maxbone レビュー 

maxbone からの回答

2026年7月2日

Hi Trey,

Thank you so much for your wonderful review! We're thrilled to hear that maxbone has become the go-to for everything your pup needs, and that our leash, collar, and comfy bed have all held up beautifully to life with a 70-lb pitbull. Building products with the craftsmanship and durability to keep up with dogs of every size is exactly what we aim for.

We're also delighted to hear that our Muscle Up Freeze-Dried Raw Beef Recipe has been such a hit — knowing he's looking stronger and happier than ever is one of the best compliments we could ask for. Real, wholesome nutrition that makes a visible difference is why we do what we do.

Thank you for being such a loyal member of the maxbone community. We look forward to continuing to support you and your pup to thrive every day and live his best life!

Warm regards,
The maxbone team

maxbone からの回答

2026年7月2日

Hi Robert,

Thank you for sharing your experience with us. We are sincerely sorry that your order with maxbone has fallen short of expectations at multiple points — from the shipping timeline to your overall experience with our team. None of that reflects the experience we aim to provide, and we genuinely regret the frustration this has caused.

We've been working through a period of high demand and inventory delays on our dog food, which has affected some shipping timelines — though that does not excuse the difficulties you've encountered. At maxbone, we hold ourselves to a higher standard, and we take feedback like yours seriously.

We are committed to addressing every concern thoughtfully and thoroughly. We want to make it right and to refine anything that falls short of the experience we aim to provide. Thank you for sharing your feedback and experience — we look forward to working with you toward a resolution.

Once you've connected with us at info@maxbone.com, please respond within that email thread so we can continue moving forward together.

Warm regards,
The maxbone team

maxbone からの回答

2026年7月2日

Hi Miguel,

Thank you so much for your fantastic review! We're delighted to hear that both our products and our customer service have made such a positive impression. Providing quality products alongside thoughtful service is what we strive for with every customer.

Thank you for being part of the maxbone community — we look forward to continuing to support you and your pet!

Warm regards,
The maxbone team

maxbone からの回答

2026年5月21日

Hi Billy,

Thank you for sharing your feedback with us. We sincerely apologize for any frustration caused by the emails you've received — that's never the experience we want to create.

If our communications reached you in error or are no longer wanted, you can unsubscribe by clicking the "unsubscribe" link at the bottom of any maxbone email, which will stop further messages from us. If you'd like any assistance, please don't hesitate to reach out at info@maxbone.com. We're happy to help!

Thank you for taking the time to bring this to our attention.

Warm regards,
The maxbone team

maxbone からの回答

2026年5月21日

Hi Sally,

Thank you for sharing your experience with us. We sincerely apologize for the frustration caused by the delay with your order — being charged without a timely shipment is not the experience we want for any pet parent, especially when your pup is waiting on their food.

We recently experienced a short-term inventory shortage on our dog food, which has since been resolved. We're fully back in stock and are actively shipping pending orders now. At maxbone, we aim to deliver every order quickly and transparently, and we sincerely regret falling short here.

Our team is fully committed to resolving this to your satisfaction and rebuilding your trust in us — please feel free to continue the conversation with us anytime. We're grateful for your patience, and we hope to have the opportunity to show you and your pup the quality and care maxbone is known for.

Warm regards,
The maxbone team

maxbone からの回答

2026年5月21日

Hi Isabel,

Thank you so much for your enthusiastic review! We're over the moon to hear you're obsessed with your pup's maxbone jumper — and that it's earned its place as an iconic piece in his wardrobe. A serious style upgrade is exactly what we hope every maxbone design delivers.

Creating fashion-forward, pet-friendly pieces that bring quality and personality to every pup is what inspires us most, and your recommendation truly means the world to us. Thank you for being part of the maxbone community — we can't wait to see which piece he wears next!

Warm regards,
The maxbone team

maxbone からの回答

2026年3月18日

Hi Miss Paneer’s Mom,

Thank you so much for your fantastic review! We’re over the moon to hear that maxbone is a part of Miss Paneer’s wardrobe and that she’s both comfortable and stylish in each outfit. It’s wonderful to know the fits are just right and our designs support her personality, earning compliments everywhere she goes!

Creating fashion-forward, pet-friendly pieces that encourage every pet to live their best life is what inspires us most. Thank you for recommending maxbone to fellow pet parents and for making us a part of Miss Paneer’s style journey. We can’t wait to see what fabulous look she rocks next!

Warm regards,
The maxbone team

maxbone からの回答

2026年3月18日

Hi Marisu,

Thank you so much for your wonderful review! We’re thrilled to hear that both the Maxbone x Marc Jacobs sling carrier and the Christian Cowan x Maxbone sweaters have been such a hit for you and your pups. It’s great to know you find the sling lightweight, stylish, and perfect for all seasons—and we’re glad those zippered pockets keep your essentials secure!

It’s delightful to hear your pups are turning heads everywhere they go in their matching sweaters. Knowing our products deliver both quality and style for you and your furry companions truly means the world to us.

Thank you for being a valued member of the maxbone community. We look forward to helping you and your pups continue to strut in style!

Warm regards,
The maxbone team

maxbone からの回答

2026年3月18日

Hi Stefano,

Thank you so much for your fantastic review! We’re delighted to hear that maxbone food has made mealtime easy and enjoyable—even for your picky eaters. Knowing our recipes have helped take the stress out of feeding time truly means a lot to us.

We appreciate your high recommendation and are grateful to have you as part of the maxbone community. We look forward to continuing to support you and your pups with food you can both love!

Warm regards,
The maxbone team

maxbone からの回答

2026年3月18日

Hi Patti and Brody’s Mom,

Thank you so much for your wonderful review! We’re thrilled to hear how happy you are with the sweaters—from the soft material and perfect fit to the comfort and style your pups enjoy. It means a lot to us to know that you found them adorable in their sweaters and felt they were comfortable wearing them—seeing pups cozy and content in our designs is exactly what we hope for.

We’re also delighted that our craftsmanship and attention to detail stood out compared to other pet brands. Thank you for recommending maxbone for elevated, cute, and comfortable pet fashion. We’re glad to have you as part of the maxbone community, and we look forward to continuing to delight you with future favorite outfits for your pups!

Warm regards,
The maxbone team

maxbone からの回答

2026年3月18日

Hi Heathre,

Thank you so much for your glowing review! We’re thrilled to hear how much you and your pup love the Christian Cowan jumper collection. It’s wonderful to hear he gets so much positive attention—we hope he feels every bit as fabulous wearing them as he looks!

We’re delighted that our quality and fit continue to meet your expectations time and time again, in (almost) every color. We truly appreciate your loyalty and enthusiasm whenever a new style drops. Thank you for being part of the maxbone community—we can’t wait to see which color you’ll choose next!

Warm regards,
The maxbone team

maxbone からの回答

2026年3月18日

Hi Alex & Lizzie,

Thank you so much for your heartfelt and thoughtful review! We design our products with both pets and people in mind, and we’re thrilled you feel the same. We love hearing that our clothing fits your dog just right and has become a staple in her wardrobe. It’s also wonderful to know how much you enjoy our hands-free leash—especially the comfort and versatility of the adjustable length and belt.

Thank you for recommending us to others and for being part of our community! Your kind feedback about inclusivity and thoughtful design means the world to us. We look forward to supporting you and your pup with stylish, functional essentials for years to come!

Warm regards,
The maxbone team

maxbone からの回答

2026年3月18日

Hi Jagger & Sierra,

Thank you so much for your fantastic review! We’re thrilled to be one of your go-to brands for stylish, well-fitting clothing and accessories for your dogs. It’s an honor to hear that some of our pieces have become staples in your pups’ wardrobes, and we’re delighted that our creative options continue to bring you joy with every purchase!

We’re also delighted that you find our customer service and website easy to use—making the shopping experience seamless, from adding items to your cart to arrival at your door, is important to us. Thank you for being loyal members of the maxbone community. We look forward to keeping your dogs looking and feeling their best for years to come!

Warm regards,
The maxbone team

maxbone からの回答

2026年3月18日

Hi Felicia,

Thank you so much for your wonderful feedback! We’re delighted to hear that, after such a long search, you’ve found a winning food with maxbone that works for you and your pup. Knowing that the quality and care we put into our products have earned your loyalty as a lifetime customer, truly means the world to us.

We also love hearing that our sleek, elegant packaging stands out at your food station—it’s our goal to provide nutrition in every meal while bringing style to your day-to-day routine. Thank you for being part of the maxbone community. We look forward to supporting you and your pup for many years to come!

Warm regards,
The maxbone team

maxbone からの回答

2026年2月23日

Hi Bubba (& pet parent!),

Thank you so much for your wonderful review! We’re thrilled to hear that our freeze-dried food has been such a hit with Bubba. It means a lot to us to know that mealtime is both delicious and enjoyable.

We’re also glad you love the scooper and travel dishes—combining style with function is something we always aim for. It’s great to hear our accessories make feeding and adventures on the go as effortless as they are stylish.

Thank you for being part of the maxbone community. We look forward to making future meals and outings easy, fun, and nourishing for both you and Bubba!

Warm regards,
The maxbone team

maxbone からの回答

2026年2月23日

Hi Lexie,

Thank you so much for your thoughtful and detailed review! We’re delighted that Kai—being the raw-food connoisseur he is—gave our freeze-dried raw food his enthusiastic approval. It’s wonderful to hear the texture, quality, and simple ingredients stood out to you both, and that you’ve seen those benefits reflected in his shiny coat and overall well-being.

We know how much proper nutrition and digestibility matter, and we’re pleased to offer recipes that are thoughtfully crafted to be easy on the stomach—without sacrificing taste or convenience. Your feedback about food sensitivities and ingredient transparency is especially meaningful to us, and we’re proud to offer wholesome, recognizable ingredients you can trust.

Thank you for trusting maxbone with Kai’s nutrition and for being part of our community. We look forward to continuing to support you and Kai with premium, thoughtfully sourced options—bowl-licking clean, every time!

Warm regards,
The maxbone team

maxbone からの回答

2026年2月20日

Hi Bella (& pet parent!),

Thank you so much for your thoughtful review! We’re thrilled to hear that our freeze-dried meals have been such a win for Bella, and that she enjoyed both the Glow Up Turkey and Muscle Up Beef recipes with no hesitation—especially given how rare that is for her!

We’re also glad you’ve found the MB Eats Food Scoop & Bag Clip so useful, and that our Go! Portable Bowl has made outings and travel easier. Knowing our products have made a real difference in your daily routine means the world to us.

Thank you for your trust and for being a valued part of the maxbone community. We look forward to continuing to support you and Bella with quality products you can rely on!

Warm regards,
The maxbone team