Men's Wearhouse レビュー 

318
•
TrustScore 5段階評価の3

2.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Placed two separate orders online, both of which got cancelled after a week of sitting and waiting. When I called I was told that I should have called them first to check if the item was in stock, eve... もっと見る

5つ星のうち1の評価

Never greeted me and my wife when we walked in. They never helped us or asked did we need help. I found my own outfit, then stood at the checkout counter for 15 min before being helped. There was 3 e... もっと見る

企業が回答しました

5つ星のうち5の評価

Five stars for Kenny at Store 3106! I can't say enough good things about Kenny, the store manager. We returned our entire bridal party's tuxedos here after traveling to Georgia for the wedding,... もっと見る

企業が回答しました

5つ星のうち5の評価

The customer service from Miranda Dudley at the store at River Crossing. Professional is understatement. Miranda makes you feel like your part of the family. She knows suits like the back of her hand... もっと見る

企業が回答しました

企業情報

  1. 紳士衣料店

当該企業による記述

Men's Wearhouse offers men's suits, dress shirts, ties, dress shoes, tuxedos, tuxedo rental, accessories and more! Check out our online wardrobe consultant, store locator, tie tying tutorial, extensive fashion and lifestyle advice, tuxedo rental services, corporate sales, and customized logo apparel.


連絡先

2.9

まあまあ

TrustScore 5段階評価の3

318件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 12%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.9

すべてのレビュー

(318)

過去12か月のレビュー数: 135件

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5つ星のうち1の評価

This is gonna be a short one

This is gonna be a short one . I walk in and was met by great service . Picked a suit from the rack a pair of shoes and a white button-down shirt. I was told to make it fit to my exact size. It would take about a week. as I was fitting the jacket and pants, I looked at the label. some made up name that I never heard of also made an Indonesia 65% polyester and 35%. I believe ryon . If you know your garments, these are one of the cheapest material on the market actually plastic. But that’s not a problem for a guy on a budget. The problem comes in when you go to the counter to check out and they tell you the bill $700 so you want me to pay $700 for plastic recycled at that. This is what these big companies are doing to people go to your local Taylor tuxedo shop and you’re gonna get better quality. I could imagine if I would’ve picked a wool suit they probably would’ve told me 1500 bucks. So I told him I refuse to pay 700 for plastic and I walked out the store. I started doing some research online so I ordered the same identical suit on Amazon not for Men’s Wearhouse and can you believe they were the identical suit , I paid $45? Also, they were charging me 140 for the shoes which I knew they were low quality. I found the identical shoes on Amazon for 40 bucks. The white button-down shirt they wanted charge me $70. I found it on Amazon for 15 bucks and in fact the one on Amazon was better quality as far as texture feel and look. Pay attention to what you’re paying for a lot of these big companies are selling you overpriced junk

2026年9月5日
自発的なレビュー
5つ星のうち1の評価

Run don’t walk away from Men’s Warehose!

For starters Men’s Warehouse duplicated my son’s ID number to enable his groomsmen to order their tux’s. Completely different names under his ID resulting in the entire wedding party being inconvenienced for well over 2 hours on each of their visits. My husbands tux was poorly pressed (double uneven creases in pants and wrinkled jacket) despite the fact that the salesperson said it was perfect. I had to go all the way back to the store to have them repress it properly. Took three times for them to do a passable job. My son, who went to the Manhattan store on 50th street was told that they didn’t have a shirt that would fit him he would need to purchase one! He was fitted for the apparel so this was like ludicrous. Every groomsmen had an issue. I will never again use this business and would advise everyone to go elsewhere. There is no excuse for the complete incompetence. Surprised they’re still in business. Run don’t walk away from Men’s Warehouse for you next formal affair!!!! Zero stars are not an option.

2026年9月3日
自発的なレビュー
5つ星のうち5の評価

Manager at 360 Austin Location

I don't remember her name, but she is the manager at the location on 360 in Austin. She was very knowledgeable and patient and meticulous helping me with my wedding suit and one for my best man who lives in another state. She made sure I understood all the options I had, and I feel like the alterations she helped with could have easily been overlooked. She is very detail oriented and also efficient and friendly and funny. I see why she is the manager.

2026年9月1日
自発的なレビュー
5つ星のうち1の評価

The Pleasanton Men’s Wearhouse was…

The Pleasanton Men’s Wearhouse was horrible!! They don’t have enough staff and the weight times were long. Multiple people were leaving or left without help. The staff was unapologetic for the wait time and they didn’t care.

2026年8月30日
自発的なレビュー
5つ星のうち1の評価

Two separate online orders from Mens…

Two separate online orders from Mens Wearhouse and they screwed up both. It allows orders to be made then a day or two later they cancel the order saying it is out of stock. Also, bought a suit and when the jacket and pants finally arrived, the pants did not match, not even close, and they looked used. No more Mens Wearhouse.

2026年8月27日
自発的なレビュー
5つ星のうち1の評価

Men's Wearhouse is a scam

Men's Wearhouse is a scam. The website offered a 30% off site. Bought it in the store, hours later called the store to see if they would honor it and said no I had to buy it on line. Feel like a complete sucker. I'll never go back.

2026年8月26日
自発的なレビュー
5つ星のうち5の評価

I was in the Tyrone Square (FL)…

I was in the Tyrone Square (FL) location 08/22/2026 just roaming and was greeted by one of THE BEST associates EVER! Justin was not only personable, he was engaging, helpful and made our experience about us...not just a sale. Kudos to having an employee that LUVS what they do...it makes a HUGE difference.

2026年8月22日
自発的なレビュー
5つ星のうち2の評価

I've purchased pants and shirts quite…

I've purchased pants and shirts quite often. I've never been charged an alteration fee for hemming pants, whether they were in stock or ordered online. Today I was told the policy had changed and there is a $20.00 charge per pair reguardless of how they were purchased. So, I had $40.00 dollars added to the price for 2 pair of pants. They never have may correct length so I won't be using them anymore.

2026年8月18日
自発的なレビュー
5つ星のうち1の評価

Worst experience with a business in my entire life

Throughout my entire life I have never had a worse experience with any retail store. I am getting married this weekend and am not going to have my expensive custom suit in time, despite ordering it 2 months in advance, because of several mistakes made by multiple employees of this location. I was mis-sized, orders were not placed despite reassuring me that they were, timelines were missed which I was told over and over again were "guaranteed", and the store neglected to follow up on the orders when they were delayed past the expected date.

This is not an isolated incident. We have 9 people in our wedding party wearing suits. Every single one of them, across 5 Men's Wearhouse locations, 3 different states, and 10+ employees, has had issue after issue, including but not limited to:
- 3+ hour wait times despite the store not being busy due to assisting customers which came in later ("coincidentally" only affecting people of color in our party)
- Employees outright lying about available stock
- Wrong items being entered into the system after spending time carefully picking them out one-on-one with the employee who entered them in
- Insisting that the wedding party group doesn't exist in their system at all, then magically finding it after hours of pushback
- Selling items in the wrong color, omitting them, or even selling a difference item entirely, despite specific item codes being in the wedding party group
- Employees actually CHANGING the items in the group after half of the party bought theirs, for no reason and without telling anyone

To reiterate, THIS WAS NOT AN ISOLATED INCIDENT. This was numerous employees at several locations, and across everyone in the wedding party visiting multiple times, there was some kind of major issue nearly every single time someone went in. There is no possible way that every one of those employees was incompetent or careless; there's no-one to complain to because there's no individual at fault here. This is a systemic issue, and I'm inclined to say that Men's Wearhouse as a whole is straight up unreliable at best, especially for time-sensitive events like weddings.

As of right now, I don't have a suit for my wedding which is in 5 days from today. I wish I could say something like "I'll consider changing my review if they can make this right" to hopefully grease the wheels a bit, but truthfully I don't think I actually would. The reality is that regardless of what happens now, Men's Wearhouse has permanently lost 10 people as customers, and that's what we're telling others almost every time the wedding comes up in a conversation.

2026年8月10日
自発的なレビュー
5つ星のうち1の評価

If I could give Men's Warehouse…

If I could give Men's Warehouse Kennesaw a negative 500 reviews I would. Their salesman "Doc", a New Yawk used car salesman with a tape measure and his co conspiring tailor repeatedly lied to me, after I explained that I needed a suit for my mom's memorial service. They overcharged me for alterations that weren't done, and played the old bait and switch game, with the suit and prices. I literally ran away from them, and bought the same Joseph Abboud suit at K & G, across the street, for $150 less with same day tailoring and excellent service. If you value your time, sanity and money, you'll avoid MW Kennesaw and "Doc"!

2026年7月22日
自発的なレビュー
5つ星のうち1の評価

Worst and most unprofessional retail…

Worst and most unprofessional retail experience ever for my son's first prom tuxedo rental! The place was run by young kids who lacked retail, sales, and customer service experience. The manager at the time our appt. who received us 20 min. after our scheduled time, spoke negatively about customers. The person helping us failed to guide us in the available selection choices. Upon pickup and final try on, the area was overrun by waiting customers and understaffed. Most of the son's rental pieces were mis-sized: too big or too small. The manager told us we had limited options to reselect from, and we waited close to 45 min. for his pants to be hemmed the length that they were supposed to be from his fitting. I wound up sewing his vest and shirt to fit the way it should have so he looked his best. What an ABSOLUTE disgrace of a business and experience. I had all to keep my mouth closed after seeing customers coming in for their rentals and get frustrated as well or turned away. My biggest regret was not giving my business to a proper tuxedo rental shop, as I should have. Contrary to The Men's Wearhouse tagline: "You're going to like the way you look, I guarantee it", I was VERY disappointed and did NOT LIKE the way he looked.

2026年6月6日
自発的なレビュー
5つ星のうち1の評価

Bought a tux and shoes

Bought a tux and shoes. They shorten the cuff end off the sleeve instead of at the shoulders and removed the split cuff changing the look and fit. They couldn't get the length of pants correct either. This was after one month of alterations. Never have I experienced such poor tailoring yet I have bought 4 suits from them. Fortunately the event is still a month away so I can get refitted elsewhere.

2026年7月1日
自発的なレビュー

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