I made a mistake with my original seat booking and immediately realised - then sent a request asking if it could be changed. Patrick got back to me very quickly to reassure me and changed my seats wi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I couldn't believe how well run, understanding, kind and prompt the service with Lovetheatre was. The experience with them was exceptional. Kat was also a saving grace to behold. Extremely helpful... もっと見る
I had tickets for a show, but made a mistake with the date. I filled in a form on LT website to ask if I could exchange for a different date. I had a reply within the hour offering me a few different... もっと見る
企業が回答しました
First ever time to the Troubadour Theatre in Wembley, within 5 minutes of Wembley Park station. Booking was simple with a quick guide to seating prices and where. No queuing which surprised me... もっと見る
企業が回答しました
企業情報
当該企業による記述
LOVEtheatre.com is your official and trusted website for getting West End tickets, Off West End tickets and other London theatre tickets at great prices, featuring exclusive ticket allocations for the most popular London shows, events and attractions.
LOVEtheatre
当該企業による記述
- Guarantee
- LOVEtheatre customers can always be assured of a safe, secure and relaxed ticket buying experience.
- Certification
- LOVEtheatre is a full board member of STAR (The Society of Ticket Agents and Retailers).
連絡先
39-41 Charing Cross Road, WC2H 0AR, London, 英国
- help@lovetheatre.com
- www.lovetheatre.com
4.7
優良
2830件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No problems at all
2026年10月8日
Immediate access to theatre tickets.
Always easy to find out about plays, book them and have immediate confirmation.
2026年10月8日
exchange of tikets
I made an error and wanted to exchange my tickets, I had been very concerned about this and Lesley made the experience so much easier she stayed on the line whilst I filled the form out , how thoughtful was that , she was very pleasant to talk to and made the process very easy Thank you I wish all customer services were as helpful.
2026年10月9日
自発的なレビュー
I couldn't believe how well run
I couldn't believe how well run, understanding, kind and prompt the service with Lovetheatre was. The experience with them was exceptional. Kat was also a saving grace to behold. Extremely helpful. Thank you.
Victoria Kernahan
2026年10月8日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
LOVEtheatre からの回答
Hello Sue,
Thank you so much for the 5-star rating! We are delighted to hear that you found our rates to be very reasonable. Your positive feedback means a lot to us, and we look forward to serving you again soon.
Kind regards,
Lesley
Team LOVEtheatre
Very good service
Very good service; booking was reasonably easy; the process was fairly straightforward but pricing of seat tickets are very expensive for ordinary income earners!!
2026年10月4日
LOVEtheatre からの回答
Hello Richard,
We appreciate your four-star review. We're happy to hear that our booking service went smoothly for you.
Kind regards,
Lesley
Team LOVEtheatre
I needed to change the date of a ticket…
I needed to change the date of a ticket I had, quite short notice and Kat was brilliant, she got it all done, so grateful!!
2026年10月6日
自発的なレビュー
LOVEtheatre からの回答
Hello Jennifer,
We are delighted to hear that your last-minute booking change was handled so efficiently. Thank you for sharing your positive experience with us!
Kind regards,
Lesley
Team LOVEtheatre
Good but…
Good - except for a Blue Lights discount not being applied at checkout as promised online.
2026年10月4日
LOVEtheatre からの回答
Hello Julia,
Thanks for your review.
If the Blue Light discount applies it will show you before checkout. Send us a request form here https://help.lovetheatre.com/hc/en-gb/requests/new?ticket_form_id=8095431657490
We will look at it for you.
Kind regards,
Lesley
Team LOVEtheatre
Had to exchange tickets
Had to exchange tickets, thanks to Kat did it fast, painless and successful! Thank you!
2026年10月6日
自発的なレビュー
LOVEtheatre からの回答
Hi Natalie,
Thank you for your review. We are happy to hear that Kat was able to assist with your exchange. Thank you for your positive feedback!
Kind regards,
Patrick - LOVEtheatre
A fantasticwebsite to buy all theatre…
A fantastic website to buy all theatre tickets! Best priced, easy to book and and A1 customer service. A huge thank you to LoveTheatre.Com
2026年10月5日
自発的なレビュー
LOVEtheatre からの回答
Hello,
We are thrilled to hear that you had such a great experience booking with us! Thank you so much for your kind feedback and support.
Kind regards,
Patrick - LOVEtheatre
Love theatre is very great and I love…
Love theatre is very great and I love to use for my ticket Thatnk you
2026年10月3日
LOVEtheatre からの回答
Hello Elena,
We are so happy to hear that you enjoyed using our service to book your tickets. Thank you very much for taking the time to share your wonderful feedback with us.
Kind regards,
Patrick - LOVEtheatre
Booking sorted!
I made a mistake with my original seat booking and immediately realised - then sent a request asking if it could be changed. Patrick got back to me very quickly to reassure me and changed my seats without any fuss. New tickets issued. Job done! Great service - thanks Patrick.
2026年10月1日
自発的なレビュー
LOVEtheatre からの回答
Hello Sue,
We are glad to hear that Patrick was able to assist with your query. We appreciate you taking the time to share your feedback and look forward to assisting you again soon.
Kind regards,
Kat - LOVEtheatre
Great show.
2026年10月2日
LOVEtheatre からの回答
Hi Gill,
Thank you for your review, we're glad you had a good time at the show!
Kind regards,
Patrick - LOVEtheatre
LOVEtheatre からの回答
Hello,
Thank you for your review although I am sorry to hear you did not receive your confirmation email. I have now resent this to the email address provided at the time of booking, but if you require any further assistance please contact us via https://help.lovetheatre.com/hc/en-gb/requests/new
Kind regards,
Patrick - LOVEtheatre
LOVEtheatre からの回答
Hello.
Thank you for sharing your positive feedback with us, we're happy to hear you found our website easy to use!
Kind regards,
Patrick - LOVEtheatre
Great seats for an outstanding price
Great seats for an outstanding price
Will definitely use your services again 👍
2026年9月29日
LOVEtheatre からの回答
Hello Ray,
We are thrilled to hear that you secured fantastic seating. Thank you for your feedback, and we look forward to assisting you with your next booking!
Kind regards,
Patrick - LOVEtheatre
Understanding and responsive team
I was lucky enough to be able to swap the tickets at the last minute. Kat and Patrick were very attentive and quick to respond. I never would have thought it possible. Many thanks to them
2026年10月2日
自発的なレビュー
LOVEtheatre からの回答
Hello Caroline,
Thank you for your review. It is wonderful to hear that our team was able to help you exchange your tickets on such short notice. Thank you for taking the time to share your positive experience!
Kind regards,
Trish - LOVEtheatre
The site is very easy to negotiate
The site is very easy to negotiate.
Pleased with my purchase
2026年9月29日
LOVEtheatre からの回答
Hello Dr. Hassan,
We are glad you enjoyed your experience navigating our website and that you were pleased with your order. Thank you for your feedback!
Kind regards,
Patrick - LOVEtheatre
I loved Million Dollar Quartet at a…
I loved Million Dollar Quartet at a truly discounted price, amazing value to a top show!
2026年10月1日
LOVEtheatre からの回答
Hello Adrian,
It is wonderful to hear that you had such a fantastic time at the performance and enjoyed such a great deal on your tickets. Thank you so much for sharing your positive feedback with us!
Kind regards,
Patrick - LOVEtheatre
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