Longacres Garden Centres レビュー 39,121

The furniture arrived damaged and wasn't the design I ordered.

The bouquet arrived at my mums in a terrible state. The box was squashed and half opened and the flowers were damaged.
Poor quality

Great customer service from my very first initial email. All the staff that I contacted both in store and via email were exceptional. Highly recommend.

Still not received yet!! And no communication as to when and if we will receive it!

Efficient and professional.

Overall a great company, maybe it could review the courier side but customer service was excellent .. would use again

Long delays formed waiting for customers to pay and it was frustrating for those that had paid on line. Not enough staff to deal with payments and loading of vehicles

Good product, good price & quick delivery

Poor hand-tied bouquet which was mouldy on the stems and smelt terrible very quickly. The foliage was strangely crispy and totally dead within 7 days. After a week a bouquet always needs to be rearranged, but I can usually make one last for a couple of weeks with good trimming etc
I contacted customer services but I was told this was “normal for cut flowers” (I do not agree, it was not normal) I offered to bring them to the shop but was told to send a photo. Obviously a photo does not illustrate the problem or the smell. Such a low quality response from Longacres. .
Edit: Yes, as expected, another poor response from longacres below. I know what is normal regarding a bunch of flowers and they did not want to see them

Delivery was extremely quick! ordering process was super simple allowing me to focus on the gifts I was buying rather than any technical issues, overall great experience

Goods arrived on time and were left where I asked

We have ordered a lot of flowers for a funeral on Tuesday 24th March and all flowers must be at the lastest at the funeral home by Monday 23rd March the lastest 5pm and at 6pm no flowers have arrived, not only is a funeral is a stressful time, this has added even more stress, we have not been informed about any delays

As always your bouquets never let me down ordered 2 deliveries one for my neighbours 92nd birthday and one as a thank you to my niece both were absolutely stunning,beautiful colours also received one from a friend for my 60th orange roses and yellow/orange roses so vibrant and beautiful your flowers are the best

Click and collect was abysmal. I had to wait 20 minutes for the goods to be brought out. I will never use this service again.

All very easy and straightforward had no problems ordering and was ready and no hold up when we went to pick it up very pleased

I had searched and searched for these particular baskets. Found with Longacres at a great price, delivered quickly and quality is fabulous. I will be back.

We have used Longacres since they first opened many years ago, they created my wedding flowers in 2000 and have always been the go to flower provider for special occasions even when we moved overseas. Its still easy to order flowers for our UK loved ones even when living in New Zealand.
My only issue I've ever had has been when they outsourced to couriers to deliver their flowers, but that being said they have always been quick to resolve anything that has cropped up and that has only been a couple of times in the last 30+ years.
Their flowers always last and we have never been disappointed with the quality of the flowers and the arrangements.
I will continue to use Longacres and would recommend them to everyone.

Excellent service- the day after I ordered my items I received a phone call asking if it was convenient to deliver that day.
Items were delivered within 30 minutes. Great quality and service