Exceptional service- collected my parcel, ahead of schedule , and got it to me almost a full week ahead of time. Very easy, and "human" to deal with, and albeit they didnt guarantee an early delivery,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have used them in the past and found them good. However, for a recent auction collection, I was charged for a 4.2kg package and the actual package arrived marked as weighing 0.8kg. I have emailed... もっと見る
企業が回答しました
I used MBE to ship some goods purchased at Sheffield Auction House to the Canary Islands. It took less than a week to arrive, which is a personal best so far and the contents, which were mainly fragil... もっと見る
企業が回答しました
I had a large and potentially fragile charger ( large plate) to be picked up from an unknown auctioneer and sent to near London. MBE Sheffield picked up as arranged, packed superbly with a double box... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.
連絡先
Fortuna House, 88 Queen Street, S1 2FW, Sheffield, 英国
- 0114 321 3292
4.5
優良
15件のレビュー
ネガティブなレビューの 72％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Hi Nick,
It is fantastic to know that our team's commitment to speedy and secure packaging hit the mark for you!
We always strive to get items delivered as quickly and safely as possible, and reading that you found our service great and well-packed is highly rewarding for the Sheffield team. Making sure your items arrive in excellent condition without unnecessary delays is our top priority.
Thank you for taking the time to share your feedback. We look forward to being of service whenever you need shipping or packaging assistance in the future!
Best regards,
The Team at MBE Sheffield
Exceptional service
This company delivered a package from an auction house to me in the US and they were exceptional, from timeliness to package. Highly recommend them.
2026年4月5日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Thank you, Roxana. We are delighted that our Sheffield team could assist with your auction purchase. Ensuring a seamless journey from the UK to the US—with a focus on both timeliness and secure packaging—is exactly what we aim for.
Thank you for your high recommendation!
Best regards,
The Team at Mail Boxes Etc. Sheffield
Exceptional service- friendly and so fast!!!!
Exceptional service- collected my parcel, ahead of schedule , and got it to me almost a full week ahead of time. Very easy, and "human" to deal with, and albeit they didnt guarantee an early delivery, they simply said they would do their best, and they did, made my bank holiday weekend!!! Really really good guys to deal with!!!
2026年4月3日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
We are thrilled to hear that the Sheffield team could make your bank holiday weekend by delivering so far ahead of schedule. While we always aim to do our best, beating an estimate by a full week is a result we are particularly proud of!
It is also great to know you enjoyed the "human" and friendly service—we believe that personal touch makes all the difference in logistics.
Best regards,
The Team at Mail Boxes Etc. Sheffield
This was an easy company to deal with
This was an easy company to deal with, my vintage wines where packed amazingly well thanks I will be back
2026年1月21日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Many thanks for the 5-star review, Milo!
It is great to hear that you found us easy to deal with. We know how important it is to handle vintage wines with care, so we are thrilled to hear they were packed amazingly well and arrived safely. We look forward to seeing you again!
Best regards,
The Team at Mail Boxes Etc. Sheffield
Fast, safe and reliable
I used MBE to ship some goods purchased at Sheffield Auction House to the Canary Islands. It took less than a week to arrive, which is a personal best so far and the contents, which were mainly fragile arrived unscathed thanks to the excellent packing. An excellent and helpful company.
2026年1月23日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Thanks for the 5-star review, John!
It’s great to hear that we hit a "personal best" for you with the delivery speed to the Canary Islands. We know how nerve-wracking it can be shipping fragile auction finds internationally, so we’re really glad our packing team in Sheffield kept everything unscathed. Thanks for choosing us!
Best regards,
The Team at Mail Boxes Etc.
Excellent Service
I purchased two small prints in a recent Sheffield auction. I paid for them during the evening of 12 November. The following day I ordered, received and accepted a quotation from Mailboxes Etc.. The company uplifted my prints, packed them securely and despatched them on 14 November via Fedex. I received them early on Monday 17 November . Delighted !
2025年11月17日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Thank you so much for this wonderful review! We are absolutely delighted to hear about your experience.
It's fantastic to know that the process, from receiving your quote on November 13th to the prints being uplifted, securely packed, and delivered to you via FedEx on November 17th, was so quick and seamless. We're thrilled that you are Delighted!
We recently used MBE Sheffield for our…
We recently used MBE Sheffield for our move, and everything went perfectly. The team was professional, friendly, and efficient, and all our packages arrived safely and on time. The whole process was smooth and stress-free from start to finish. We’re really happy with the service and would highly recommend MBE Sheffield to anyone!
2025年10月3日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Thank you so much for this wonderful and detailed review! We are thrilled to hear that you had such a positive experience using MBE Sheffield for your move.
It's fantastic to know that our team was professional, friendly, and efficient, and that the entire process was smooth and stress-free for you. Most importantly, we're delighted that all your packages arrived safely and on time.
We truly appreciate your high recommendation and are very happy to have earned your business!
Always packed well
I use MBE regularly to pack and send items. They always pack the items well and provide a great service.
2025年9月22日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Thank you so much for the wonderful feedback! We're thrilled to hear that you use MBE regularly.
We take great pride in our packing, so it means a lot to know that we always pack the items well and consistently provide a great service for you. We truly appreciate your loyalty and look forward to assisting you with your future shipments!
Reliability
I had a large and potentially fragile charger ( large plate) to be picked up from an unknown auctioneer and sent to near London. MBE Sheffield picked up as arranged, packed superbly with a double box as requested, and it was sent tracked by 24 hours delivery. Couldn't have been better. highly recommended, ( as MBE usually are!!!)
2025年8月19日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Hi Roderick,
What absolutely fantastic feedback! We're thrilled that you had such a positive experience with MBE Sheffield.
It's wonderful to hear that they picked up your large and potentially fragile charger as arranged and packed it superbly with a double box as requested. The fact that it was sent tracked by 24-hour delivery and "couldn't have been better" is the highest praise we could receive.
Thank you for your high recommendation, which echoes the reliable service MBE usually provides!
Best Regards,
Mail Boxes Etc. UK & Ireland
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Hi Rita,
Thank you for your kind words. We're so pleased to hear you found our service excellent and our team friendly and helpful. Your feedback is truly appreciated.
Best regards,
Mail Boxes Etc. UK & Ireland
MBE Sheffield were efficient and very…
MBE Sheffield were efficient and very helpful. Thank you.
2025年3月20日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Dear Maqsood,
Thank you for your kind feedback! We’re pleased to hear that MBE Sheffield provided efficient and helpful service. We appreciate your support and look forward to assisting you again.
Kind regards,
Mail Boxes Etc. UK & Ireland
Fantastic service!
Chun @ MBE Sheffield was incredibly helpful and provided swift and excellent service, I would not hesitate to go to them again.
2025年1月22日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Dear Ausra,
Thank you for your kind feedback! We’re thrilled to hear that Chun provided you with such helpful and swift service. It’s wonderful to know you’d choose us again, and we look forward to assisting you with your future needs.
Kind regards,
The Mail Boxes Etc. Team
Delivery of paintings to the Nertherlands
Chun, the manager is friendly, open and fun. The time between collection from my studio in Sheffield to delivery in the Netherlands was only 6 days. Excellent speed and the package is in good order.
2025年1月7日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Dear Paul,
Thank you for your kind words! It's wonderful to hear that Chun and the team provided you with friendly and efficient service. We're delighted your package arrived in good time and excellent condition. We look forward to assisting you again in the future!
Best regards,
The Mail Boxes Etc. UK Team
Guaranteed presents arrive in time for Christmas
This year I wanted to ensure Christmas presents for family arrived on time in Australia, so I used Mail Boxes. They focused their attention on getting me the best price with great customer care. They educated me on what would happen in terms of paper work, delivery process’s.There is a great range of packaging options, which they advised which ones I should use.
If you need to send things that matter, use Mail Boxes Etc..
2024年12月13日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Dear a heavy sake jar,
Thank you for your review! We're so pleased to hear that our team was able to assist you with your Christmas deliveries to Australia. Ensuring your presents arrive on time and in perfect condition is always our priority.
We’re glad you found our guidance on paperwork, delivery processes, and packaging options helpful. Your kind recommendation means a lot to us.
If you need to send anything else in the future, we’re here to help!
Kind regards,
Mail Boxes Etc. UK & Ireland
Customer service hard to contact at mbe sheffield
Have used them in the past and found them good. However, for a recent auction collection, I was charged for a 4.2kg package and the actual package arrived marked as weighing 0.8kg. I have emailed them 3 times for an explanation as there may be something I don't understand, but have not had the courtesy of a reply.
Subsequent to my review, I was called with an explanation and an apology. The package size issue was addressed. I now realise the issue there was that they had chosen to massively overengineer the packaging. That needs a bit of training in future. The non- communication issue was, they said, because I'd used an email which isn't monitored. It didn't seem to say that anywhere. I hunted for a customer services email but couldn't find one. The common problem of avoiding complaints by obscuring access, I think.
I could have picked up the phone. My error was enquiring by email so as to not put them on a spot.
Resolved now. Hope they make their customer service contact clearer in future.
Derek Cutts
2024年11月26日
自発的なレビュー
Mail Boxes Etc. UK & Ireland - Sheffield からの回答
Dear Derek,
Thank you for your review. We are sorry to hear that you've had this experience in one of our centres. We take customer feedback very seriously and will reach out to the MBE Sheffield team to investigate this issue further and ensure they get back to you with a direct response.
Kind regards,
Mail Boxes Etc. UK & Ireland
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。