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5぀星のうち1の評䟡

Very disappointing experience. The original quotation included a "Parts & Labour Warranty" but did not specify that, according to Logic Vending, the warranty would expire after 12 months or th... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The best supply company I've come across since I started business. They really sorted us out with our coffee machine. Enough beans for a good few months, along with take out cups, stirrers and s... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Hi Logic Vending, I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out! For those challenging faults he approached with an inv... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The Scottish Arts Club was very impressed wth the service provided by Logic Vending and by MItchell in particular. He took us through the decision making process so that our choices were made clear.... もっず芋る

䌁業が回答したした

䌁業情報

  1. コヌヒヌメヌカヌ提䟛業者
  2. ・
  3. アむスクリヌム装眮提䟛業者
  4. コヌヒヌの自動販売機
  5. コヌヒヌ卞売業者
  6. 自動販売機提䟛業者

さたざたな倖郚゜ヌスから提䟛された情報

Are you looking to lease, rent or buy a commercial coffee machine or other professional catering equipment? If so contact us now to learn how we can help.


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4.2

ほが満足

TrustScore 5段階評䟡の4

194件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 50に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.2

すべおのレビュヌ

(194)

過去12か月のレビュヌ数: 9ä»¶

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5぀星のうち1の評䟡

Paid for the product and then waited


Paid for the product and then waited over 1 week to get my installation date. Received the product with only half the coffee I was spose to get and half the cups and saucers. Spoke to them 1 week ago regarding this and still waiting to receive then rest of the items I paid for.

2019幎7月9日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Dear Scott, We are sorry you are unhappy with the week's wait for installation. Being as you are located in the highlands it was necessary to courier the machine to our installers in Northern Scotland and this added a couple of days to our normal lead times. The rest of the items have been sent and you should have received them. Our Director will also contact you personally to discuss.

5぀星のうち5の評䟡

Excellent service and very easy company to work with

Really like the fact that you gave us the opportunity to try the coffee and use the machine in advance of deciding if we should go ahead of purchasing one. We ended up leasing 2 machines and it was a really easy transaction and both Richard and Mitchell were very helpful. I also really like the fact that they give you everything you need to start you off such as coffee and cups etc.

2019幎7月9日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Hi Linda, thanks for the review. Our goal is to make sure you have the correct machine and we are glad this was achieved and that Mitchell and Richard have been so helpful.

5぀星のうち5の評䟡

Great Customer Service

Had some issues with an old lease agreement. Today have had a meeting with Stuart and he has resolved the issue. Brilliant service. Thank you.

2019幎6月5日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Hi Kevin, We are glad Stuart could resolve the issues and you are happy.

5぀星のうち5の評䟡

Excellent service

Excellent service, Mitchell was really helpful and friendly. Didnt have to wait lobg for them to fit the machine. The guy that fit the machine was really friendly and helpful

2019幎6月4日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Hi Elaine, Thanks for the review, we are glad Mitchell was so helpful.

5぀星のうち5の評䟡

Starting up a community cafe - so helpful

Starting up a community cafe and they have been extremely helpful with advice

2019幎5月3日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Thanks Ian, we have many customers starting up a new venture and we are always happy to help with advice and ideas to help get your venture up and running.

5぀星のうち5の評䟡

Great company

Such a great company. We are in the middle of setting up a new business and the guys were so helpful. Mitchell offered us a fantastic help and guidance. We would highly recommend them to anyone

2019幎4月4日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Thanks Anna for the fantastic review.

5぀星のうち5の評䟡

An Example of Excellence

During the process of selecting the right coffee machine/s for our office, we saw that Logic Vending was the clear choice. We found that the team were very helpful when it came to demonstrating both how the machines operate and how they would need to be maintained effectively. They were also very efficient with response to any queries or concerns we had, as well as their delivery of products.

No complaints, no issues. Just a great service that we hope others get to experience for themselves.

2019幎3月26日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Hi Nicola,

Thanks for the excellent 5 star review.

We are glad our service has lived up to your expectations.
Thanks

5぀星のうち5の評䟡

Fab service

Fab service customer care and support on hand fast delivery

2019幎3月25日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Thanks Sarah for the 5 star review!

5぀星のうち3の評䟡

Machine was delayed in being sent weeks


Machine was delayed in being sent weeks after payment was received meaning we didn’t have it for a couple of events it was needed for.

2019幎3月22日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Dear Laura & Karen,

Thanks for the review. The delay on installation was unfortunate and due to the machine being incorrectly sent to our Scottish installation team instead of being sent straight to your site.


5぀星のうち5の評䟡

Good advice form the sales team.

Good advice form the sales team, product competitively priced and order arrived on time. Machine was easy to install and is working well in our health club, keeping the coffee lovers happy!

2019幎3月20日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Thanks Jonathan for the nice review. Glad the coffee lovers are enjoying the coffee!!

5぀星のうち5の評䟡

Thanks for your help!

In December me and my partner started our dream of opening a coffee shop. I contacted Logic Vending as they were recommended to me by my hair dresser who has used them for many years. I made it clear that I needed the machine before the Christmas period as we were due to open on the 2nd of January and we wanted to test out everything before opening the doors to the public.

We contacted Logic Vending online on Monday morning and were contacted by Mitchell after 20 minutes of leaving our details and to me a quick response is always a good sign.

myself & my partner visited there Hertfordshire showroom which also gave me a clear indication of the size of the company we were dealing with as they had what appeared to be 6 units on the business park that they are situated. The showroom was basic but had everything we needed and got to see one of there Espresso machines which lead us to make up our mind with proceeding with the Ascaso Barista 2 Group we were sold on the white finish with wooden handles.

Mitchell was fantastic with us from start to finish and even allowed us to edit the starter package as we already had our own branded cups, we changed this for more of there wonderful coffee which we are now ordering 12kg a week of there Kokebi Super Crema which after sampling a lot of different coffee from various suppliers this was the best of them all.

On the day of Installation Mark a very enthusiastic engineer attended our site at 8:00am as we wanted this installed as early as possible, he took around 90 minutes to set up the coffee machine before spending two hours with us going through the machine in full detail even showing us how to do Latte art which we was very impressed with.

From start to finish the whole process was very smooth, we hope to open another site in the next six months and will definitely be coming back for another machine!

2019幎3月19日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Thanks Esther for the lovely review. We are glad you enjoy the Kokebi coffee and that Mark was so helpful on install.

5぀星のうち5の評䟡

Impressive service and quality

The Scottish Arts Club was very impressed wth the service provided by Logic Vending and by MItchell in particular. He took us through the decision making process so that our choices were made clear. The delivery of the machine was prompt, the installation efficient and the machine works well. The coffee beans supplied are excellent, and are almost half the price of our former supplier.

2019幎3月19日
自発的なレビュヌ
Logic Vending ロゎ

Logic Vending からの回答

Thanks Marilyn, We are glad you found our service to be efficient and enjoy the coffee , we aim to have high quality products at reasonable prices.

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