Luxsea Swimwear レビュヌ 

114
•
TrustScore 5段階評䟡の3.5

3.4

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5぀星のうち5の評䟡

I really don’t know what all these bad reviews are about. My delivery was super fast and to the correct address. Although at first I was sceptical about ordering swimwear online, both the bikkini and... もっず芋る

5぀星のうち1の評䟡

Der Bikini war zu klein, obwohl ich fÃŒr die europÀischen Standardgrößen die richtigen Größen gewÀhlt hatte. Ich wollte ihn umtauschen (nicht zurÃŒckgeben!), aber der RÃŒckversand nach GB kostet per FedE... もっず芋る

5぀星のうち5の評䟡

I have to admit, I placed my order without checking the reviews first and only looked at them afterward. I was really worried I might get scammed, but I can confirm that my order arrived within two... もっず芋る

䌁業情報

  1. 衣料品店

圓該䌁業による蚘述

Shop the latest on-trend swimwear. We offer statement bikinis and swimsuits. Free UK delivery when you spend over £95. Fast delivery worldwide.


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3.4

たあたあ

TrustScore 5段階評䟡の3.5

114件のレビュヌ

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3.4

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(114)

過去12か月のレビュヌ数: 25ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

My package where sent to a wrong


My package where sent to a wrong address, then you made me pay to recent, I played for a green Bikini you sent me Blue.

2026幎1月5日
Luxsea Swimwear ロゎ

Luxsea Swimwear からの回答

Hi Juan

I am really sorry for this. This is incredibly rare for this to happen. If a shipment is ever sent to a wrong address or an incorrect item received, we would always send out a replacement at no extra cost. I have looked at your order and I see that we did do this.

Sorry again for the inconvenience caused.

Luxsea Swimwear

5぀星のうち1の評䟡

Refund not paid & ignored

Still not been issued a refund after over 1 month. No response from email, Instagram or online form.

2025幎9月12日
自発的なレビュヌ
Luxsea Swimwear ロゎ

Luxsea Swimwear からの回答

Hi Katie

Sorry to hear this. Could you please let us know your full name and order number so we can look into this for you? If you could kindly email it to info@luxseaswimwear.com

We strive to issue refunds within 7 working days of receipt of items. I will check if we received correspondence from you also as this normally would of been replied to within 48 hours.

Sorry for this, please let us know so we can assist further.

Luxsea Swimwear Team

5぀星のうち1の評䟡

It started to worn out

After just a few uses it already started to get worn out!
I am so disappointed!
It is an expansive swimsuit but the quality is unacceptably poor! I and I am very sad cause before seeing that wear I bought another one.
I would like total refund.

2025幎8月4日
Luxsea Swimwear ロゎ

Luxsea Swimwear からの回答

Hi Alexander

I am very sorry to hear this, this is highly unusual. We have reached out to you via email to ask you to supply us with a photo so we can see the issue and we will gladly send you out a replacement but we have not heard back from you.

If you could please contact us we can arrange for a new item to be sent out to you. These bikinis are all handmade and tested vigorously so it certainly shouldn't be getting worn out. Our customer service team are on hand to assist further.

Luxsea Swimwear Team

5぀星のうち3の評䟡

Not worth it.

The bikinis are nice, but it took a very long time for them to get here. I didn’t realize they came from the UK. I needed to exchange a size and they do not pay for shipping so basically the bikinis is almost costing me double because I had to pay almost $30 to ship it back and have the correct size sent, so you’re better off buying something local that is just as nice because it doesn’t make any sense to pay so much for a simple exchange. 😳😩

2025幎8月4日
Luxsea Swimwear ロゎ

Luxsea Swimwear からの回答

Hi Lillian

Sorry to hear this. The cost to return items back to us from the US via our online returns platform is $22. You can alternatively ship the items back to us at your local post office for a lower cost. Although we don't cover the cost to return items back to us, we do send out the new item at no extra cost :)

Luxsea Swimwear Team

5぀星のうち1の評䟡

The bottom sizes are not realistic and delivery and return policy is frustrating

The bottom sizes are not realistic, I usually always wear xS /s but s is too small. Very annoying considering the high delivery costs and especially its ridiculous to pay 15 pounds for the return label. Even trying to make money with it. Definitely won’t recommend to orde at luxsea. Terrible customer experience!!

2025幎8月1日
Luxsea Swimwear ロゎ

Luxsea Swimwear からの回答

Hi Franca

Thanks for your comments. We do state on our product pages that the bottoms do come up on the small side so we recommend ordering up a size if you are in between sizes.

We only charge customers the same price we are charged for the returns label. It is £15 from Europe with UPS for an express service to the UK. You can return items back to us at your local post office for a cheaper cost though however if you so wish.

We are always on hand to offer help if you experience any issues.

Luxsea Swimwear Team

5぀星のうち5の評䟡

I discovered Luxeswim on social media


I discovered Luxeswim on social media and thought it would be the perfect choice for my shoot during the Miss Swimsuit USA competition. When the bikini arrived, I noticed a small mark on the top, which was disappointing at first, but the way the brand handled it completely exceeded my expectations.

I reached out to customer service and received an immediate, kind response. They apologised and let me know they would send a replacement top straight away - without even asking me to return the original one. That same morning, I received a shipping confirmation!

Outstanding customer service and beautiful quality swimwear. I’m really impressed and would highly recommend Luxeswim to anyone looking for reliable, high-end bikinis with service to match.

Tetiana, Miss Swimsuit UK 2025

2025幎8月5日
自発的なレビュヌ
5぀星のうち2の評䟡

Por empezar aduana cobra 9 euros cuando


Por empezar aduana cobra 9 euros cuando llega el envio al menos en España...La talla L es bastanre grande no es pequeña como mencionaban algunas opiniones y para hacer cambio 15 euros más de gastos. No vuelvo a compras mas alla de que parece bonita la prenda hay que ver realmemte la calidad cuanto dura

2025幎6月23日
自発的なレビュヌ
5぀星のうち3の評䟡

Sizing WAY OFF and wrong items sent!

I ordered the gold crochet bikini (Medium bottoms and Large top) along with a pink bikini in Large.

They sent the wrong style gold bottoms (ordered tie-side, got plain), the gold top in a size small instead of a large and the pink bikini that was meant to be a Large looked like a dolls bikini and barely covered my nipples!

Unfortunately had to return all items which was a real shame as the bikinis were beautiful - especially the gold one :(

Customer service was good though. I returned the items on Friday and was refunded by Tuesday and after I requested that I not be charged for the return shipping (due to them sending incorrect items), they refunded it.

2025幎5月16日
自発的なレビュヌ
Luxsea Swimwear ロゎ

Luxsea Swimwear からの回答

Hi Vicky

We are really sorry to hear of the mix up with your order, this is highly unusual. We appreciate your comments and are glad to hear that you liked the style of the bikinis.

Luxsea Swimwear Team

5぀星のうち1の評䟡

PLEASE, PLEASE STAY AWAY FROM THIS SCAMMING COMPANY!

I would give them a zero if I could! I placed an order for next day delivery but never got my order, a response to my emails nor my money back. This is obviously a breach of Consumer Act and I will follow up legally.

I have never experienced this level of ineptitude, lack of care & customer service.

Please save your money and time with Companies that actually provide a good Service!

As a response to your reply, I can confirm that the refund is still showing as pending and PayPal has indicated that it's being held by the Seller bank...it has been over 7 days. Furthermore, I would like to show my disappointment at the harassing emails Luxsea Swimwear has sent me to remove my review from Trustpilot. Appalling behaviour!

2025幎5月15日
自発的なレビュヌ
Luxsea Swimwear ロゎ

Luxsea Swimwear からの回答

Hi Paula

I'm sorry to hear about your disappointing shopping experience with us. We did email you as soon as we could to let you know that unfortunately your order couldn't be dispatched using our next day delivery service that day due to some system issues we were experiencing. We refunded you in full as soon as we replied to your email and offered you a discount on your next order with us.

I understand you needed the order urgently so you didn't still want the order to be sent out to you, we would always issue a refund in the unlikely event an order could not be dispatched on time and a customer wishes to cancel the order.

In response to your reply, we asked if you could kindly amend or remove your review as we have issued the refund and so it's factually incorrect to say we have not replied to your email or issued the refund. We always reply to emails and issue refunds where applicable but it can take up to 48 hours for a response.

Regarding the refund it can take several days to clear via PayPal. If it hasn't cleared by tomorrow however please email us and we will look into this for you, as I would have thought you would have received it by then.

Luxsea Swimwear Team

5぀星のうち5の評䟡

The bathing suit is gorgeous

The bathing suit is gorgeous! I ordered the gold shimmer and it looks just like the picture. It’s so pretty, I got so many compliments. I recommend ordering one size up for the bottoms. The bathing suit looks like it’s $500+! It’s so comfortable, great quality at a good price! Customer service was very helpful and it was pretty fast delivery. I highly recommend ordering from them, their stuff is beautiful!

2025幎5月10日
自発的なレビュヌ
5぀星のうち2の評䟡

Bikini Bottom Sizes

The sizes on the bottom are completely off. I ordered a medium the first time and it was too small so after paying to return it and order the larger size, it was literally just as small. Didn’t even grow in size and it’s been a little frustrating because I wanted the bathing suit for a trip and now idk if it’ll arrive on time. I’m gonna try to order the XL which I’ve never ordered an XL in a betting suit but now I think even that one might be too small.

2025幎5月1日
Luxsea Swimwear ロゎ

Luxsea Swimwear からの回答

Hi Andrea

Sorry to hear that you found the sizes of our bikini bottoms too small. We do state in the product description that if you are in between sizes in the bottoms to size up as they do come up on the small side.

Many of our customers like the secure fit of the bottoms, and they do stretch to fit, however we appreciate your comments. I hope the XL was a better fit for you :)

Luxsea Swimwear Team

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