MediaDevil レビュー 

312
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was experiencing issues with the fingerprint reader after installing a cheap screen protector, as the cheap protector was too thick. I then purchased the MediaDevil screen protector, which is much t... もっと見る

5つ星のうち5の評価

"A good reliable screen protector. I have always preferred the non tempered glass one's as you can drop the phone and the screen protector is still fine. Customer service was excellent as I had a c... もっと見る

5つ星のうち5の評価

Really good product, fast delivery. Had the screen protector for ages now and its like new. Before that I went through a bunch of those toughened glass ones and they cracked at the drop of a hat. The... もっと見る

5つ星のうち5の評価

EXCELLENT LEATHER AND STITCHING QUALITY A BUY AGAIN PRODUCT RANGE OF POUCHES/CASES. VERY HELPFUL ON LINE SALES PERSONNEL WITH DETAILED PRODUCT KNOWLEDGE"

企業情報

  1. 携帯電話アクセサリ店
  2. パソコン アクセサリ店
  3. ファッション アクセサリー店

当該企業による記述

Award-winning British phone, laptop and tablet accessories. Screen protectors, leather cases, personalised products and more. We care about your experience!


連絡先

4.6

優良

TrustScore 5段階評価の4.5

312件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 50%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(312)

過去12か月のレビュー数: 33

レビューを書く
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5つ星のうち5の評価

Amazing customer service

Mediadevil's products are fantastic, but their customer service truly is one-of-a-kind! I've never encountered a company that is so fast in its responses and so helpful! The fact that they even make custom sizes for screen protectors makes them truly unique. Well done, keep up the good work!

2022年3月15日
自発的なレビュー
5つ星のうち5の評価

Media Devils: Great value, great service

My Media Devils screen protector fits my rather old iPhone SE perfectly. It cost a fraction of what another well-known company is selling it for (identical product), and they sent me the wrong size (their error), then charged me to return it via registered mail.
I highly recommend Media Devils.

2022年2月7日
自発的なレビュー
5つ星のうち5の評価

Excellent product and customer service

The second such cover I have owned. The new one is thinner which makes typing much more pleasant than with the older model. I am convinced, having used the previous one for about ten years in the dust of the Middle East, that the cover has helped protect my computer. This was also the experience of a friend. I was very happy with the purchasing process of the supplier and the speedy delivery and have no hesitation in recommending them.

2022年2月2日
自発的なレビュー
5つ星のうち5の評価

The perfect screen companion.

Ordered for an iPhone 13 Pro and was delivered next day. The screen protector feels extremely solid and made at a very high quality and the help of less finger prints is a plus for me as I hate some that leave obvious prints from a single touch.
The measurements are what really impress me. It really sits on my screen looking flush, would wouldn’t even know it’s there.
Highly recommend buying one of these for your devices. They even throw in some Maoam.

2021年12月13日
自発的なレビュー
5つ星のうち5の評価

Quality Product

I always buy my screen protectors from Media Devil and again I am not disappointed with my latest purchase for my new iPad Pro 12.9. East to fit and that good you would never know that there is a screen protector fitted. Would highly recommend if you are looking for any type of screen protector your first stop should be Media Devil

2021年12月6日
自発的なレビュー
5つ星のうち5の評価

Pixel 6 screen protector

Bought a screen protector for the Google Pixel 6 - I had accidentally ordered the wrong product and mediadevil's customer service was great, sending out the correct item before receiving the returned item.

Very happy with the screen protector - I was having difficulty finding out that was compatible with the fingerprint sensor and the mediadevil one has been perfect.

2021年11月25日
自発的なレビュー
5つ星のうち5の評価

Great company delivering great products

I purchased a Pixel 6 Pro screen from MediaDevil. It was a decent price for 3 protectors and arrived exactly when it was promised.
The product itself is great, feels as good to use as the glass screen and although the application process seems daunting when looking at the video, it was easy and effective.

2021年11月23日
自発的なレビュー
5つ星のうち5の評価

Fantastic customer service & quality product!

Ordered a protector for a Galaxy S20+. Received 3 in the pack which is handy as it can be a fiddly job! I managed to mess up 2 of them, got the 3rd on but then I had issues with edges lifting up when I put the phone back in its case. Spoke to Rob via email who was absolutely brilliant. He took the time to the listen and offered to cut a new protector to fit both my phone without interfering with my case. They turned up next day and fit perfectly.
It's rare you get such good customer service like this these days. Would definitely recommend and will be buying from them in the future.

2021年11月22日
自発的なレビュー
5つ星のうち5の評価

Ordered a glass screen protector for my…

Ordered a glass screen protector for my pixel 6. Received notification of shipping on the 8th November but never received it. It's now the 19th Nov and despite several email sent to sales account I am yet to receive any response at all, which is pretty poor customer service. I struggle to reconcile my experience with the vast majority of positive reviews on this site, but I think to wait more than a week for any kind of engagement is unacceptable.

UPDATE: as per Callum's reply the comunication breakdown was not their fault and due to Gmail. @Callum, thanks for taking the time to reply!

2021年11月19日
自発的なレビュー
MediaDevil ロゴ

MediaDevil からの回答

Hi Pietro, I hope you’ve had a good week, I’m the founder of MediaDevil.

I’m so sorry about this experience – as you mention, it doesn’t match the experience of our other reviews and I hope we can quickly resolve this.

You emailed us at 8:55am on 12th Nov, and I can promise we replied at 11:49am that same day. You sent your second email on Nov 18th at 12:27am, and we replied at 12:42am that same day.

We have a big issue right now, in that very recently (maybe 1-2 weeks, we’re not sure), our replies to Gmail customers are now going to their junk folder. We discovered this only a few days ago. If you search your junk mail, you should find our emails, I’ve tested this myself with my own Gmail account.

Our order confirmation emails are delivering fine though, and we think it’s because we use a different mail server for our support platform replies, so we’re trying to sort that at the moment.

Please, do email us with confirmation of whether you found our emails or not, and if need be, we’ll make a temporary email address for the sake of successfully getting a reply to you. We’ve tried calling a few times since your review, but it’s going to voicemail each time, we’re not sure if it’s an active number.

We’re going to physically mail you copies of our replies for your reassurance, as well as resolving your missing order. It’s very hard to say if the order was simply lost by Royal Mail or if it’s just stuck in a depot, because I think their postal network is about to go into meltdown again, due to the holiday period and the re-emerging COVID issues.

Best wishes, and my apologies
Callum

5つ星のうち5の評価

Fantastic company!

Have used this company on a few occasions. Service is second to none. The communication and help from Mediadevil is very professional. The screen protectors that I have bought from them have been very high quality. You can tell they make a screen protector with the device in front of them, as they also fit perfectly.

Will continue to use on the future. Thank you for great service!

2021年11月9日
自発的なレビュー
5つ星のうち5の評価

Buy these before you scratch your watch

I just wish I had bought these before I scratched my watch! I had bought a relatively expensive protective case on Amazon which worked for about a week before moisture got under the screen and rendered the product useless. It also made the watch unattractive. These MediaDevil protectors are a revelation. If you follow the video, the protector is simple to install, has no impact on screen sensitivity and is virtually invisible. I found it a bit tricky removing the protective film (there were 4 protectors in the pack so not too concerned if I ‘lost’ one in practice trying to apply) but it wasn’t damaged when I applied to the watch. Felt strange placing water on the screen prior to application, and I thought the air bubbles were there to stay but next morning a perfect screen! Believe and follow the instructions and you won’t go wrong. Very highly recommended. Only disappointment is that these, like almost everything these days, are made in China.

2021年10月24日
自発的なレビュー
5つ星のうち5の評価

Brilliant service from Mediadevil

Brilliant service from Mediadevil. Fantastic quality artisan wallet in blue for new iPhone 13 - great quality, lovely colour blue to match the new phone. As well as a great product, customer service is speedy, responsive, friendly and professional. All in all a rare and fabulous customer experience, each and every time I have ordered wallets from them.

2021年10月22日
自発的なレビュー
5つ星のうち5の評価

iPhone 11 Screen Protector

High quality product that will last, unlike some of the cheaper alternatives. Excellent instructions and links to videos. I've used this company for many different iPhone and iPad screen protectors and return any time I need another.

2021年10月6日
自発的なレビュー
5つ星のうち5の評価

Great

Good quality screen protector. Came with easy to follow instructions. Would 100% buy again. 5⭐

2021年10月5日
自発的なレビュー

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