I booked the wrong day for the ballet by mistake in the late morning. I got through to a helpful advisor quickly who told me how to arrange for an exchange. By the end of the afternoon, everything was... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made a mistake with my original seat booking and immediately realised - then sent a request asking if it could be changed. Patrick got back to me very quickly to reassure me and changed my seats wi... もっと見る
企業が回答しました
First ever time to the Troubadour Theatre in Wembley, within 5 minutes of Wembley Park station. Booking was simple with a quick guide to seating prices and where. No queuing which surprised me... もっと見る
企業が回答しました
I realised I booked for the wrong date after I had purchased my tickets. I contacted the customer service team and was helped by Kat. She worked swiftly to fix the issue and helped change my tickets.... もっと見る
企業情報
当該企業による記述
LOVEtheatre.com is your official and trusted website for getting West End tickets, Off West End tickets and other London theatre tickets at great prices, featuring exclusive ticket allocations for the most popular London shows, events and attractions.
LOVEtheatre
当該企業による記述
- Guarantee
- LOVEtheatre customers can always be assured of a safe, secure and relaxed ticket buying experience.
- Certification
- LOVEtheatre is a full board member of STAR (The Society of Ticket Agents and Retailers).
連絡先
39-41 Charing Cross Road, WC2H 0AR, London, 英国
- help@lovetheatre.com
- www.lovetheatre.com
4.7
優良
2832件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
.Good seats for the price we paid .
2026年9月12日
LOVEtheatre からの回答
Hello Chris,
We're so happy to hear that our seating met your expectations. We appreciate your positive feedback!
Kind regards,
Patrick - LOVEtheatre
Last minute birthday treat ideas pays off!!
Last minute cheap tickets and great seats!! Couldn't ask for more!!
2026年9月12日
LOVEtheatre からの回答
Hello Sam,
We are delighted to hear that you were able to find affordable last-minute tickets. Thank you for sharing your positive experience!
Kind regards,
Patrick - LOVEtheatre
Great experience
Friendly staff, who helped with providing a hearing assistive device, giving me options.
Very funny, enjoyable performance.
2026年9月12日
LOVEtheatre からの回答
Hello Joan,
We're so happy to hear that the team provided excellent assistance and that you thoroughly enjoyed the performance! We appreciate your kind words.
Kind regards,
Patrick - LOVEtheatre
LOVEtheatre からの回答
Hello Mike,
Thank you for your review, we appreciate your positive feedback!
Kind regards,
Patrick - LOVEtheatre
LOVEtheatre からの回答
Hello Louise,
We're so glad you enjoyed the show and appreciated our cheap prices. Thank you for your review!
Kind regards,
Patrick - LOVEtheatre
Fantastic!
2026年8月15日
LOVEtheatre からの回答
Hello Peter,
Thank you for your kind feedback, we appreciate it!
Kind regards,
Patrick - LOVEtheatre
LOVEtheatre からの回答
Hello Patrick,
We're so glad to hear you found our website easy to use! We appreciate you sharing your positive experience with us.
Kind regards,
Patrick - LOVEtheatre
Quick and easy
2026年8月9日
LOVEtheatre からの回答
Hello Yvonne,
Thank you for your feedback, we appreciate your kind words!
Kind regards,
Patrick - LOVEtheatre
I had to exchange my tickets to a…
I had to exchange my tickets to a different date .It was dealt with by Kat ,I am amazed by how quickly the process was.
2026年9月11日
自発的なレビュー
LOVEtheatre からの回答
Hello Jackie,
We're so glad to hear that your exchange was handled quickly and efficiently. We appreciate you sharing your positive experience!
Kind regards,
Patrick - LOVEtheatre
Easy to use website, Good choice of shows 😀
Easy to use website, a choice of packages or just a show / event.
Tickets sent promptly.
Thank you.
2026年8月2日
LOVEtheatre からの回答
Hello Sue,
We're so happy to hear you found our website easy to use and appreciated the prompt delivery of your tickets. Thank you for your kind words!
Kind regards,
Lesley
Team LOVEtheatre
Striking production..great acting even…
Striking production..great acting even with complicated plot.
2026年9月7日
LOVEtheatre からの回答
Hello Malcom,
We're so glad you enjoyed the striking production and great acting, even with the complex plot!
Kind regards,
Lesley
Team LOVEtheatre
I was not able to use my Paddington…
I was not able to use my Paddington ticket.
Pleased to be able to exchange for a later date.
Thank you to Lesley for her excellent customer service.
2026年9月9日
自発的なレビュー
LOVEtheatre からの回答
Hello Angela,
We're so glad we could help you reschedule your Paddington ticket for a more convenient date. We appreciate you sharing your positive experience with us!
Kind regards,
Kat
Team LOVEtheatre
LOVEtheatre からの回答
Hello Helen,
We're so pleased to hear that you had such a positive experience with us and found our prices to be great! Thank you for your wonderful feedback.
Kind regards,
Lesley
Team LOVEtheatre
It was a most enjoyable evening
It was a most enjoyable evening, the play was very funny, well-paced and the actors developed a very good rapport with the audience.
2026年9月4日
LOVEtheatre からの回答
Hello,
We're so happy to hear you had such an enjoyable evening! It's wonderful to know you found the play funny and well-paced, and that the actors connected so well with the audience.
Kind regards,
Lesley
Team LOVEtheatre
Great fun afternoon
Great fun afternoon. Food delicious and plentiful with excellent service. Would recommend
2026年9月5日
LOVEtheatre からの回答
Hello Julie,
We're so happy to hear you had a great afternoon with us! We appreciate your kind words about our food and service.
Kind regards,
Team LOVEtheatre
Leslie at Love Theatre was really…
Leslie at Love Theatre was really helpful in getting my tickets exchanged for an alternative date due to a family emergency. The process was smooth and she was really helpful.
2026年9月7日
自発的なレビュー
LOVEtheatre からの回答
Hello Tracey,
We are so pleased to hear about your positive experience with our team! It's wonderful that we could assist you smoothly with your ticket exchange during a difficult time. We truly appreciate your kind words.
Kind regards,
Team LOVEtheatre
Lesley helped me exchange tickets that…
Lesley helped me exchange tickets that I could. I longer use for a later date of my choosing which was very efficient and incredibly helpful.
2026年9月5日
自発的なレビュー
LOVEtheatre からの回答
Hello Elspeth,
We're so pleased to hear that your ticket exchange was handled efficiently and that our Lesley could assist you in finding a more suitable date. Thank you for sharing your positive experience!
Kind regards,
Team LOVEtheatre
LOVEtheatre からの回答
Hello Miss Hanlon,
We're so glad to hear that your booking experience was easy and that you enjoyed your seat! Thank you for sharing your positive feedback.
Kind regards,
Team LOVEtheatre
Customer service from Lesley was…
Customer service from Lesley was fantastic. She managed to help me exchange tickets. Was quick, efficient and very helpful.
2026年9月7日
自発的なレビュー
LOVEtheatre からの回答
Hello,
We're delighted to hear that our Lesley provided such quick, efficient, and helpful assistance with your ticket exchange. We always strive for excellent service.
Kind regards,
Team LOVEtheatre
Had to unfortunately change our ticket…
Had to unfortunately change our ticket date due to a work commitment so was absolutely gutted to be missing Titanique starting for a limited period Myra du Bois. However, I tried asking for an exchange, not expecting it to be approved but Patrick picked up my request, checked I was happy with the new slightly different seats and confirmed back within the hour. Genuinely surprised and delighted. Thank you very much indeed. Great customer service.
2026年9月6日
自発的なレビュー
LOVEtheatre からの回答
Hello,
We are so glad we could assist with your ticket exchange and ensure you didn't miss out on the show! It's wonderful to hear that our Patrick provided such a positive and efficient experience. We truly appreciate you sharing your kind words about our customer service.
Kind regards,
Team LOVEtheatre
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。