metaspins.com レビュー 

I recently had the misfortune of engaging with Metaspins Casino, and my experience was nothing short of infuriating. Let me walk you through the nightmare I encountered.

I decided to deposit $30 and explore their new game featuring streamers. Excited to try something fresh, I joined the game only to be greeted by a barrage of 20-30 error messages. To my horror, $20 vanished from my account within seconds, despite me not even touching the play button due to the incessant errors.

Naturally, I reached out to their support team, assuming they would rectify the situation promptly given the blatant technical issues. Oh, how wrong I was. The support team was not only unhelpful but shockingly obtuse. I even offered to provide video evidence of the errors, but they remained indifferent.

A week later, I received an email from the developers claiming that everything appeared normal from their end. Of course, it did! It's convenient for them to turn a blind eye when it comes to rectifying their mistakes. Despite their claims of prioritizing customer experience, their actions spoke otherwise.

Instead of acknowledging their fault and refunding my $20-$30, they insisted on me providing proof, which, as expected, they conveniently ignored. It's evident that they prioritize profit over customer satisfaction.

I refuse to believe that $20 is worth tarnishing their reputation with a one-star review, but alas, that seems to be their stance. Save yourself the headache and avoid Metaspins Casino unless you enjoy being subjected to frustration and disappointment.

Le casino en lui même est bon,mais ils ne respectent pas les conditions de leurs licence en laissant des joueurs venant de territoires restreints s'inscrire et déposer de l'argent,alors que les adresses IP venant de pays restreints devraient être bloquées. Un véritable enfer pour les joueurs addicts.
Cela montre un gros manque de sérieux du casino.

Réponse: je me permet de vous répondre,en citant moi aussi un article issu de votre opérateur de licence lui même " Under this license, apart from its own diligence and legalities, the license holder is not authorized to offer its services in the territories of Aruba, Bonaire, Curaçao, France, Netherlands, Australia, UK, Spain, Saba, Statia, St Martin, USA, or any other jurisdiction that the Central Government of Curaçao (formerly the Netherlands Antilles) deems online gambling illegal or are blacklisted". Il apparaît donc qu'il est de votre responsabilité de ne pas accepter de joueurs venant de territoires interdits. Vous êtes donc en faute et ne respectez pas les conditions de votre licence. Ils seront contacté si rien n'est fait. Vous pouvez me joindre par mail si vous souhaitez discuter de tout cela.

They said my deposit was 25cents short so they just kept my money and kicked me to the curb . And I've been depositing there for a couple years . They don't appreciate your business at all. They just keep your money
Anybody want to play a casino don't play metaspins because they will do you wrong.

They don’t let you withdraw after you deposit your money claiming that you have to wager 20x the deposited amount with the bonus which is obviously a way to lose. They don’t let you wager even at times, very filthy place. Like in all other “crypto casinos” or in other words scam centers, the roulettes they used are provided by the scammiest companies ever. Would honestly give zero stars, nothing akin to real-life playing or anything akin to a decent website, consist lagging, retarted employees, and setup.

Metaspins allows you to login and allows you to make deposits but they either never show after they are complete or don’t allot you to take o it winning's. I tested recently with multiple deposits that were legit. Not a lot of money but enough that it met their limits and twice they never show all though they can be tracked as making it to the proper wallet address as provided by metaspins. Also yes it was made to the correct type as in Ether to Ether. Anyways I have used in the past with my same account and worked but no longer works and no message or anything like that. No multiple accounts warning or anything. Just the money never shows up in my wallet. 🤷🏻‍♂️ anyways I think some people at first have good experiences to “bait” them and then they use multiple ways of “switching” so there are issues. It ok I prefer real casinos and enjoy gambling a lot. I just wanted to enjoy it online for fun sometimes. But no biggie, live and learn. Don’t trust these types of sites. Until the day it is more common and accepted globally it’s just not worth risking your money with sites like these.

Very good, fast withdrawals, miles ahead of a lot of other online crypto casinos

It’s def a scam I deposited usdt then I tried to cash out nope can’t send anything back lol . Do not send anything to these guys you won’t see it again.

Always great bonuses and quick responses from their support team!

Meiner Meinung die Beste Seite. Schnelle Auszahlungen. Gute Boni

Great casino. Very good selection of games. Easy platform to use and payouts are paid quickly. There is no doubt that this is the best crypto casino to play at.. the VIP team is great at providing a great experience for the high rollers and my VIP host Michael is the best and always takes care of me with whatever I need!

Account disabled
Account disabled.

I am writing to file a formal complaint against Metaspins, an online casino where I recently experienced significant gambling losses. My concerns are rooted in what I believe to be illegal practices that facilitate gambling for Dutch citizens without proper Know Your Customer (KYC) procedures.

Upon realizing the potential illegality of the operations, I promptly contacted Metaspins and requested a refund for my losses. As part of my complaint, I highlighted the absence of KYC procedures, which I believe allows Dutch citizens to gamble on the platform in violation of relevant laws.

To my dismay, instead of addressing my concerns, Metaspins took immediate action by disabling my account without providing any response or resolution to my refund request. Subsequent attempts to establish communication with the casino have proven futile, leaving me with unresolved issues and a lack of transparency regarding the status of my complaint.

Given these circumstances, I find it necessary to escalate this matter further. If Metaspins fails to provide a satisfactory response within a reasonable timeframe, I intend to file a formal complaint with the Dutch Gambling Authority and the Curacao eGaming Licensing Authority, under whose jurisdiction Metaspins operates.

Furthermore, if these regulatory bodies are unable to resolve the matter or provide appropriate sanctions, I will seek legal representation from a Dutch law firm specializing in cases related to returning gambling losses on illegal gambling websites.

I believe in the importance of fair and legal practices within the online gambling industry, and I trust that the relevant authorities will investigate this matter thoroughly to ensure compliance with applicable laws and regulations.

I kindly request that you treat this complaint with the urgency and seriousness it deserves. I am prepared to provide any additional information or documentation required to facilitate a swift and fair resolution to this matter.

Thank you for your attention to this issue.

This online casino is one of the best I've seen with many interesting games to choose from. Besides, these guys pay winnings quickly and you can buy cryptocurrency right on their site, which is very convenient. Playing here is a fantastic experience, and I highly recommend giving it a shot.

Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bonuses!!!! No issues from me. They give free spins all the time and have some of the best rewards around!

At first, I had a good impression of this casino, as it is very fun to play here and there are a lot of interesting things. However, to my regret, I started having various problems - sometimes the game would not load or my deposit would not be credited immediately, and I had to write to the support team with a request to help me solve all these problems. The good thing is that the guys always answered me quickly, which is of course a big plus. Overall the casino is good, maybe I was just unlucky.

Didn’t realise I had 2 accounts I must of signed up what the first opened but yet the let me put 7/8 deposits in then soon as I made a withdrawal they closed my account and refuse to give a refund or pay my winnings out. Be very careful with your crypto on this site SCAM!!!

Do not use this Casino they steal your money, and don’t give it back.

Customer service terrible.

Update 54 day’s recovered my money, only after chasing them several dozen times.

My partnersaccount was closed because she use common phone for making an account ..
After winning she was not allowed withdrawal and was blocked out from the websiteandchat ..
Nobody answered anything and i dont recommend anyone to use this site because if you will win they will wipe your account and chats ..

I will take legal action against them with as much as i can and want newzealand giverment to ban this fraudlent website.

I provided all KYC documents which were requested , the same documents are verified and accepted in Major Crypto Currency Casinos, I am Lvl 4 fully verified in almost all casinos. To my surprise , my kyc was rejected without no valid explanation and my account was disabled and deleted. This surely is a bad move.

Hands down one of the best casinos I’ve ever been a part of! My very first day on the site I won $1000 and ever since then I’ve been hooked and loyal to meta spins! I highly recommend them to all crypto gamers out there!

I'll give meta a 5 because deposits go right in and withdrawals get sent quick. The RTP can sometimes be sus at times, but I got my biggest wins here. They also have a great rakeback/rewards system. Compared to other online casinos, they are top tier.