Men's Wearhouse レビュー 

319
•
TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Placed two separate orders online, both of which got cancelled after a week of sitting and waiting. When I called I was told that I should have called them first to check if the item was in stock, eve... もっと見る

企業が回答しました

5つ星のうち1の評価

Never greeted me and my wife when we walked in. They never helped us or asked did we need help. I found my own outfit, then stood at the checkout counter for 15 min before being helped. There was 3 e... もっと見る

企業が回答しました

5つ星のうち5の評価

Five stars for Kenny at Store 3106! I can't say enough good things about Kenny, the store manager. We returned our entire bridal party's tuxedos here after traveling to Georgia for the wedding,... もっと見る

企業が回答しました

5つ星のうち5の評価

The customer service from Miranda Dudley at the store at River Crossing. Professional is understatement. Miranda makes you feel like your part of the family. She knows suits like the back of her hand... もっと見る

企業が回答しました

企業情報

  1. 紳士衣料店

当該企業による記述

Men's Wearhouse offers men's suits, dress shirts, ties, dress shoes, tuxedos, tuxedo rental, accessories and more! Check out our online wardrobe consultant, store locator, tie tying tutorial, extensive fashion and lifestyle advice, tuxedo rental services, corporate sales, and customized logo apparel.


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

319件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 12%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(319)

過去12か月のレビュー数: 135件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The best customer service and the perfect fit.

We had a death in the family and I needed pants and shirt and tie fast for my husband. All of the sizes were different from jeans and I had no idea how to buy men's clothing. Ciara helped me. She picked out the shirt and tie and pants in the correct sizing from the general jean size and shirt size that I gave her. The owner of the store confirmed that the things she gave me would be a perfect fit. My husband didn't try them on. We left for our trip and hoped for the best. It was exactly as they said; the length was perfect, the waist was perfect, and the shirt didn't flop wings when it came untucked a little. He was the best dressed man at the funeral. I will be doing all my shopping there and I will ask for Ciara to personally help me. The best experience I have ever had. Thank you guys so much for all your help. oh btw, this was the store in Grand Junction, CO.

2026年7月15日
自発的なレビュー
5つ星のうち1の評価

This place draws more income from…

This place draws more income from rentals rather than sales. If you want to purchase a suit, jacket, pants, or other items, be prepared to be brushed off while they attend to the rentals. Go somewhere else to buy a suit. To put it bluntly, this company sucks.

2026年1月10日
自発的なレビュー
5つ星のうち5の評価

Great On-line Customer Service

I have several pair of a specific Men's Wearhouse pant and found that one color I wanted was on sale. It reported that a pair in my size was available. I ordered it, and the sale was confirmed. After a week, I had not received confirmation that it had shipped. Upon follow up, I found that the order had been canceled because the size was not available. This was disappointing as I wanted this color, it was on sale, and the sale was confirmed. I sent a note expresssing my dissatisfaction expecting no reply. To my pleasant surprise, I received an email of apology and an offer to buy another pair at the sale price. I did so, and I received the pants promptly. So happy with the pants and so impressed by the prompt and professional customer service. GREAT!

2026年7月6日
自発的なレビュー
5つ星のうち5の評価

Jaylyn was awesome

Jaylyn was awesome, answered all questions or found the answers to any questions he didn’t know and was super patient with our son.

2026年7月18日
自発的なレビュー
5つ星のうち5の評価

Just had Men's Wearhouse outfit our…

Just had Men's Wearhouse outfit our wedding and we couldn't be happier with the ease, professionalism, as well as the price. We had wedding party members in multiple states and it helped so much having MW locations close to everyone.

2026年7月11日
自発的なレビュー
5つ星のうち5の評価

I had a great experience with Hannah…

I had a great experience with Hannah today while shopping for a suit for my son. She was super friendly, easy to work with, and made everything simple. She answered all our questions and found me an amazing deal. I really appreciate her great service. I definitely recommend Men’s Warehouse when purchasing your next suit.

2026年7月16日
自発的なレビュー
5つ星のうち1の評価

Horrible product

Horrible product
$600 suit you where it only one time and through it after ..horrible customer service.. do yourself a favor DO NOT BUY FROM THEM ANY SUIT EVER EVER EVER

2026年6月15日
自発的なレビュー
5つ星のうち1の評価

False Advertising on Web vs Instore

I was VERY dissapointed that the 30% off belts and dress shirts appears to be an online only promotion? I spent 137.78 for a single shirt and a belt? Don't get me wrong, I love them both, but I will never step foot back into a Men's Wearhouse with this false advertising. The person checking me out looked at me like I was confused, so I checked again when I got home, but I was correct - there is nothing that says online only.

I spent over a 1000 dollars there in the past 12 months, but if I do not receive a response to this complaint I will never step foot in there again.

2026年7月8日
自発的なレビュー
5つ星のうち1の評価

Fraudulent Business Practices Aliana TX location

Drove thirty minutes to Aliana location #1108 to get measured for a suit. They took my measurements and ordered the suit and shipped to my house. Upon receipt, they measured wrong and pants were too long. Contacted store and now they want another $25-$30 to fix their mistake. Contacted their headquarters and they told me oh well, that was up to the individual locations. Do NOT do business with these crooked people.

2026年7月3日
自発的なレビュー
5つ星のうち1の評価

Guard your wallet against marsmen!

After taking weeks and weeks of Mars men and working out, I was completely disgusted. I felt nothing different. I felt nothing at all.I see no results. I would never buy this product again period it is trash with a nice packaging.
I complained to the company about what trash it was. That should have been enough, but instead they build me again for a $163, and sent it to an address. I do not even live at anymore.
Buyer beware of these gimmicks.
Respectfully
Don Savage

2026年3月21日
自発的なレビュー
5つ星のうち1の評価

Horrible Experience with an associate

My fiancé had an appointment tonight with 5 of his groomsmen to be fitted for their suits. The associate, Ashley, was very rude to him. He simply explained the order number and what the associate Austin, had told us days prior when we made our profile and picked out the suits which was all of the groomsman need to get fitted first and pay for their rentals first in order to receive his promotion of his suit for free. Sue said she’s never heard of such a thing and when he explained let me call my sister who was here as well and can verify, she snapped stating “well your sister doesn’t work here” which is very unnecessary and rude. Even at the end of the appointment when he purchased additional items separate, he apologized in case he came off rude, and she cut him off and stated “I don’t want to get into it” and cut him off. I worked in retail for 15 years and this is not how you treat customers especially when you just made $1,000 from these 5 groomsmen. It was a completely disappointing experience and it sounds like Ashley should get a job out of customer service. Every other associate was very helpful and polite.

2026年6月23日
自発的なレビュー
5つ星のうち1の評価

Horrible Experience

My experience with Men's Wearhouse was horrible. When i picked up, my pants were too big, which is not that big of deal. they ordered new pants, which were delivered to the wrong store. when i eventually got new pants, they were too short, and had to ship me to another store to get them tailored. horrible experience and i would not recommend them.

2026年6月20日
自発的なレビュー
5つ星のうち5の評価

As soon as I entered!

As soon as I entered, Chad (the Senior Customer Service Manager) greeted me, then asked me how he could help. For the next hour, Chad devoted himself to my needs, answering questions, assisting wherever I needed advice & went above & beyond in helping me. Later that day, I discovered I accidentally left my pill fob in one of the suit pants I was wearing. When I called the store in a panic, Chad was quick to not only find the fob, he calmly reassured me they would retain the pills for me upon my return. Chad went so far above and beyond in helping me today that he's gained a loyal customer for however long he wants me to shop there! Thank you so very much! Chief Brady

2026年6月20日
自発的なレビュー
5つ星のうち5の評価

We went to Men's Wearhouse in…

We went to Men's Wearhouse in Southland's Mall, Aurora, CO to buy clothes for my husband to wear to a wedding. We had no idea what to buy since we haven't bought a suit for him in ages. Nathan, a salesman at the store, was wonderful! He helped us with the sizing and also matching the jacket, pants, and shirt. We would have been lost without his help. Thank you, Nathan!

2026年6月19日
自発的なレビュー
5つ星のうち2の評価

My son rented his wedding tux there

My son rented his wedding tux there. The tux fit him perfectly. He looked amazing!! Mom of the groom here… went to return the tux on Tuesday after the wedding.
I had no idea that it was due back the day after the wedding. Charged $40 in late fee fees. (2 days).
I asked for the manager to see if I could be given one day grace. Truly not reasonable to have the return be the next day. Mitch never came over to talk to me. Just sent the Young sales person back to tell me NO.
I completely understand corporate policy. But, customer service from the manager (Mitch) would have been nice. The young sales person was delightful, professional, anpologetic and kind. He should be the manager! (not sure what his name was!)
Transaction 109261674029651073
6-16-26 10:11am

2026年6月16日
自発的なレビュー
5つ星のうち1の評価

I needed a suit for my daughter's…

I needed a suit for my daughter's wedding. i went in 6 days before the wedding. They fitted me for a rental suit.
When it came in, I tried on the suit and brought up that the pants were loose. The lady tightened them off on the sides. They still felt a little loose, nut it felt like they wanted to get me out as fast as possible. I did successfully walk down the aisle with my daughter. The rest of the event I had to hold my pants up. When my wife and I were leaving I had my arms full carrying things to our car and on the way to the car my pants fell down. It was very hard to enjoy our daughter's wedding.

2026年6月14日
自発的なレビュー

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