London Corona Test Centre レビュー 

85
•
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Test kits arrived in time but this company relies completely on Royal Mail posting times, meaning that you might have to wait longer than 48 hours to get your test results, bear in mind that I am stil... もっと見る

5つ星のうち5の評価

Used LCTC for my Day 2 tests for myself and my family. The kits arrived at our hotel and were ready for us to take when we arrived. Swift delivery and service. Received all results within 24 hours onc... もっと見る

5つ星のうち5の評価

Excellent service, booked a appointment for my test to release at the Ruislip Clinic. Opted for 6 hours since I had arrangements later that day. Lady taking my swab was professional and ge... もっと見る

5つ星のうち5の評価

Excellent customer service - answered all emails and have active phone support if you need. Done a rapid test to release and received my results in less than 3 hours! Will definitely recommend... もっと見る

企業情報

  1. 医学研究所
  2. ・
  3. トラベル クリニック

当該企業による記述

Test Centre for Coronavirus with our fast and highly accurate COVID-19 tests for Fit to Fly and Test to Release.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

85件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(85)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent customer service

Excellent customer service - answered all emails and have active phone support if you need.
Done a rapid test to release and received my results in less than 3 hours!

Will definitely recommend and use on my future travels.

Keep up the good work!

2021年6月26日
自発的なレビュー
5つ星のうち5の評価

Grateful.

Satisfied with the services I received, results turn around time was as stipulated in the website.I will recommend this testing centre any day.
Thank you.

2021年6月25日
自発的なレビュー
5つ星のうち5の評価

Efficient

I was in and out really quickly. Team were efficient and put me at ease and location was well set-up, clean and test area was private.

2021年6月21日
自発的なレビュー
5つ星のうち4の評価

It is very important when you fly and…

It is very important when you fly and when you order the test and everything will be great. Everything was on time!

2021年6月11日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear Kristian,
Thank you for your review!
We take great pride in delivering great customer service to our customers and want full satisfaction.

Hope to see you again soon.

Kind Regards,
London Corona Test Centre

5つ星のうち1の評価

Very frustrating experience

Very frustrating experience
We ordered the Day2 and Day 8 test kits on the 28th of May. We had to call on 01.06.2021 and ask for the kits and after our call they were sent to us. The kits arrived on the 02.06.2021, my day 3 from my arrival. Then we had to chase the result for day 2 as NHS started asking why I have not done the day 2 test. After 3 calls at last I got the result today 06.06.21. I dread to think what I have to do to get my day 8 result. Poor service!

2021年6月6日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear Roumi,
Thank you for your review.
We take great pride in delivering great customer service to our customers and want full satisfaction.
Your order was placed on 28/05 late that night, and it was shipped the following day on 29/05 as per tracking.
When placing the order, you were acknowledged that there would be delays due to the bank holiday weekend which is out of our control and subject to our mailing company.
Therefore, the delay in the kits was out of our control and to prevent this happening again on a bank holiday weekend, we advise to place your order well in advance before your arrival to get your kits ready.
I hope you understand this, and re-review our service.
If you would like anymore clarification, please email us on tests@londoncoronatestcentre.com

Kind Regards,
London Corona Test Centre

5つ星のうち5の評価

Everything went according to plan.

2021年6月4日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear John,
Thank you for your review!
We take great pride in delivering great customer service to our customers and want full satisfaction.

Hope to see you again soon.

Kind Regards,
London Corona Test Centre

5つ星のうち4の評価

Good service and test received in time

2021年6月4日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear Jon,
Thank you for your review!
We take great pride in delivering great customer service to our customers and want full satisfaction.

Hope to see you again soon.

Kind Regards,
London Corona Test Centre

5つ星のうち5の評価

Friendly and quick service

Ended up needing last minute test. They were quick to accommodate me, very friendly and quick and results came back quickly as well. Would absolutely recommend!

2021年6月3日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear Daniella,
Thank you for your review!
We take great pride in delivering great customer service to our customers and want full satisfaction.

Hope to see you again soon.

Kind Regards,
London Corona Test Centre

5つ星のうち4の評価

Very helpful and very quick…

Very helpful and very quick service.Well done.

2021年5月22日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear Skerdilajd,
Thank you for your review!
We take great pride in delivering great customer service to our customers and want full satisfaction.

Hope to see you again soon.

Kind Regards,
London Corona Test Centre

5つ星のうち4の評価

Responsive customer service

2021年5月20日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear Jeff,
Thank you for your review!
We take great pride in delivering great customer service to our customers and want full satisfaction.

Hope to see you again soon.

Kind Regards,
London Corona Test Centre

5つ星のうち1の評価

Terrible customer service

I found my experience an extremely frustrating one.

Firstly I never received an invoice for my day five Test to Release kit, just an auto generated confirmation that included no reference number or instructions.

The test kit itself had no instructions or guidance. It was for postage via Royal Mail Tracked Delivery - yet you cannot actually track the delivery as Royal Mail do not allow COVID tests to be sent via this service.

I called three times trying to get a VAT invoice. My day five fell on the Saturday so I required my results on Monday as I had a medical appointment the following day. I paid for results within 24 hours. I did not get them. I called before 6pm and was told "within 48 hours". When I explained I had paid for a faster service the man on the phone disappeared for a lengthy period of time and said I would receive the result after 6pm that evening (he also said I would finally get the VAT invoice).

I finally receive my result shortly before 8am the following morning. Luckily I had not cancelled my appointment.

As I write this review I am once again on hold as I try to get someone to finally send me a VAT invoice. I fear this is in vain but I will keep trying.

Edit: the response from the London Corona Test Centre addresses only the invoice rather than the lack of instructions in the kit or the slow service. As of such I cannot recommend their services.

2021年5月19日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear Frankie,
Thank you for your review.
We take great pride in delivering great customer service to our customers and want full satisfaction.
Your invoice was delivered to you on the 19/05 before this review was live.
On the invoice, it had written that 'No VAT applicable on the above invoice unless stated'.
We hope to satisfy your needs again if you wish, please email us at tests@londoncoronatestcentre.com if you would like a discount on your next booking.

Kind Regards,
London Corona Test Centre

5つ星のうち5の評価

Great service

Great service! very helpful and friendly, very efficient

2021年4月28日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear GM,
Thank you for your review!
We take great pride in delivering great customer service to our customers and want full satisfaction.

Hope to see you again soon.

Kind Regards,
London Corona Test Centre

5つ星のうち5の評価

Fast service

Fast service, received results within 24hrs.

2021年4月14日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Dear Andreas,
Thank you for your review!
We take great pride in delivering great customer service to our customers and want full satisfaction.

Hope to see you again soon.

Kind Regards,
London Corona Test Centre

5つ星のうち4の評価

Easy and fast

2021年4月14日
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Thank you for your review. Means a lot to us.

5つ星のうち5の評価

Great service

Great service, got fit to fly certificate within 24 hours. Will use again when needed.

2021年4月3日
自発的なレビュー
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Thank you for your review. Means a lot to us.

5つ星のうち5の評価

The best

Full help and very profesionale!!
The best team , but I will recomand to everybody!!

2021年4月3日
London Corona Test Centre ロゴ

London Corona Test Centre からの回答

Thank you for your review. Means a lot to us.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報