MiamiMD レビュー 

MiamiMD からの回答

2026年8月14日

Hi Frances,

Thank you for taking the time to share your honest feedback.

We're very sorry to hear that you didn't see any improvement after using the product faithfully morning and night and finishing the entire jar. We understand how disappointing it is to invest your time and money in a product and not experience the results you were hoping for.

We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.

We value your feedback and will continue working to improve our products and customer experience.

MiamiMD からの回答

2026年8月14日

Hi Christine,

Thank you for taking the time to explain what happened. We sincerely apologize for the frustration and confusion this situation has caused.

We understand that you intended to purchase only the Age-Defying Lift & Firm Cream and believe you received two jars, while our previous information indicated a different quantity. We certainly want to make sure we have your order details correct and that you are not being charged for products you did not intend to purchase.

We also understand your concerns regarding recurring shipments and pricing. We’d be happy to review your order and account history carefully to clarify exactly what was ordered, what was shipped, and what charges were applied. Please reach out to our support team at support@miamimd.co.

We’re glad to hear that you’re enjoying the product itself, and we truly hope we can resolve the ordering concerns to your satisfaction.

MiamiMD からの回答

2026年8月14日

Hi Shirley,

Thank you so much for sharing your experience and for your patience throughout the delivery process.

We sincerely apologize for the incorrect address on your order, but we're glad our team kept in touch with you and provided regular updates until the package was successfully returned.

We truly appreciate your kind words about our follow-up and communication. Your understanding means a lot to us, and we're grateful for the opportunity to assist you!

MiamiMD からの回答

2026年8月14日

Hi Sandra,

Thank you so much for your wonderful feedback!

We're so happy to hear that you've found our Customer Service team to be available, helpful, and ready to assist whenever you need us.

Your kind words truly mean a lot to our team!

MiamiMD からの回答

2026年8月14日

Hi Kaye,

Thank you for taking the time to share your detailed and honest feedback.

We're sorry to hear that the Age-Defying Lift & Firm Cream did not meet your expectations and that you didn't notice visible results after a month of use. We also understand your concerns regarding the product's texture and the information presented in our marketing.

Everyone's skin can respond differently, and we understand how frustrating that can be. We'd love the opportunity to make this right and better understand your experience. Please feel free to message us directly or email our support team at support@miamimd.co, and we’ll do our best to help.

Thank you again for taking the time to let us know about your experience.

MiamiMD からの回答

2026年8月13日

Hi Jo,

Thank you so much for your wonderful feedback!

We're delighted to hear that our Customer Service team was able to assist you when you had trouble with the website and help get your order through successfully.

We know you're excited to receive your order, and thank you for taking the time to share your experience!

MiamiMD からの回答

2026年8月13日

Hi Jacqueline,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're loving the Advanced Crepe Fix and that you've had such a positive experience with our customer service.

Your kind words mean so much to our entire team! We truly appreciate your feedback!

MiamiMD からの回答

2026年8月13日

Hi Marie,

Thank you so much for your kind feedback!

We're delighted to hear that your items arrived quickly and that you chose to give them as a gift to your daughter.

We hope she loves them! We truly appreciate your feedback.

MiamiMD からの回答

2026年8月13日

Hi Claudia,

Thank you so much for your wonderful feedback!

We're glad to hear that you've had such a positive experience with our customer support. Being attentive and responsive to our customers' concerns, questions, and feedback is very important to us, so your kind words mean a great deal to our team.

We truly appreciate your feedback, and we're always happy to be here whenever you need us!

MiamiMD からの回答

2026年8月13日 に更新

Hi Anita,

Thank you so much for your feedback!

We're glad to hear that you found the ordering process simple and that our team was able to promptly answer your usage question after your order arrived.

Providing helpful and responsive customer service is very important to us, and we truly appreciate you taking the time to share your experience!

MiamiMD からの回答

2026年8月13日

Hi Bj,

Thank you so much for your wonderful 5-star review!

We're happy to hear that you've had such a great experience with us and that you feel our company lives up to what we promise.

Your trust and recommendation truly mean a lot to us. We sincerely appreciate your feedback!

MiamiMD からの回答

2026年8月13日

Hi Rebecca,

Thank you so much for your feedback!

We're delighted to hear that you found the ordering process easy and had a great experience with our customer service.

Providing a smooth and helpful experience is always our goal. We truly appreciate you for taking the time to share your experience!

MiamiMD からの回答

2026年8月13日

Hi Liza,

Thank you so much for sharing your feedback!

We're glad to hear that you've had such a wonderful experience with our customer service. We completely understand that it's still too early to tell how the products will work for you, and we appreciate you giving them a try.

We hope you continue to enjoy using the products and begin to see the results you're looking for with consistent use. Thank you for your review!

MiamiMD からの回答

2026年8月13日

Hi Pauline,

Thank you for sharing your honest feedback.

We're glad to hear that our Customer Service team responded quickly, but we're sorry that you haven't seen the improvements you were hoping for from our products. Everyone's skin can respond differently, and we understand how frustrating that can be.

We'd love the opportunity to better understand your experience. Please feel free to message us directly or email our support team at support@miamimd.co, and we’ll do our best to help.

We truly value your feedback.

MiamiMD からの回答

2026年8月13日

Hi Susan,

Thank you for sharing your feedback!

We're excited to hear that you're ready to begin your journey toward addressing your dark spots. We hope you enjoy using the Dark Spot Corrector and begin to notice the improvements you're looking for with consistent use.

We truly appreciate you choosing us and look forward to hearing about your results!

MiamiMD からの回答

2026年8月12日

Hi,

Thank you so much for sharing your experience!

We're delighted to hear that you're enjoying the cream so far and that your skin already feels silky and smooth after your first use.

We hope you continue to love how it feels as you incorporate it into your routine. We look forward to hearing more about your experience!

MiamiMD からの回答

2026年8月12日

Hi,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're seeing visible improvements in your skin and that you consider our product such a great find. It's wonderful to know that you're enjoying the results and plan to continue using it!

We truly appreciate your feedback and are so happy to have you as part of the MiamiMD family!

MiamiMD からの回答

2026年8月12日

Hi Theresa,

Thank you for taking the time to share such detailed feedback.

We're very sorry to hear that the product didn't deliver the results you were hoping for and, more importantly, that you experienced frustration with the return and refund process.

We also apologize for the inconvenience surrounding the returned packages and the additional effort you had to make to follow up on your refund.

Your feedback regarding both the products and our customer service is valuable and will be shared with the appropriate team. Thank you for sharing your experience!

MiamiMD からの回答

2026年8月12日

Hi Jacqui,

Thank you so much for your kind feedback!

We're delighted to hear that you value our availability and service. Being there for our customers and providing helpful support whenever possible is very important to us.

We truly appreciate your feedback and for taking the time to share your experience!

MiamiMD からの回答

2026年8月12日

Hi Joy,

Thank you so much for sharing your experience!

We're glad to hear that our team was able to respond kindly and assist you with your return when you realized the purchase wasn't affordable for you at the time.

We truly appreciate you taking the time to share your experience. We hope to have the opportunity to serve you again when the time is right!