Maison Ella レビュー 

SCAM SCAM SCAM DO NOT ORDER FROM THIS COMPANY
This is a scam
There is no customer service
No product received and no response after weeks of chasing.
Do not get confused with Ella Maison UK who I mistaking contacted and they responded straight away saying this is a different company.

I need to return my order as it was a gift for someone but it took forever to arrive
BUT I have tried to contact them numerous times with no response ,so I would stay well away from them

I love my necklace and bracelet set

I have tried to contact Ella maison in numerous occasions and have had no response. I want to se d back a necklace that I received which is extremely poor quality and took over 2 weeks to arrive from china. DO NOT ORSER FROM THIS COMPANY IT IS A SHAM !!!!! I have contacted them again TK provide information for a refund if they have any decency they will get in touch and answer my emails !!!!!

Oh dear.
I made a big error of judgement here as wasnt taking enough care to notice red flags.

Dubai phone number but a company called ....although the name Madison Fero Jewelry came on the order email

Ella Maison listed at companies house GOV. UK as being based at 27 Queen Mary Way Walton Liverpool L9 6ER
Director listed as Ella Jane Stewart dob June 1998

Madison Fero and Ella Jane ..........

*No postal tracking once my order placed.
*No reply to any messages sent by email.
* Good received today 14th April 2026 exactly 14 days after placed order on 31st March 2026 which is a long time to wait with no contact
* they are not what I ordered
* and definitely not gold
* refund policy is that no refunds or returns after
14 days so effectively no reasonable policy

All in all am very cross with myself but hope whoever you are you eventually trip yourselves up so that others don't get stung.

Zeer onvriendelijke verkoopster, heeft zelf geen inspiratie en kon daardoor niemand helpen.