Message Direct レビュヌ 

122
•
TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

We have been using Message Direct for our business and have been so impressed with their service. The team are incredibly helpful, professional and always happy to assist whenever we need them. The s... もっず芋る

5぀星のうち5の評䟡

I have worked with Message Direct for a number of years now and they have always been incredibly helpful. Recently, I migrated to a new system and Sophie in particular was absolutely fantastic and h... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We've been using Message Direct to handle our emergency business calls outside of UK office hours since 2022. We're very happy with service levels and the speed of response. Their team are professiona... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We do not have a high volume of calls but it is important calls are answered professionally and passed on quickly. Message Direct certainly tick those boxes! From the quoting phase with Alison t... もっず芋る

䌁業が回答したした

䌁業情報

  1. 電話代行業

圓該䌁業による蚘述

Over the course of the last 30 years, we’ve built a vibrantly successful, industry-leading business with an unwavering dedication to customer services and solutions.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

122件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.6

すべおのレビュヌ

(122)

過去12か月のレビュヌ数: 23ä»¶

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5぀星のうち5の評䟡

Good Service

Works well and easy onboarding

2025幎10月26日
Message Direct ロゎ

Message Direct からの回答

Great to hear our onboarding is easy and our system is working for you, thanks for the 5 star review!

5぀星のうち5の評䟡

Quick responses allowing our business to develop

Response from staff is quick and efficient, allowing us to function as a business, even if we aren't always available to take the calls.

The information taken reflects what we need, and is clearly tailored to us as a business.

2025幎10月8日
Message Direct ロゎ

Message Direct からの回答

Thank you so much for your kind words! We’re delighted to hear that our team is helping your business run smoothly and that the information we provide meets your needs. It’s always our goal to offer a service that feels tailored and reliable, and we’re thrilled that it’s making a difference for you.

5぀星のうち5の評䟡

The team provide an extremely efficient


The team provide an extremely efficient and organised service. The mesages passed on are clear and include the details clients provide plus those we need to deal with enquiries.

2025幎10月15日
Message Direct ロゎ

Message Direct からの回答

Thank you for your wonderful feedback! We’re so pleased to hear that our service is helping you stay organised and that the messages we pass on are clear and useful. It’s great to know we’re supporting you in handling enquiries efficiently.

5぀星のうち5の評䟡

Have been using Message Direct for over


Have been using Message Direct for over a year now.
Having used a different company previously, who had extortionate rates and a terrible service, Message Direct has been a breath of fresh air. All onboarding staff, Sophie, Ellen, Jo, Claudia, were extremely helpful every step of the way. The PA's who answer the calls have clearly been trained to a high standard, as they have always attained the appropriate information before passing a call on.

If a on the market for a high quality PA service at a competitive price point, Message Direct is who you are looking for.

2025幎10月15日
Message Direct ロゎ

Message Direct からの回答

What a brilliant review! It's great to hear Sophie, Ellen, Jo, Claudia and the team have been really helpful and our highly trained PAs are delivering your business a brilliant service. Thanks for taking the time to give us a 5* review - we look forward to working with you for many years to come!

5぀星のうち5の評䟡

Reliability

A reliable service with no issues since they took over my answering service many years ago.

2025幎10月15日
Message Direct ロゎ

Message Direct からの回答

Thanks for the 5* review Mike! It's lovely to hear our service has been flawless since working together.

5぀星のうち5の評䟡

I Couldn't Function Without Them

I've used Message Direct for over 5 years now, they protect me from time wasters and give us a very professional image 24/7 for a fraction of the cost of employing a dedicated secretary.

2025幎10月15日
Message Direct ロゎ

Message Direct からの回答

What a lovely review Raymond! Thank you for trusting us with your business for the last 5 years and we looking forward to working with you for many years to come.

5぀星のうち5の評䟡

Really happy with the service

Really happy with the service, polite staff passing through the calls and giving updates for customers.

Email layout makes it simple to see the important details and get the team out to react which is vital in a reactive business

2025幎10月14日
Message Direct ロゎ

Message Direct からの回答

Thanks for the great review Simon. Our dispatch and call handling team love working with Rentokil and help to keep your reactive service levels tip top!

5぀星のうち5の評䟡

Never miss a call

We really wished we had set up a call handling service from day one. When our lines are busy they pick up the calls and provide us a quick email/message ready for us to call back whoever was trying to get hold of us.
Our clients/suppliers often say how professionally our calls are handled, and have no idea that this is an outsourced service, so a win win for everyone. It feel like an extension of our own team.

2025幎10月7日
Message Direct ロゎ

Message Direct からの回答

We love being an extension of your team! Our call agents are highly trained and take pride in answering every call with professionalism. Thanks for the great review!

5぀星のうち5の評䟡

GREAT RESPONSE

We always get a great response, even when getting Rota's etc over last minute.

2025幎10月13日
Message Direct ロゎ

Message Direct からの回答

Our team are always on it Richard - even when its a little last minute but we are happy to help! Thanks for the great review!

5぀星のうち4の評䟡

Polite, professional service which is value for money

Our inbound calls are answered politely and professionally by the Message Direct team andcustomer service is responsive and efficient. The service represents great value for money.

2025幎10月13日
Message Direct ロゎ

Message Direct からの回答

Thanks for the lovely review Sally - it's great to hear our service is adding value to your business!

5぀星のうち5の評䟡

Message direct

Message direct, take the pressure off by handling all our incoming calls,

2025幎10月8日
Message Direct ロゎ

Message Direct からの回答

Glad to hear we can take the pressure off your team by picking up your calls, thanks for the great review!

5぀星のうち5の評䟡

Easy set up and running

Easy to set up and easy contact with the Message Direct team who will answer any queries you have and help get you on your way. Any new instructions you have for answering your business calls can be implemented quickly and easily, such as when there are holidays, etc. Messages in are received very quickly and we haven't had any complaints from our customers or new enquiries.

2025幎10月8日
Message Direct ロゎ

Message Direct からの回答

Thanks for the lovely review Kirsty! We are pleased to hear you found it easy to set up and that we are helping you deliver much better customer service.

5぀星のうち5の評䟡

We've been with Message Direct for 2


We've been with Message Direct for 2 years now, and we couldn’t be more satisfied with their service! The team is professional and always handles calls promptly, providing seamless support every time. We highly recommend Message Direct.

2025幎10月7日
Message Direct ロゎ

Message Direct からの回答

Thanks for the brilliant review Kate! We pride ourselves in picking up the phone quickly and professionally so we're glad to hear you are very happy with our service. Looking forward to working with you for many more years to come!

5぀星のうち5の評䟡

Perfect solution for me

Perfect solution for me. Quick, easy, super helpful. Just what I needed.

2025幎10月6日
自発的なレビュヌ
Message Direct ロゎ

Message Direct からの回答

Quick and simple is how we like it here Jason! Thanks for the 5* review and thanks for trusting us to help support your business.

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