or would like to visit any other of our destinations please get in touch and we will be more than happy to help. Gary

5つ星のうち5の評価

Top quality service for Peru and will use again

We had been recommended Llama Travel by a Headteacher colleague who said their care and attention was second to none. Having booked a Peru trip pre-Covid the company moved on our booking, answered any queries and gave great advice to help us decide when best to go. We had such an amazing time in visiting two bucket-list locations of Machu Picchu and Lake Titicaca and having high quality guides throughout. All hotels, transfers, flights and entrance tickets were handled for us and we will definitely be using Llama Travel for future trips.

2023年8月4日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hi Graham, thank you for such a shining review. We're so glad you enjoyed your trip to Peru, and look forward to helping you with any future trips! - Josh

5つ星のうち5の評価

Peru 2023

We had a fantastic tour of Peru. Every part was very well organised and the guides and drivers were friendly,helpful and informative. We enjoyed our tours in the Amazon rainforest, around the towns and cities,up to Machu Picchu, across the Andes to lake Titicaca and on to Colca Canyon. All the views were amazing as was the sight of 10 Condors flying above us and into the canyon. Every part of this holiday was wonderful and I reccomended it to all my friends on our return.

2023年5月26日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hi Elaine, thanks for this review! We're so glad you enjoyed your time in Peru, and would be more than happy to assist you with any future holidays. Best, Josh

5つ星のうち5の評価

Experts in their field

My wife and I went to Botswana and Zimbabwe (for Victoria Falls) using a package curated by the team at Llama travel. We are experienced travellers, often making all our own arrangements, but decided that this particular trip would benefit from expert input. We certainly got that from Llama, who we had never used Llama before. From start to finish the communication was good, friendly and informative. Our various options were discussed, enabling us to have input into our travel schedules (number of nights at different locations) and accommodation choices. They subcontracted the safari portion of the trip to their nominated agent Letaka (see separate review on Trip Advisor) - who were clearly top notch also. Everything worked out better than we could have reasonably expected, and I cannot imagine a better overall experience than the one that Llama put together for us. I have no hesitation in recommending this company - you know that your travel plans will be in good hands.

2023年6月22日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hello David, thanks for you review. We are delighted that you had such a good time in Botswana and Zimbabwe, and would be happy to help you with any future holidays! All the best. Josh.

5つ星のうち5の評価

Our first time booking with Llama…

Our first time booking with Llama Travel and they were excellent. We went on a family holiday to Peru with our teenage girls, 17 & 15 - perfect trip for them. Everything was really well-organised, Otto and Gary were really helpful in booking the holiday and answering all our questions in the lead-up to going. The hosts on the ground were very welcoming and helpful. The tour guides in the jungle and at Sacred Valley really went above and beyond to ensure we had a memorable trip. It felt like we were visiting good friends who were showing us around where they lived and giving us insight into their lives, rather then being shown around by tour guides. Their care, attentiveness, enthusiasm and affability were exceptional. Our daughter had an ankle injury 2 days before we travelled and we arrived in the jungle to find our accommodation had been upgraded to make things easier for her - so incredibly thoughtful and made all the difference. We will definitely book with them again.

2023年7月14日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hello Anu, thank you for your kind words! We're glad you had an excellent time in Peru, it's one of our favourite destinations. Please let us know if we can help you with any future trips.
Best regards, Josh.

5つ星のうち5の評価

Certainly use Llama Travel again!

We booked the Incas & Conquistadors+Jungle trip to Peru with Llama Travel, the first time we had used the company...and the holiday was brilliant. The customer service was excellent and logistics on the whole holiday was spot on.
When a guide or representative stated a pick up time they were always there on time.
The jungle experience was everything we wanted. We stopped at the Hacienda Concepcion. The food was excellent! We stopped in a Cabana which is open but covered in firm netting and we did not find one insect inside our accommodation which delighted my wife! The guides on ALL our tours were brilliant!!
The village at the bottom of Machu Picchu is stunningly beautiful and Machu Picchu is...well breath taking!
A good thing with this trip is you had an option to book a trip or have a free day. I am a bird watcher so we had two free days one in Lima, one in Cusco and booked a taxi from the hotel to some nature reserves which was great for us!
So the holiday we booked with Llama Travel is an 11 out of 10. Great company!

2023年5月5日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Dear Martyn. I am delighted that you had such a great holiday and were able to go birdwatching. Peru really is excellent for birds. If we can help you with planning a holiday to another destination, please let us know. Luca.

5つ星のうち5の評価

Colombia was truly magical!was our second holiday with Llama…

This was our second holiday with Llama Travel. Excellent customer service delivered by Otto, Gary and Paige. Colombia Tour exceeded our expectations! The local guides and reps were super efficient and kind. Hotels and excursions were fantastic. Highly recommend this tour and the company!

2023年2月23日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Dear Miss Jamali. Thank you for your kind words. We are delighted that you had a great trip in Colombia. It's a fabulous place with lovely people and amazing scenery and culture. Please let us know if we can help you with any future travels. Luca.

5つ星のうち5の評価

The best way to see Argentina & Brazil

The whole trip went like clockwork. All Llama representatives were friendly & professional, the guides in particular were brilliant. Faultless.

2022年10月29日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Dear Helen. Thank you for your lovely review. We are delighted that you had such an enjoyable trip. Please let us know if we can help you plan another holiday in future. Luca.

5つ星のうち5の評価

there is no praise too high for Llama Travel

My wife and I travelled recently to Peru on a trip organised by Llama Travel. We absolutely cannot praise Llama highly enough. The itinerary was fabulous and everything went like clockwork - all the guides and reps were excellent.

2022年10月28日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Dear Geoff. It's great to hear that you had such a wonderful trip. Peru is such a special place for Llama Travel, and we are always delighted when travellers enjoy visiting so much. Thank you for your kind words. Luca.

5つ星のうち5の評価

Travelled to Equador and Galapagos…

Travelled to Equador and Galapagos Islands with Llama Travel in May. The holiday itself was absolutely the best trip of a lifetime and not only lived up to expectations but exceeded it. Llama themselves were so easy to deal with and all parts of the trip ran extremely smoothly. We were able to alter the itinerary easily and all staff gave great advice re choices and experiences to have.
We've already looked at booking with them again next year for Costa Rica, can't praise them enough!

2022年6月30日
自発的なレビュー
Llama Travel ロゴ

Llama Travel からの回答

Hello James, thank you for your great review. We would be happy to help you plan your Costa Rica adventure! Kind regards, Paige.

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