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Mighty Campers - Perth レビュー 

70
TrustScore 5段階評価の3.5

3.5

2 Redcliffe Road, 6104 Redcliffe, Western Australia, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

Overall we had a great experience renting our first campervan with this company. Although the service centre was very busy, the staff were efficient, patient, knowledgeable and friendly. We did have... もっと見る

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5つ星のうち3の評価

Took over an hour to pick up, it was damaged and dirty and unable to use the bed in the sitting area as it had collapsed. Fridge was broken and door would open when driving. We didn't get everything w... もっと見る

5つ星のうち4の評価

Our road trip was great, the mechanic part of our campervan worked perfect during over than 7.000 km However the equipment it’s a little bit poor, even with the platinium option; 2 plates, 2 forks, 2... もっと見る

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5つ星のうち5の評価

The product that I chose came with the Platinum Pack which makes everything so much easier. It came with all the amenities and covered insurance so that you could drive with ease. I did have a... もっと見る

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企業情報

  1. RV車レンタル代理店

当該企業による記述

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


連絡先

  • 2 Redcliffe Road, 6104, Redcliffe, Western Australia, オーストラリア

  • 1800 821 824

3.5

まあまあ

TrustScore 5段階評価の3.5

70件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.5

すべてのレビュー

(70)

過去12か月のレビュー数: 425

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5つ星のうち2の評価

I would NOT do it again

I would NOT do it again.
On pick up of the van it was really dirty and smelly .
I can deal with used, as it is a rental, but not this dirty. All dishes grimy, towels smelling like old oil and someone's socks under the seat.
With broken fridge latch and bars, scattering our food everywhere.
Didn't get broom, fan or wineglasses, as listed in equipment ,only on request provided
Waited multiple hours at pick up for our dirty van.
Broke down on the first day and had very unresponsive and difficult communication with thl over multiple days.
Dealing with them felt unprofessional, but the dirtiness was already a deal breaker
Paid extra money for the cleaning pack and was dirtier at pick off then when I dropped it off.
Would not recommend for a friend.

2026年3月22日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We appreciate you taking the time to share your experience. We're sorry to hear about the van's condition, missing equipment, and breakdown issues. We'll address the cleanliness and communication problems you encountered to improve our service. Your feedback is valuable.

5つ星のうち3の評価

Not very clean and it leaked really bad

The motor home was missing a plug so we couldn’t wash up, it was pretty dirty, as in I had to scrub the benches, cupboards and bathroom and when it rained the roof leaked over the bed and down the wall all over the bed. The bed was soaked.

2026年3月28日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thank you for your honest feedback. We’re sorry to hear that the cleanliness of your camper didn’t meet expectations. That’s something we take seriously, and we’re always working to ensure every guest arrives to a clean and comfortable space.
Your comments help us identify where we can do better, and we appreciate you taking the time to share your experience.

5つ星のうち1の評価

Bad customer service

When we picked up the van we were told that between 9-11am is busy. We arrived at 10:42. We did not get our van until 13:47?
When we got the van it was filthy. It had not been cleaned. The camp chairs were broken, we only ended up with 2. Rita served us on pick up and did everything she could. Your company cost us a half a day travel and the result was we didnt finish the intended journey.
Your service is ridiculously lousy and I would avoid using any part of the THL group in future. We didnt get a mighty as per we recieved a maui.

2026年3月28日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We appreciate you taking the time to share your experience. We're very sorry to hear about the long wait time, the condition of the van, and the issues with the camp chairs. This falls short of our standards. We'll address your concerns to improve our service and vehicle preparation. The points you raised are important to us.

5つ星のうち5の評価

Have just enjoyed a trip to the North…

Have just enjoyed a trip to the North West, specifically Coral Bay, before being chased off by Tropical Cyclone Narelle. Despite this small set back, the 6 berth camper performed admirably. I was expecting an older camper at pick up - what we got was a near new 'Maui' (@mauimotorhomes) Mercedes (with just 22k on the clock). A pleasant surprise was the 'Crosswind Assist', which definitely got a workout. My family of four was very comfortable. All included equipment worked well. This was my 2nd time hiring from Mighty - and will happily use their services again.

2026年3月12日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thanks again for your review Justin! It's great to hear you had an amazing trip (Tropical Cyclone aside).

5つ星のうち5の評価

Excellent vehicle

Excellent vehicle, onboarding and timely check in and check out

2026年2月14日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thanks for your review. We are so happy to hear everything went well and you enjoyed your holiday.

5つ星のうち1の評価

The caravan was not clean and check…

The caravan was not clean and check equipments properly before handover to customer, cause danger to driver.
I was very disappointed with the service.

2026年3月16日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We regret that the caravan's cleanliness and equipment caused you concern and a disappointing experience. We appreciate you bringing this to our attention, and we will investigate these issues.

5つ星のうち1の評価

Gave us a different vehicle which had…

Gave us a different vehicle which had so many problems broken chairs no inside table grey water tank full on pickup dirty cooker engine had a massive all leak we had to fix on our journey windows dirty could go on and on staff did not have any interest on return just wanted to get you out

2026年3月18日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We appreciate you bringing these issues to our attention. We're sorry the vehicle provided had numerous problems. We'll investigate these concerns to improve our vehicle preparation process.

5つ星のうち5の評価

March 2026

March 2026. I'm happy with the rental and the deal I got from the company. The 6 berth was perfect for our family.
The staff were friendly and helpful. The company is very trusted

2026年3月11日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thank you Liliane, we really appreciate your positive review and are so happy you enjoyed your camper!

5つ星のうち4の評価

Service and response from staff was…

Service and response from staff was great.
The rear seat back cushions would be much better if they were curved a bit AK: bucket seat style. Found them uncomfortable for longer distances and continually siding sideways.

2026年2月4日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thanks for your feedback! So glad to hear our crew were super helpful. We've passed on your suggestion for the cushions to our build team.

5つ星のうち3の評価

Powerless

Dear staff,
This is our 3rd time using your company.
We never had issues in past but this time it was different. The motorhome had an electrical fault, water had sipped in one of the outlet plugs, causing the power to trip when connecting to the main power at the camp site. Our itinerary is Exmouth and Monkey Mia with a stop in Hamelin pool. So now we are in 40 degrees heat with flies everywhere and two young kids.
During the first 3 days I try to contact roadside assistance: it's a public holiday and I couldn't get help straight away, staff on the phone was trying to help but kept saying that they had to forward my case to head office. On the 4th day roadside send us a mechanic at our campsite in Exmouth. He gets the van started(yes we also had issues with the battery) but tells us that we need an electrician to solve the main power issue. I call roadside assistance and talked with Jake (maybe Jacob), he tells me that he has been in Exmouth a couple times and fully understand the situation. He got us an appointment with a mechanic and with the help of an electrician they fixed the problem in 3 hours. The rest of the holiday was smooth sailing.
In conclusion I consider myself lucky because I leave here in WA and me my family were able to navigate through this difficulties, thanks to a lot of Aussies that helped us along the way,
But what if we were tourists from overseas, that had planned a trip of a lifetime.

2026年3月9日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Hi Aniello, we are so sorry to hear of the power and battery issues you had with your camper. This is clearly not the standard we aim for with our vehicles and will look further into our pre-hire checks to ensure this doesn't happen again. We understand how upsetting and inconvenient this would have been. We are so glad Jake was able to get you sorted and, on the road, again so you could enjoy the rest of your trip. Thank you for taking the time to give us your feedback. It's much appreciated.

5つ星のうち5の評価

It was a real experience and a great…

It was a real experience and a great Adventure for us to travel 18 weeks in all countries of Australia. The Motorhome was in good condition, some Water leaks on Windowframes and around the AC from the roof. 15000 km about with 11l/100 km was ok.

2026年3月5日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Oh wow, what an adventure! We are so sorry to hear you had a few issues with water leaking though. Your feedback has been given to our Perth crew. We hope to welcome you again soon!

5つ星のうち1の評価

Really bad quality motorhome

Really bad quality motorhome. A lot of thins were broken or did’nt work in the vehicle. We wait 2,5 hours to have our motorhome.

2026年1月16日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Hello Mathieu, we are sincerely sorry to hear that certain aspects of your rental experience didn't meet your expectations regarding the vehicle quality and equipment. Our rental fleet includes vehicles from four years old, but we aim for all units, regardless of age, to meet the high standards we strive to uphold. Thank you for sharing your feedback.

5つ星のうち5の評価

EVERYTHING YOU NEED

Reliable - as you would hope for! - van in good condition. Very clean, comfortable, and everything necessary for a few weeks on the road. Third time using Mighty in 4 years and wouldn't hesitate to go back. Highly recommend to others.

2026年2月17日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Hi Roger, it was a pleasure having you back for a third trip! We love hearing about our guests returning time and time again. We look forward to welcoming you back for a fourth! Thanks for your review.

5つ星のうち4の評価

Had a blast easy to get around

Had a blast easy to get around. Second time we have hired a Van. Just think the insurance is over the top.

2025年12月1日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thanks for your review Jason. We look forward to welcoming you back for a third time!

5つ星のうち4の評価

Great 9 day trip except for one thing..

We had an absolute blast on our 9 day trip in WA! Our van was great, we didn't have any problems other than the fuel tank and fuel gauge lied to us. Don't trust it! We were told the tank may have not been as full as we thought. We had a 380km trip on night 1 with 490km on the gauge and we ran out of fuel 8km from our destination in the middle of no where. A jerry can would be a great piece of equipment to include with the van hire. Other than that, we had no problems at all. Would definitely book again (but take a jerry can!)

2026年1月10日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Hi Paige, thanks for your review! We're so sorry to hear about the fuel gauge and take your suggestion of a jerry can on board. So happy to hear the rest of your trip was a blast!

5つ星のうち5の評価

We had a wonderful trip in our camper…

We had a wonderful trip in our camper van. It was very well equipped with everything we needed for our camping trip. Spacious for us all and plenty of room for cooking and storage for our food and clothes.
The only negative was the check in process which took 3 hours which unfortunately had an impact on our first travel day.

2025年11月3日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thank you for your review Louise. We are sorry the pick up process took longer than expected. We are always working to reduce this where we can. So glad your trip went well and that you enjoyed the Mighty Camper!

5つ星のうち3の評価

Took four hours to collect camper

Took four hours to collect camper. Camper eventually produced was not one we booked. We booked a four berth and was given a six berth. We were first time campers. This was a very large vehicle for novices. Because it was rushed out, it wasn’t clean enough. Also, the power system and hot water was faulty. Caused us problems all three weeks. Battery on vehicle wouldn’t start vehicle day three. Had to recharge with local help. Gas bottle provided almost empty. This vehicle was rushed out, due to s fault on our original one.

2025年11月17日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We appreciate you taking the time to share your experience. We're sorry the camper collection took so long, and that you received a different vehicle than booked. We regret the cleanliness issues, the problems with the power system and hot water, the battery issue, and the gas bottle being nearly empty. We'll investigate these points.

5つ星のうち4の評価

The trip was amazing and for first time…

The trip was amazing and for first time campers the campervan was great
and easy in use! We did have a few issues and waiting times with pick up was very long (def if you have small kids)

2025年11月5日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thank you so much for your review! It sounds like you have been converted to the campervan way of life. It is pretty great! We hope the kids enjoyed it too.

5つ星のうち1の評価

Terrible experience

Terrible experience, we waited up to 3 hours before we could collect our camper because they were "checking tire pressure", it turned out they were actually trying to repair a broken battery + fridge which I only found out as I walked around the building to see a mechanic clearly repairing the vehicle, I should have known I was in for a bad experience when the representatives blatantly lied to my face upon arrival.

After this 3 hour wait we are then sent away in a fault vehicle (which we have been assured is 100% repaired). 24 hours later our fridge is broken, all of our food is wasted and we had to eat out for the remainder of our trip and can't enjoy and actual camping experience, we've essentially just rented a regular van.

Absolutely disgraceful, complete negligence on the company for knowingly sending us away in faulty vehicle.

2026年2月8日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We appreciate you taking the time to share your experience. We're very sorry to hear about the issues you encountered with the camper and the fridge malfunction. We understand your frustration with the delay and the impact it had on your trip. We will investigate this thoroughly to prevent similar situations in the future.

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