MB Brent Park レビュー 

160
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The team have great communication skills and Haydar ensured it was an easy and quick process for me to view the car, test drive and get an independent inspection. Everyone was very welcoming and was h... もっと見る

5つ星のうち5の評価

Had constant contact with Haydar who gave us top quality service from initial call to completion of purchase. Explained everything to the utmost. The do's and don'ts. What would be beneficial and what... もっと見る

5つ星のうち5の評価

It was a pleasure dealing with MB Brent Park. Adam the sales rep was very knowledgeable, professional and helpful, attentive but not over zealous. He guided me to make the right decision regarding th... もっと見る

5つ星のうち1の評価

Was confused over which model to buy, did my research and Yasser was extremely knowledgeable, helpful not pushy, laid out the facts and, in fact, some I never thought of. I could then decide. Called h... もっと見る


連絡先

4.4

優良

TrustScore 5段階評価の4.5

160件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 40%に回答しています

通常1カ月以内に回答

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4.4

すべてのレビュー

(160)

過去12か月のレビュー数: 70件

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5つ星のうち1の評価

Absolutely shocking experience avoid !!!!

Absolutely shocking experience. They sold me a car that is not roadworthy – it can cut out at any time while driving, which is extremely dangerous, especially as I have a child. I was told the issue had been fixed, but it clearly wasn’t. This car is nothing short of a death trap.

They were very quick to take my money, but now that I’ve raised concerns, they are making everything difficult. No courtesy car has been provided and I’m just expected to sit and wait, even though I rely on my car for work.

I am extremely unhappy and feel completely let down. Please avoid this company at all costs – they do not care about customer safety or service. They just want your MONEY !!!

2025年9月27日
自発的なレビュー
MB Brent Park ロゴ

MB Brent Park からの回答

Thank you for your review, Cullam. We’re sorry to hear how you feel and we understand how concerning it would be to experience anything unexpected while driving, especially with a child.

To clarify the facts, you reported this concern around 7 months after purchase. Despite the time elapsed, we were still happy to assist and booked the vehicle in. We carried out a full diagnostic inspection and found no faults recorded. You then took the vehicle to Mercedes-Benz for a further assessment, and they also found no faults. You also confirmed to us that the vehicle has not cut out again since.

Given that no faults have been identified by either ourselves or Mercedes-Benz, we are limited in what we can repair or replace without any evidence of an underlying issue. That said, we are not dismissing your concerns. If the issue reoccurs, we would encourage you to contact us immediately at the time it happens (and if safe to do so, note any warning lights/messages and the conditions it occurs under), and we will do our best to help you investigate further.

Regarding a courtesy car, we do not offer courtesy vehicles, which is stated as part of our dealership policy.

We remain willing to assist where we reasonably can, and we’d like to resolve this with you as fairly as possible.

Kind regards,
M B Brent Park

5つ星のうち5の評価

Visited to see what cars available

Visited to see what cars are available and to see set up and was very impressed. Made me feel welcome and very professional conduct
Yasser helped me with my enquiry and nothing was a problem. To the point late in the day I wanted to view a car and car was cleaned for me to view. Service is very good and I hope that I do business with them.

2025年9月20日
自発的なレビュー
5つ星のうち5の評価

MB Brent Park is one of the best…

MB Brent Park is one of the best companies I’ve ever dealt with and their price, the way they treat me as a customer was brilliant and so helpful. I compare their prices with other dealers and certainly their price was the best.
I highly recommend them to anyone who really look into purchase a nice car with price matching price.

2025年9月11日
5つ星のうち5の評価

Had a smooth satisfying experience with…

Had a smooth satisfying experience with MB Brent Park. Mahdi the sales person was very professional and attentive towards my requirement. He patiently listened to my expectations and he provided me with best options. Communication was black and white with him which felt me more comfortable with my purchase. They were quick and accurate with paperwork. Mahdi was accommodating when I requested for extra polish and cleaning. Thanks for service.

2025年9月3日
5つ星のうち5の評価

Adam was fantastic throughout

Adam was fantastic throughout. He made the finance deal really easy to understand and the whole process smooth and stress-free. Very helpful and professional. Absolutely love my new A-Class!

2025年4月23日
自発的なレビュー
5つ星のうち5の評価

Amazing Experience

I recently purchased a Mercedes-Benz GLA from Adam and couldn’t be happier with the experience. From start to finish, Adam was professional, friendly, and made the whole process smooth and stress-free.

2025年8月20日
5つ星のうち5の評価

Exceptional service from MB Brent Park

Exceptional service from MB Brent Park! Mahdi was brilliant from my first call right through to driving away in my new car. He was professional, friendly, and kept me informed at every stage. Haydar and Adam were also fantastic – knowledgeable, approachable, and true to their word. Any minor work we felt was needed on the car was carried out quickly and to a very high standard. They have a great selection of high-quality cars for all budgets, making it easy to find the right one with confidence. Highly recommended!

2025年8月2日
自発的なレビュー
5つ星のうち1の評価

Review for MB Brent Park – Extremely Disappointing Experience

I rarely write reviews, but my experience with MB Brent Park was so appalling that I feel compelled to warn others. This was, without a doubt, one of the worst dealerships I have ever dealt with.

From start to finish, the service was unprofessional, misleading, and dismissive. Communication was poor – calls and emails often went unanswered or were returned far too late. When I did manage to speak with someone, I was met with vague responses and empty promises.

The car I was shown looked decent at first glance, but closer inspection revealed issues that had clearly been hidden or downplayed. When I raised legitimate concerns, they were brushed off with attitude and defensiveness rather than any sense of accountability or willingness to resolve the problem.

Their after-sales support was nonexistent. Once they had my money, they made it painfully obvious that they didn’t care about my satisfaction or whether the vehicle had any issues. I was left to deal with the aftermath completely on my own.

Overall, MB Brent Park represents everything that gives used car dealers a bad name. If you’re considering doing business with them, I strongly advise you to look elsewhere. Save yourself the stress, time, and potential financial loss. There are far more honest and reliable dealerships out there.

2025年8月7日
自発的なレビュー
MB Brent Park ロゴ

MB Brent Park からの回答

Thank you for your review, Olubisi Jaiyeola.

We’re sorry to read your comments, however what you’ve described is not a true reflection of M B Brent Park. We are one of London’s largest Mercedes-Benz specialists, with over 20 years’ experience in the motor trade, and we sell more Mercedes-Benz than any other independent dealer in the country. We’re proud of the thousands of happy customers who choose us for our high standards, excellent customer service, and the personal, warm and friendly approach we take to both sales and servicing.

At present, we have no record of any purchase or enquiry under your name, and the review does not include vehicle details, dates, or specific information that would allow us to investigate properly. As written, it is very general and important details are missing, which means we cannot respond fully or fairly in a public forum.

If you have dealt with us directly, please email info@mbbrentpark.co.uk
with your full name, vehicle registration (if applicable), and the date of your visit/purchase so a member of management can look into this promptly.

Kind regards,
M B Brent Park

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