We have been using Message Direct for our business and have been so impressed with their service. The team are incredibly helpful, professional and always happy to assist whenever we need them. The s... ãã£ãšèŠã
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I have worked with Message Direct for a number of years now and they have always been incredibly helpful. Recently, I migrated to a new system and Sophie in particular was absolutely fantastic and h... ãã£ãšèŠã
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We've been using Message Direct to handle our emergency business calls outside of UK office hours since 2022. We're very happy with service levels and the speed of response. Their team are professiona... ãã£ãšèŠã
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We do not have a high volume of calls but it is important calls are answered professionally and passed on quickly. Message Direct certainly tick those boxes! From the quoting phase with Alison t... ãã£ãšèŠã
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Over the course of the last 30 years, weâve built a vibrantly successful, industry-leading business with an unwavering dedication to customer services and solutions.
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Reliable and excellent service from aâŠ
Reliable and excellent service from a friendly team

Message Direct ããã®åç
Quick responses allowing our business to develop
Response from staff is quick and efficient, allowing us to function as a business, even if we aren't always available to take the calls.
The information taken reflects what we need, and is clearly tailored to us as a business.

Message Direct ããã®åç
Good value for money service that helpsâŠ
Good value for money service that helps support our business.

Message Direct ããã®åç
The team provide an extremely efficientâŠ
The team provide an extremely efficient and organised service. The mesages passed on are clear and include the details clients provide plus those we need to deal with enquiries.

Message Direct ããã®åç
Have been using Message Direct for overâŠ
Have been using Message Direct for over a year now.
Having used a different company previously, who had extortionate rates and a terrible service, Message Direct has been a breath of fresh air. All onboarding staff, Sophie, Ellen, Jo, Claudia, were extremely helpful every step of the way. The PA's who answer the calls have clearly been trained to a high standard, as they have always attained the appropriate information before passing a call on.
If a on the market for a high quality PA service at a competitive price point, Message Direct is who you are looking for.

Message Direct ããã®åç
Reliability
A reliable service with no issues since they took over my answering service many years ago.

Message Direct ããã®åç
I Couldn't Function Without Them
I've used Message Direct for over 5 years now, they protect me from time wasters and give us a very professional image 24/7 for a fraction of the cost of employing a dedicated secretary.

Message Direct ããã®åç
Really happy with the service
Really happy with the service, polite staff passing through the calls and giving updates for customers.
Email layout makes it simple to see the important details and get the team out to react which is vital in a reactive business

Message Direct ããã®åç
Never miss a call
We really wished we had set up a call handling service from day one. When our lines are busy they pick up the calls and provide us a quick email/message ready for us to call back whoever was trying to get hold of us.
Our clients/suppliers often say how professionally our calls are handled, and have no idea that this is an outsourced service, so a win win for everyone. It feel like an extension of our own team.

Message Direct ããã®åç
GREAT RESPONSE
We always get a great response, even when getting Rota's etc over last minute.

Message Direct ããã®åç
Polite, professional service which is value for money
Our inbound calls are answered politely and professionally by the Message Direct team andcustomer service is responsive and efficient. The service represents great value for money.

Message Direct ããã®åç
This is a great service
This is a great service. Exactly what I was looking for for my small business. They deliver what they promise.

Message Direct ããã®åç
Message direct
Message direct, take the pressure off by handling all our incoming calls,

Message Direct ããã®åç
Easy set up and running
Easy to set up and easy contact with the Message Direct team who will answer any queries you have and help get you on your way. Any new instructions you have for answering your business calls can be implemented quickly and easily, such as when there are holidays, etc. Messages in are received very quickly and we haven't had any complaints from our customers or new enquiries.

Message Direct ããã®åç
We've been with Message Direct for 2âŠ
We've been with Message Direct for 2 years now, and we couldnât be more satisfied with their service! The team is professional and always handles calls promptly, providing seamless support every time. We highly recommend Message Direct.

Message Direct ããã®åç
Perfect solution for me
Perfect solution for me. Quick, easy, super helpful. Just what I needed.

Message Direct ããã®åç
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