Memrise レビュー 

Auto renewed without giving me any notice - my android phone broke 6 months ago and I replaced with an iPhone, so no longer have easy access to the Google Play store.
Memrise did not make it clear they would auto renew, and did not send any email stating they would be taking the money again, giving me no chance to log in on the browser and cancel.

As for the app itself, the Japanese was going great (that’s why I upgraded) until suddenly the next level threw in multiple Kanji with no Furigana, meaning it was very difficult to memorise without having prior knowledge of kanji (which is very advanced). Therefore I discontinued use after only a few weeks. Maybe other languages without complicated characters would be easier to master, but I am interested in learning Japanese.

Edit - Memrise have issued me a refund, so I have amended my review to 3 stars.

I've been using Memrise for my language journey and must say, it's far superior to Doulingo in my opinion. My favourite feature is learn with natives, it provides an authentic leaning experience. I've completed five German courses. The user-friendly interface and clear progression make my progress easy. The structured courses and spaced repetition ensure knowledge retention.

They earlier this week charged my credit card £49.99 for a subscription which doesn't exist (meaning I couldn't actually ask for a refund as the website functionality required a subscription in the first place...)

I have asked them ~7 times to refund me my monies, and they have not done so yet. I am having to write to them repeatedly to get any response. The only response I've had was an illogical one that my refund was processed last week, which doesn't make any sense as the payment only came out this week...they are either extremely sophisticated cash flow managers or extremely terrible customer service providers...

They have terrible customer service, simply put.

DO NOT USE THIS COMPANY -- they clearly have extremely lax and potentially fraudulent billing processes, not to mention use of customer data

And their functionality, e.g. to actually get in contact with them!, is absolutely rock bottom in terms of customer expectations.

Terrible business

They don't listen to their customers ever. They have made several ugly redesigns, removed the mute feature, removing everything that made Memrise good in the first place in order to become a terrible second-rate version of Duolingo. This website used to be amazing! Now I'm not even sure how much longer the community courses will be up. As a paying user I am becoming more and more disillusioned with Memrise as time goes on.

Memrise has a good product overall, but it has been going downhill recently. They have recently introduced new AI components which can be useful, but they seem to have disregarded the rest of their product to push these AI features over popular user features and issues that are repeatedly brought to their attention.

They operate Memrise in a very hands-off manner, and do not have much interaction with the community where a lot of us are very concerned with the longevity of the service currently due to repeated cutting of features and services, and rumors of major layoffs that Memrise refuses to address.

Recently, the community forum was removed without warning by Memrise, removing hundreds of hours of user content without a chance to save this information.

The AI voices they are now adding to certain words and phrases, while acceptable, are notably worse than the human voice acted voices that are on other words.

Overall, the service is gradually declining and Memrise is ignoring user criticisms in chase of profits, or at least that is the impression they are giving off.

The current product is acceptable and is a great resource, but they do not give me much confidence that it will remain that way, and won't leave me stranded trying to find another learning resource after I've already spent a lot of money and time at Memrise.

I truly want Memrise to succeed, and for them to succeed, they need to interact with and address user complaints, not just user praises.

Edit: As of a few days ago, they re-opened the community forums for 30 days to allow the saving of information that is needed from it. Review still stands at 1 star because this should have been allowed in the first place via an advance notice of the forum shutdown instead of a last minute response. This is the bare minimum expected of a responsible company, and it shows that the userbase is an afterthought to Memrise, not their primary concern.

Terrible app and refuse to cancel subscription when requested. Taking money unauthorized and forced to open disputes through paypal before being awarded it back

La méthode n'est pas bonne. J'ai l'impression de n'apprendre que des listes de mots isolés ou des expressions sorties de leur contexte. Ce n'est pas comme cela qu'on apprend à parler une langue. Quant aux vidéos proposées, elles sont inutiles car elles sont proposées pèle-mèle, sans tenir compte du vocabulaire qui vient d'être appris ni du niveau de l'apprenant.

The content is great but alas, like a lot of technology deployments these days, let down by poor software that obviously hasn't been tested. the French language course freezes, hangs, volume disappears and text for answers doesn't match the question. Working in software development for many years, I would be embarrassed if I was responsible for this. No notice taken of bugs reported.

Had Memrise for over a year and enjoyed it very much.

Très mauvais la plus part des traductions sont hasardeuses et certaines fausses, le site est buger et l'intérêt est très faible, passez votre chemin.

Okay for vocabulary, but bad customer service.

I think that the vocabulary on offer is pretty much fine to get started, being mostly useful, commonplace words. The system of spaced repetition is also useful.

However, the intermediate and advanced sections are not as good, and I find that it really struggles with languages which use a different script such as Japanese, Chinese, or Arabic.

The customer service is also not very good at all. When trying to discuss issues with the billing on my account, I received only automated responses and am still waiting for a human operator to contact me.

J'ai eu des difficultés à progresser au niveau A2 en italien avec l'application Babbel. Cependant, j'ai découvert une alternative qui m'a facilité l'apprentissage de la langue : une autre application dont je suis très satisfait.

Je pense que pour les personnes qui rencontrent des difficultés avec Babbel, cette nouvelle application peut apporter un véritable avantage dans l'apprentissage d'une langue étrangère. Personnellement, j'ai constaté une amélioration significative de mes compétences linguistiques depuis que j'utilise cette nouvelle application. Je recommande donc vivement cette alternative à tous ceux qui cherchent une méthode efficace pour apprendre une langue étrangère.

Memrise is good for what it does, which is a flashcard application. I heard great reviews about anki but the learning curve is steep. I was using the free version earlier and upgraded to paid version last black friday and the user experience is way better. I am still working through the french lesson, and compared to other apps, it is not that useful, well, better than nothing. Its real strength is really as flashcard app, where you plug in the cards that you want to study.

Amazing Learning Platform
Used it for 6 years and have learned 3 languages!

Thank you Memrise!

Es macht sehr viel Spaß, mit dieser App Spanisch zu lernen.

Memrise is an excellent tool for memorizing specific words and phrases, unlike any other app, where vocabulary constantly slips out of your mind. It has a superior authenticity compared to other programs, especially Duolingo: Memrise's courses have absolutely zero nonsense content, and most vocabulary is followed by a video of real natives saying it, leading to correct pronunciation. Plus, if you discover a gap in one of its official courses, you can usually find a user-created course that fills in that gap. In addition to courses, Memrise makes language learning even more enjoyable by enabling users to watch further authentic videos (though some require a subscription) and testing writing skills with a robot. So the app is useful, enjoyable and doesn't bombard you with email notifications every day, like "Do a lesson today!!" or something like that. (The ads are also not that annoying, IMOH, which goes against Duolingo (and the fact about email notifications)

The only issues:

1. Video & Listening exercises sometimes malfunction: clicking on the video / speaker button doesn't work

2. The Difficult Words can be quite annoying for non-subscribers only. If you accidentally got a word wrong due to a misclick in Speed review, it's automatically marked as Difficult (sometimes it marks it as difficult when you get it right!), but you have to rummage through hundreds or thousands of words to find the one word, and then keep on doing reviews for that Level in order to reach that word and undo the Difficult words. Just curious, because if Difficult Words are a Pro feature then why give the frustrating "half" to non -Pro users.

3. Leads to the final issue: non-Pro subscribers are given the buttons for Pro features, e.g. Difficult words, Learn with Locals. It can be somewhat irritating to have obstacles to your learning path.

I am in the UK and have received an email from Memrise with the subject Line "Happy 11.11". In the the UK 11th November is our Remembrance Day for those who gave their lives for our today, therefore, a day of solemn reflection. Would you send out "Happy 09.11" emails to customers in the States? I thought not. Talk about tone deaf.

Didn't really manage to learn that much after a year of usage. It's decent to learn entry level language skills, but if you want some advanced skills you have to do something more.

Without any prior notification memrise took $100 out of my PayPal account as part of one of those very sneaky methods this company use to fleece people of their money. Surely there should be some warning that the payment is upcoming and more importantly when signing up for this app it should be clearly stated that this company plans to fleece your bank account every year thereafter. I haven't used the app since the first few months and they know that's the case with many people and prey on customers. Very unethical behaviour memrise

Several times in the past week, Memrise has used slang american terms i do not know and local expressions which my partner ( native speaker with a doctorate in Law from Beijing) cannot understand.
several expressions used were sarcastic and thus could lead to offense. Others were coarse expressions a learner should avoid.