Horrendous company!!!! Stay far far away if you need a fast and working mac in cloud service!!!! I paid for a pay as you go 25h and they sent me wrong credentials⊠they say that they provide 24/7 cust... ãã£ãšèŠã
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Iâm very new to Mac and wanted to do some vibe coding for an IOS app. Since I did not have a machine, I turned to Macincloud. With a little help from Gemini, I was able to develop and deploy my IOS ap... ãã£ãšèŠã
If you are considering using MacinCloud, please save your time and money. My experience with their "Pay-As-You-Go" plan has been incredibly frustrating and feels designed to trap users into pay... ãã£ãšèŠã
Wasted a lot of time trying to use Xcode for an iOS app. Poor server performance which kept disconnecting every few minutes, tech support lacks support to resolve this issue (still no response after... ãã£ãšèŠã
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Good customer service
Customer support is fairly prompt (24hrs is prompt, too bad its not 12hrs or that would be perfect!) Usability of their website is ok but could be better. Some of the Server location options arn't really locations (i.e. Perth actually just puts you in Singapore) and the dedicated/managed plans are a little costly if you plan to just use it here and there (but thats why pay as you go exists, so maybe that's on me?)
That all said, connecting from Perth to Sydney/Singapore was remarkably fast and the machines even though old are surprisingly good at running xcode.
The biggest thumbs up is probably the tech support team, multiple times I made mistakes with the computer setup (wrong macos version wrong location) and each time they were able to help no questions asked. I even messed up and re-subscribed to managed (which as stated above, wasn't right for me) of which they partially refunded for the time I wasn't using it.
Over all really good company, with some improvements to the UI + some automation to server plan migrations this would be the perfect service.
I Signed up to pay 20$ a month plan toâŠ
I Signed up to pay 20$ a month plan to rent a mac server to get some work done on the unreal engine. Here's what happened. They automatically bill you for the next payment cycle, if you do not cancel. So I wanted exactly one month and proceeded to cancel. Immdediately after cancelling I Got connect issues to their mac server event though i had already paid them money. When the service did work , prepare to immediately upgrade to pay 50$ a month because to update any of the pre-installed software on their macs like android studio, or epic games, you will need an administrator password and username for software that already exists. I Tryed writing them to complain about this, and sometimes their support staff would email, and sometimes they would not. I think that you can try this service but you will more than likely run into some issues, and it's either you have to have patience for the support staff to help you. Or Prepare to fork out another 30$ a month. I Cannot recommend a product that doesn't deliver on the minimum 20$ a month It says. why would I want to pay more for something that worked mediocre?
Further Edit: I reinstated My Plan And Got the Team to help me. My plan allows me to have 3 hours per day. The plan is automatically hooked up so that if i spend more time on the mac than 3 hours I will be automatically billed more money. I Think it COuld be 25$. I'm not sure. You can look at there plans. Anyways. When On the mac the only way for them to check how long you have been on the mac is for you to click the sign out button. When I Clicked on it 99% of the time it worked fine. But, Just recently, I Went and clicked on the log out button and it did nothing. It kept me logged in, still increase my time spent. I Only discovered I was stileld logged in about 20 minutes later, When I realized the window was still open. I clicked log out again, and still nothing. And to my surprise the mac was not frozen. I Could still browser the internet just fine. Yet the Log Out button just didn't seem to be working. Wow How interesting. A Company that has technical issues and you'll be the one paying for it. Is there a way to give zero stars?
Good service for this niche market.
Great customer support!
While it took me a while to properly set up my connection (crashed a couple times on booting up), the support staff responded quickly and effectively. I have been using this service for over a month now to build, develop and send an iOS app to the AppStore. I sometimes experience a small delay (I assume because theyâre servers experience an unusually high traffic volume), however, with a little patience, I have found MacInCloud quite useful. The kicker was when I needed a particular application installed on my profile. Support staff got back to me in under 10 minutes with the installation complete. Like all software products, there are bound to be issues, but customer support (at least in North America) is quick to solve any problem you may run into. I have not tried any other remote Mac product, but I would definitely recommend this one.
Complete waste of time!
Complete waste of time!
I bought a managed server but using it was a nightmare.
Very unresponsive, taking minutes to start xcode and just opening a menu took 10+ seconds.
Tried to connect to it remotely using vs2019 but impossible to start an app. Various errors, sometimes it started the emulator sometimes not.
Wasted hours on this.
Really enjoyed it from a developersâŠ
Really enjoyed it from a developers perspective, got the hang of it after a while from moving from Windows, took some time to get used to navigating around, but from a developers point of view, these new experiences can be invaluable. Appreciated the support of the support team when the portal could not be accessed.
Brilliant service all round
Brilliant service all round
I have been using MacInCloud for over a year. It is an amazing service and worth every penny. The support (one the one occasion I needed it for a third party update) was really fast and helpful in every way.
If you are considering using their service I would say go ahead. You will NOT regret it.
I was in desperate need of mac systemâŠ
I was in desperate need of mac system for short duration and after long search, tumbled up on macincloud.com. The subscription process was simple and the subsequent experience with mac was super easy. All software programs I need were already installed and kept. I actually spent lot less time compared to what I would have spent on a physical machine. The service was awesome. Highly recommend it!!
Bad experience
Bad experience
Impossible to work, always problems
Its the best for the price
Its the best for the price. I don't know the rating is so low. But i think, the services is so good. The support is have a fast reply and that why i love their services.
Just when you think all is lost...
Here's why you should have MacinCloud: I have a small office in SF. It's got a great view, since it's on a boat, in a slip at pier 39. And this is relevant, but I'll get back to it.
Since I have mostly business intranet systems to deal with, 99% of my work is windows. But, I've got a couple iPad apps that I wrote in Ionic that I have to deal with.
So, a couple months ago, my damn mac broke and I was desperate. I had to get a new mac to push a distribution out ASAP. So, I signed up and was given an AWESOME machine with every damn developer app I wanted already installed. I was astonished. I thought I'd be spending all night installing vs code, and xcode and git and dnpm and node, and postman, etc... etc..etc.. Nope. All there, ready to go. It was like being handed a full meal when you are starving.
So, I got all my work done and pushed things out without too many glitches. Then, it was such a nice environment, I started using it occassionally when I was at home, because it was soooo fast. Seriously, it's like 750mps downstream and the processor on that is way faster than whatever they say it is. Honestly, I've got windows VMs on AWS and Azure, so this was pretty sweet.
Still, I figured.... I shouldn't rent when I can own. So I went and bought a macmini, and stuck it on the network. Had my intern spend a full damn day installing all the crap I need on it and it was still kinda slow compared to Macincloud.
But, I didn't leave Macincloud. Why, you may ask....
I had a plumbing screwup and boom..... whole damn boat sank, taking my servers, network gear, laptop, macmini etc... the whole thing to the damn bottom of the f***ng bay.
But.... I had a crappy backup laptop and Macincloud. I didn't even pause work.
Of all the bad things that have happened this year, I figured I'd take a few minutes to point out a positive. Thanks -d
I took the 24-hour trial that wasâŠ
I took the 24-hour trial that was supposed to be free and they immediatelly charged me for the whole month. I canceled within the next 8 hours but they didn't refund or anything
Required some help installing apps
Required some help installing apps: awesome fast service each time - good stuff. (Applies to Australian based-servers and support)
Very bad service !!!!
Slow, poor user experience, bad billing policy
Tried this service to begin learning Mac OS. Service was advertised as $1 per hour pay as you go. Turned out you had to pay $30 for for 30 hours with automated billing.
Getting it setup was a little bit awkward, and the login process was not smooth for each session. The service is extremely slow unless you choose the low graphics setting, which makes it somewhat usable.
The service charges you for as long as you are "logged in" to a session- if you close the window for the remote session, you can still be logged in. I found this out by checking the slow to update section that tracks your usage on your account. After approximately 5 hours of actually using the service, I found out I was going to be billed for using it for 30+ hours, and that I would automatically be billed for another $30 of usage time.
Not very impressed- it's usable, but the overall experience is disjointed, unpolished and it was not made obvious that I needed to manually log out of the service to stop my usage, instead of just closing the window I was using. I'm frustrated I'll most likely be paying $60 for about 5 hours of usage time, with 1 of those hours spent figuring out how to make the service not be prohibitively slow (2-3 seconds before responding to a mouse click).
Very quick and precise supportâŠ
Very quick and precise support considering subscriptions. Looking forward to a good and lasting relationship!
Too slow and bug at any time
Too slow and bug at any time
and when you write we answer you after days
Not very reliable and support isâŠ
Not very reliable and support is terrible. We need to do work on the server today and it's unavailable due to maintenance. No warning, no way of checking status of macincloud and support is slow to non existent. Will be looking at alternatives sadly.
Slowest ever
Slowest ever. Both the speed of the Mac and customer service... After fighting with them and searching for a decent cloud Mac service, we ended up switching to xcodeclub.com and are very happy with them. Hope this saves you time and frustration.
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