Mayfield Clinic レビュー 

Robbery. This company is not competitive in the slightest and has been reported to the ASA. How can this type of practise be allowed? It is simply unethical.

I have used Mayfield Clinic multiple times (both for lateral flows and Day 2 tests), and have consistently been very impressed with the service I received. The team are very responsive and a pleasure to deal with. The results came back on time and the whole process was straightforward and smooth. I would absolutely recommend using Mayfield and will be doing so again.

Dreadful service. The instructions are all over the place, the print size is minuscule, god help you if you have poor eye sight. For the money they charge I would expect a better quality print out but it looks like an intern did it. One of my swabs was already broken by the time I received it; they NEVER answer their phone. it took over 5 emails to get them to tell me where I could drop my day 5 test because while telling me to look at the info sheet if DID NOT have any info on day 5 testing. Not worth the money, they are useless and unable to properly assist customers.

I booked here in a panic as my Covid test company cancelled my Day 8 and my Fit to Fly at the last minute, leaving me without any options but to book a test done on site in order to have results ready for travel. I’m a resident of France. This wasn’t a holiday and I was bound by time and money constraints. There wasn’t time to order a home kit so I had no choice but to find somewhere local. Firstly the Mayfield online booking system didn’t work well and I spent a few anxious moments thinking I’d paid twice for two appointments. However, thankfully this wasn’t the case. I received an invoice and a confirmation email so all good.
For the appointment itself, I arrived on time and was told to wait. Imagine my surprise to find I was in a doctor’s surgery with around 15 other people! Some were coughing, there wasn’t any ventilation. It was horrible! I told the receptionist that my appointment was at 2.15 and the first thing she said was that it was 2.20 but I’d have to wait like everyone else! I had paid 249 pounds for a service that was essentially in an NHS surgery!
I went back to complain and show her confirmation of my appointment time and eventually the doctor came out. The swab went very well. The doctor was lovely. He explained that his surgery didn’t get a penny of the 249 pounds. It all goes to Mayfield clinic.
As for the results, I hadn’t realised that I needed to register the barcode myself. Again, you’d think for a premium service, they would take care of that for you. The doctor hadn’t explained. Yes he gave me papers but I had to then take my mother to her doctor’s appointment so left without understanding this. I was more anxious to get my mother to her appointment on time, as my appointment had been late. To be fair, only by 10 minutes but still, for a premium service, this is unacceptable.
When the results didn’t arrive the next day, I panicked! I had no other way of contacting Mayfield clinic other than via email. To be fair, they responded very quickly. I was able to register and the (negative) results arrived very quickly.
I wouldn’t use this company again though. Firstly, I didn’t get the premium service I paid for and at 249 pounds, this is expected. I also don’t feel secure using a company that just has email contact. You have to be a member to be able to speak to someone. Also, it’s not ideal having the test done in an NHS surgery with everyone else. The idea is to be FIT to fly, not to catch Covid.
These private test companies have been set up to ease pressure off the NHS so we can’t blame them for cashing in on the situation. Decency would mean giving a fairer price and a better service and when profit is put before people and people’s health, it’s a sad day really.

Not even worth 1 star rating. Paid GBP249.00 for COVID test and release within 24hours, and did not get any response within the allocated period. The service at the test location itself was poor. When you call the Mayfield Clinic number in Oxford there is nobody available to take you call. Terrible service, and very over priced

The Mayfield Clinic was very responsive every time I had questions. George, who works at the clinic, was especially efficient at helping me resolve an urgent issue with a test kit during my isolation period. Great service !

Update : It took them 3 months to reply to my review below. Says it all really ! Avoid !!

This company are a joke. I booked a day 2 and 8 package for my son. Day 2 test took 5 days to get results. Day 8 test was sent Monday morning and here we are Friday with jo results. Avoid these con merchants at all costs. They take your money and don’t deliver what they say. Worst customer experience I have had in years. They should be ashamed of their shambolic set up.

I have used this clinic on a couple of occasions. The first one was positive, efficient and all went smoothly. The second time my consultation was helpful however there was an issue with a prescription afterwards. I contacted the reception team to resolve this and they were snooty and condescending, implying I did not know what a prescription was and consequently failing to help me resolve the issue. Overall a lukewarm experience.

My husband and I attended Mayfield Clinic yesterday for PCR COVID tests, to allow us to return to Norway, where we are residents. The service was excellent and Dr Amanda Northridge couldn’t have been kinder or more professional. Our results, although not expediated, were back the same day. Parking is nearby and cheap, the clinic is well set up for social distancing, is exceptionally clean and comfortable. I would highly recommend this service and the clinic.

Thanks for your quick service and clear communication!

£285 for a Covid-19 PCR test! And then, having paid for it, you have to sign a consent form to say that you accept the result might not be ready in time for you to fly.....

Service is good - but the price is a rip-off

I wouldn't hesitate to recommend this wonderful practice. From the moment you arrive, you are made to feel welcome and at ease by the caring and courteous staff on reception. My son and I both saw Dr Ch'en yesterday, and were very impressed with the way he listened, carefully assessed the problem and then discussed the appropriate course of action with us - patiently explaining everything in detail and answering any other questions which we had..
We are very grateful to Dr Ch'en for the excellent quality of service he provided.

Excellent, professional job done with the removal of my unsightly lipoma lump.
Painless and perfectly done to leave the minimal scarring possible. Very happy to recommend

Excellent have known the practice for a few years now best choice in my opinion thank you Simon kemp

Mayfield Clinic is my Choice always
When you have an ailment, you get apprehensive and seek to quickly see a specialist in that field. Since I came to Oxford in March 2018 as a sponsored overseas researcher, I searched for main hospitals around but also saw Mayfield Clinic. I tried to contact all but got immediate response from Mayfield with an appointment next day. Since then, I stuck here with all family members. Every doctor I have seen gave us full attention, explained every details and gave us specialist treatment. The receptionists are so friendly. The clinic environment is aesthetically pleasing. To keep this standard going requires major work behind the scene. Thank you.

Brilliant clinic which I would highly recommend. The doctor I saw was definitely the best doctor I have ever seen, he was extremely lovely and thorough. Cannot fault anything.

An excellent practice and feel very fortunate that we found the right place to have our adult son assessed for ASD. Assessment procedures and service has been first class in every way with expertise, knowledge and professional help from Dr Kirren Schnack and Dr Bruno who have assessed and supported our son at a time of crisis. The team at the practice have gone out of their way to arrange appointments to accommodate us as we were travelling from Bristol. As a family we are very grateful for all the support and guidance we have received. Everyone at the practice made us feel welcome, reassured and have given our son a way forward to cope in adult life with his condition. Thanks too to Jane Ralph on reception who has kept us informed at every stage; organised all the appointments, sent reports and communicated in a truly professional and friendly way. Thoroughly recommend for anyone seeking ASD assessment.

I have found Mayfield Clinic Summertown Oxford to be a very good source of Medical help
The GP was patient , highly skilled and dealt ably with my medical problems.There was no sense of rush or hurry.The Reception Staff are courteous,efficient and kind.The environment is peaceful and visually appealing .I shall certainly attend again if and when I need to .
M.M Norden.

Excellent and efficient service. Doctor was extremely friendly and understanding and was able to fulfil all my requests.

Great clinic and doctors! I had to get a medical check for a visa and they helped me extremely quickly, gave me all the documents and copies I needed, and were professional and pleasant the entire time. I wish I knew about Mayfield before now because I definitely would have used them the entire time I was in Oxford.