Low Cost Plumbing Supplies レビュー 

Low Cost Plumbing Supplies からの回答

2023年9月18日

Hi Christine,

Thanks for taking the time to leave us a review.

I'm so pleased to hear you're happy with our service, especially from Tanyka. I've passed on your feedback to ensure she gets the recognition she deserves.

Thanks again for our 5-stars. We hope you continue to shop with us in the future.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年9月1日

Hi Matthew,

Thank you for taking the time to leave us a review, we really appreciate it.

We're so pleased to hear you're happy with our products and service. We believe communication to be on of the most important parts of good customer service, so it's great to have your feedback on this.

Thank you for your kind words to Tanyka, our sales team leader. Your feedback has been passed on so she receives the recognition she deserves.

Thanks again for our 5-star rating. Your recommendation for our company is greatly received and we look forward to your next purchase.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年8月30日

Hi Peter,

Further to my response on your previous review, the product description for CO0457 does state 15mm to 17mm, we are not disputing this. Some companies will call this 3/8inch, some will call this 17mm. Both measurements are listed on our website and the product that was returned was measured to confirm this was the correct size as listed.

I have linked the product below for further information.
https://www.lowcostplumbingsupplies.co.uk/dzr-compression-reducer-17mm-x-15mm

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年8月11日

Hi Alison,

Thank you for taking the time to leave us a review.

I'm glad to hear you're happy with the order process. I'm sorry there was a delay with your delivery. Looking at the tracking I can see the parcel was dispatched on the day of ordering, however there was a small delay with the courier to which I can only apologise. I have passed on this feedback to the logistics manager as we regularly review our delivery methods to ensure we offer the best possible service.

Thanks again for our 4-star rating. We hope you continue to shop with us again in the future.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年8月8日

Good morning,

Thank you for taking the time to leave us a review.

I'm very pleased to hear you're happy with our products, pricing and delivery service. We aim to create a positive shopping experience over all so it's great to hear your feedback.

Thanks again for our 5-star rating. We hope you continue to shop with us again in the future.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年8月8日

Good morning,

Thank you for taking the time to leave us a review.

I can see the item is displayed as a 2-4 day delivery and the tracking shows to be delivered on the 4th working day. We regularly review our delivery service in order to provide the best level of service and your feedback has been passed to our logistics manager to take this into account.

We hope you continue to shop with us again in the future.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年7月6日

Hi Peter,

Thanks for taking the time to leave us a review.

I'm very pleased to hear you're happy with our delivery service and the product purchased. We hope the experience shopping with us is enough to have you purchase with us again in the future.

Thanks again for our 5-star rating.

Kind regards,
Emma

Low Cost Plumbing Supplies からの回答

2023年6月27日

Hi Mr Hopkins,

Thanks for taking the time to leave us a review, we really appreciate it.

I'm very pleased to hear you're happy with our products and delivery service. We hope this experience is enough to have you shop with us again in the future.

Thanks again for our 5-stars.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年5月30日

Hi Dr Kelman,

We really appreciate you taking the time to leave us a review.

It's great to hear you're happy with our prices and communication. We find that order updates are one of the most important parts of our service, so thank you for your feedback on this.

Thanks for our 5-star rating. We hope you continue to shop with us again in the future.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年5月22日

Hi Carl,

Thanks for taking the time to leave us a review.

We're very proud to hear that you chose to shop with us because of our competitive prices. We aim to offer the best prices online no matter how big or small the product so it's great to have your feedback on this.

Thanks again for our 5-star rating. We're extremely grateful that you've already spread the word and we look forward to your next purchase!

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年5月16日

Hi Claire,

Thanks for taking the time to leave us a review.

I'm very pleased to hear you're happy with our service and that any queries were answered efficiently. Your recommendation is greatly received and we look forward to your next purchase.

Thanks again for our 5-star rating.

Kind regards,
Emma

Low Cost Plumbing Supplies からの回答

2023年4月27日

Hi Anthony,

Thank you for taking the time to leave us a review, we really appreciate it.

We pride ourselves on offering a range of quality and affordable goods, some of which are hard to come by. It's brilliant to hear we were able to provide the product you were looking for and the rating of our delivery service.

Thanks for our 5-star rating. We hope you continue to shop with us again in the future.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年4月8日

Hi Judith,

Thank you for leaving us a 5* review!

We're really pleased to hear you found your experience with us easy with a fast delivery!

We really appreciate you taking the time to leave feedback for us.

Best wishes,
Jessica

Low Cost Plumbing Supplies からの回答

2023年4月3日

Hi Trevor,

Thank you for your kind review, we really appreciate your feedback!

We always aim to provide the most efficient service for our customers so it was great hearing you found the VAT relief process quick and easy.

I'm also pleased to hear you're happy with your grab rail too!

Thanks again for our 5-star rating. We hope you choose to shop with us again in the future.

Kind regards,
Jessica

Low Cost Plumbing Supplies からの回答

2023年3月27日

Hi Alan,

Thank you for leaving such a lovely review, we really appreciate it.

We're so pleased to hear you're happy with the service and found us to be polite and helpful. I'll be sure to pass on your feedback to our internet sales team leader so the kind words can be passed on.

Thanks again for our 5-star rating. We look forward to having you shop with us again in the future.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年3月27日

Hi Ryan,

Thanks for taking the time to leave us a review.

We're very pleased to hear you're happy with our service and prompt delivery. We aim to deliver the highest level of service throughout the order process. I'll be sure to pass on your feedback to the relevant team.

Thanks again for our 5-star rating. We hope you continue to shop with us again in the future.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年3月21日

Hi Ken,

Thanks for taking the time to leave us a review.

We're delighted to hear you're happy with our service. We hope this experience is enough to have you shop with us again in the future.

Thanks again for our 5-star rating.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年3月17日

Hi Andrew,

Thank you for taking the time to leave us a review. We welcome all feedback as this allows us to highlight areas within our service that may need attention or review.

Firstly, I'd like to apologise for part of the order not being available. Our website is not fully stock controlled due to the volume of products we sell and not having the capacity to physically hold the stock in our warehouse. We appreciate that an accurate stock level is a better service to provide and this is something we are working towards, with many of our suppliers now providing us with a live stock feed which updates daily. Sadly, in the instance of your order these products were not from a supplier we receive a stock feed from.

Secondly, in regards to the product review our customer care team have explained that these type of reviews are monitored once a month due to the small volume we receive so we apologise this hasn't been responded to. However, our service reviews and customer service inbox are monitored and responded to daily. Our returns information advises that reporting any issues regarding service or product should be brought to the attention of our customer service team. Had we been contacted via our customer service channel to advise of any product issues, our team could have looked into this.

We aim to exceed our customers expectations and I appreciate we have not met the level you expect or that we aim to provide. I can see there is now an on-going conversation with the request of photos to look into this issue further, so we expect a resolution in due course. We appreciate your feelings of disappointment and do of course respect your views. Your concerns have now been raised to the correct departments.

Kind regards,
Emma

Low Cost Plumbing Supplies からの回答

2023年3月16日

Hi Lawrence,

Thanks for taking the time to leave us a review.

I'm very pleased to hear you're happy with the products and how they look once fitted. They're quite a new set of products to our website so it's great to hear feedback on them!

Thanks again for our 5-star rating. We hope you continue to shop with us again in the future.

Best wishes,
Emma

Low Cost Plumbing Supplies からの回答

2023年3月13日

Hi Stephen,

Thanks for taking the time to leave us a review.

We're pleased to hear your feedback as we aim to keep an extensive range of products in stock, readily available for delivery or collection.

Thanks for our 5-star rating. We hope you continue to shop with us in the future.

Best wishes,
Emma