My dog has been on Luna food for quite a while now, I wouldn’t change it but I have tried her on a couple of other food that she didn’t like, she never turns her nose up at Luna food and it’s so han... もっと見る
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Terrible customer service. My room mate recommended this for my dog as he uses it for his. They have cancelled my order without notice, I have had to call them for a terribly rude woman to answer... もっと見る
Luna and me is a trustworthy brand in my house since I got my puppy 8 years ago. The customer service is amazing and they even help with nutritional tips in case you need anything
My Shiba Inu, Tato, is an extremely picky eater and has a very sensitive stomach. We tried many popular raw food brands, but they either gave him diarrhoea or he refused to eat them unless I added... もっと見る
企業が回答しました
企業情報
当該企業による記述
We plan, portion, package & deliver. All you do is thaw and feed. 5/5 All About Dog Food. Most Ethical Pet Food Suppliers 2019. Recyclable Packaging. Individual Portions. No Mess, No Fuss, No Waste. Raw Feeding Made Easy.
連絡先
North Mills Road, DT6 3BE, Bridport, 英国
- 01308 420300
- hello@lunaandme.com
- www.lunaandme.com
4.5
優良
668件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 85％に回答しています
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Fandabbledoubledozy
Easy to order - lots of choice - excellent description and information on all the choices - My first order and the dogs love all the meals - chose the gentle essentials 72 box patties and they are brilliant easy to defrost on subscription won't be long till my next delivery - great pricing too so happy I found Luna
2025年2月2日
自発的なレビュー
LUNA & me からの回答
Dear Janice,
Thank you for your excellent 5-star review.
We are so pleased to hear that your dog's transition to LUNA & me has been so successful and that you are benefiting from the ultimate convenience of our pre-portioned 100g patties!
Your positive review means the world to us, and we are delighted to have you as part of the LUNA & me family! 🤍
If you ever need any help or advice, please never hesitate to get in touch. We are always here! 🐾️
Perfect cat food!
I've been feeding my cats Luna and Me for years and they absolutely adore it. My eldest cat is 17 years old and thriving. Our vet is always amazed at her condition. She has very slight arthritis in her hips and that's all. She is desperate for her meals every day and always leaves a licked-clean plate!
2025年2月2日
自発的なレビュー
LUNA & me からの回答
Dear Amy,
Thank you for sharing your feedback with us! Your lovely words have made our day!
It makes us so happy to hear that your cats are still wolfing down their LUNA & me with as much enthusiasm as when you first tried us! 🤍
We look forward to continuing to provide them all with the best food and treats for many more years to come. Please remember, if you ever need any further support, don't hesitate to contact us. We are always here for you and your fur-family! 🐾️
My cats love the food
My cats love the food,good communication when I've needed to contact them,also handy portion sizes
2024年11月20日
自発的なレビュー
LUNA & me からの回答
Hello Melanie,
Thank you for taking the time to share your incredible feedback!
At LUNA & me we pride ourselves on delivering exceptional products, delivery and customer service, and it's so wonderful to know that your experience reflects our commitment.
Your positive feedback means the world to us and we are so pleased to hear that your cherished cats are loving their LUNA & me! We look forward to continuing to provide them with the very best food and treats for many more years to come! 🐾️
LUNA & me からの回答
Hello Julie,
Thank you so much for your lovely review!
We are delighted to hear your cat is loving their LUNA & me 🐾🤍
Fantastic food
Fantastic food , both my dogs love Luna and me.
They never leave anything in their bowls and are very fit and healthy on it .
Fast delivery and very good customer service .
2025年1月31日
自発的なレビュー
LUNA & me からの回答
Hello Julie,
Thank you for taking the time to share your fantastic feedback with us. You have made our day!
At LUNA & me, we pride ourselves on delivering excellent customer service, and it's fantastic that your experience reflects our commitment. 🤍
Julie, we would like to take this opportunity to thank you for your steadfast loyalty to LUNA & me; we are truly delighted to have had the privilege of feeding your cherished dogs since July 2020.
We look forward to continuing to provide them with the very best food and treats for many more years to come! 🐾
Our dogs love Luna & me!
Our dogs absolutely love Luna & me food! As soon as we started them on the Puppy Power Patties, their hair and coat drastically improved. They both look forward to meal times due to their love for the patties. We find it to be excellent quality at affordable prices. The delivery is quick and stored well so that it can be quickly transferred to our freezer. Would highly recommend!
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Dear Alex,
Thank you for taking the time to share your wonderful 5-star* review!
We are so thrilled to hear that your dogs love our recipes and that they are thriving on a LUNA & me diet! 🤍
We look forward to continuing to bring you and your cherished pups the very best food and treats each time for many more years to come. 🐾
My cats love the luna and me range
My cats love the luna and me range. They offer an affordable raw meat cat food and come in convenient patties which are super easy to portion. Defrosts quickly overnight and can recycle the containers. Next day delivery and can save by subscribing to repeat orders. I love the variety boxes they do or you can pick your own flavours depending on what meat your cat loves.
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Hello Michelle,
Thank you so much for your wonderful review!
We are delighted your cats love their LUNA & me meals. We are also thrilled to hear that you are enjoying the convenience of our pre-portioned Patties, On Repeat orders and Grab 'N' Go Variety Boxes 🐾📦
My kittens love Luna and me
My kittens love Luna and me, they’re usually super picky and won’t eat the same brand for more than a month! We’ve been consistently feeding Luna and me for over 5 months now 🥳
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Hello Ayesha,
Thank you for your excellent 5-star review!
Your positive feedback means the world to us and we are so glad to hear that your lovely kittens are now thriving on our recipes!
Please remember, if you ever need any further help, please don't hesitate to contact us; we are always here! 🤍
Luna & me best of the best cat food!
Luna & me best of the best cat food! Feeding raw food since my naked boy (Sphynx) was a kitten and he absolutely loves rabbit patties! He is in perfect health! Also customer service always on top! Thank you all!
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Dear Gabriele,
Thank you for your review!
At LUNA & me, we pride ourselves on delivering excellent customer service, and it's so lovely to hear that your experience reflects our commitment.
We are so delighted to hear that your cherished Sphynx is loving his LUNA & me and even more glad that he is thriving on our recipes! 🐾️
Your positive feedback means the world to us, and we look forward to continuing to provide you and your cherished cat with the best food for many more years to come! 🤍
Great quality and easy to feed!
My cat loves this food and it's so convenient with the individual patties that defrost quickly. You can also schedule your delivery easily to arrive on a convinent day.
2025年1月27日
自発的なレビュー
LUNA & me からの回答
Hello Chloe,
Thank you for your lovely words.
We are delighted to hear that your cats love their LUNA & me and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
Your positive feedback means the world to us, and you being part of our LUNA & me Family is so very important! 🤍
Great easy food for cats
I’ve been using Luna and Me for my cat since we brought her home in Aug 23. My cat absolutely loves it! Particularly since becoming an adult cat, she enjoys having the mix of flavours available in the variety box. Super easy to defrost too. Would highly recommend as great pet food, full of good nutrition.
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Dear Lauren,
Thank you for your lovely words!
We are so thrilled to hear that your lovely cat is enjoying all our LUNA & me recipes and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
Your fantastic feedback means the world to us! 🤍
An easy transition, no more bad tummy!
Making the swap to Luna & Me was such a good move. My cat had no issues transitioning, and is far more active, interested in food and having much healthier poos. Its been nearly 2 years and she's never had an upset stomach since then. The delivery is extremely swift, and packaged safely. Overall, the meat is obviously fantastic quality, its far better for your cats gut culture, they have lots of variety and its easy to portion out.
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Hello Emily,
Thank you for taking the time to share your excellent feedback with us! You have made our day!
It's so wonderful to hear that your lovely cat is enjoying her LUNA & me meals and that she is so happy and healthy!
Your positive review means the world to us, and we are delighted to have you as part of the LUNA & me family! 🤍
If you ever need any help or advice, please never hesitate to get in touch. We are always here! 🐾️
Great company Great food
Great company, ordering was very easy, delivery was quick and arrived on time, product was well packaged and still frozen. The food was nice and fresh, in perfect portions and my cat loves it! 😸
2025年1月16日
自発的なレビュー
LUNA & me からの回答
Dear Angela,
Thank you for your excellent review.
I can see from your account that this was your first order with us! A huge welcome to the LUNA & me family! 🤍
We are so pleased to hear that your cat has taken to LUNA & me and that your transition has been so successful! 🐾️
We pride ourselves on delivering exceptional products and delivery, and it's so lovely to hear that your experience reflects our commitment. You have made our day!
Please remember, if you ever need any help or further advice, we are always here to help and support you!
Good Company
I've been ordering with 'Luna & me' for about 6 months and so far they are a fantastic company.
Fast dispatch and unlike a lot of online pet food recently, you don't have to sign up for a subscription, but the option for reoccurring orders is available for a cut down price.
Really convenient raw both serving and storing. Cats love it and they have a great selection of proteins available to cycle
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Hello Roisin,
Thank you for taking the time to share your excellent 5 star review! We really appreciate it!
Your positive feedback means the world to us and we are so pleased to hear that your cherished cats are loving their LUNA & me! 🤍
We look forward to continuing to provide them with the very best food and treats for many more years to come! 🐾️
Fabulous dog food and treats!
Fabulous dog food and treats!! Always arrives on time and well packaged. My senior dog loves Luna and me!
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Dear Lauren,
Thank you for sharing your review! You have made our day!
Lauren, we would like to take this opportunity to thank you for your steadfast loyalty to LUNA & me; we are truly delighted to have had the privilege of feeding your wonderful pup since November 2021. 🐾
At LUNA & me, we pride ourselves on delivering excellent products and packaging, and it's so lovely to hear that your experience reflects our commitment.
Please remember, if you ever need anything, we are always here for you and your fur-family! 🤍
Great cat food
Great cat food. My cats love it, their coats are in beautiful condition and you can see how healthy and happy they are.
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Hello Tilly,
Thank you so much for your lovely review!
We are thrilled to hear your cats are thriving on LUNA & me. We look forward to continuing to provide you and your cats with the very best food and treats for many more years to come. 🐾
Our Oskar really likes this food
Our Oskar really likes this food, which is nicely packaged for easy use and also easy to defrost. Very pleased all round.
2025年1月17日
自発的なレビュー
LUNA & me からの回答
Hello Mike,
Thank you for your brilliant review!
We are thrilled to hear Oskar is enjoying LUNA & me and that you are pleased with our services.
We look forward to continuing to bring you and Oskar the very best food & treats each time for many more years to come 🐾💙
Great quality food
Great quality food, the dogs and cat love it! Best value for money. Website is not the easiest to use on mobile, but customer service is great with quick replies
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Hello Matthew,
Thank you for taking the time to write your 5-star review, you feedback is really appreciated!
We are thrilled to hear both your dogs and cat are loving LUNA & me. We pride ourselves on delivering exceptional services, and it's so great to know that your experience reflects our commitment.
We look forward to continuing to bring you and your beloved pets the very best food and treats each time for many years to come. 🐾
A raw that doesn’t go to start slop…
A raw that doesn’t go to slop which my dogs do not like. As having toy breed dogs the portions are easier to thaw and the dogs are thriving
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Dear Angela,
Thank you for taking the time to share your fantastic review!
We are so thrilled to hear that your cherished dogs are enjoying all our LUNA & me recipes and that you have benefitted from the convenience of our pre-portioned 100g patties 🐾️.
Your fantastic feedback means the world to us, and we look forward to continuing to provide your pups with the best food and treats for many years to come. 🤍
We have been subscribing to Luna for 3…
We have been subscribing to Luna for 3 years and have always been impressed by the service. No fuss no drama delivered on time, well packed. A great natural product that our boys adore. We Highly recommend ⭐️ ⭐️⭐️⭐️⭐️ Luna and me
2025年2月1日
自発的なレビュー
LUNA & me からの回答
Hello Lynn,
Thank you for taking the time to share your excellent 5* review with us. You have made our day!
We pride ourselves on delivering exceptional products and services, and it's so great to know that your experience reflects our commitment. 🤍
Your positive feedback means so much to us, and your continued support means the world! 🐾
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