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Mighty Campers - Perth レビュー 

55
TrustScore 5段階評価の3.5

3.3

2 Redcliffe Road, 6104 Redcliffe, Western Australia, AU


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff at pick up were very helpful with the handover process. Had a small issue with the van steps but the mechanics sorted it straight away. Drop off was pretty much the same, no fuss. I did leave... もっと見る

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5つ星のうち2の評価

We has a 9am flight and called the contact number provided by the company when picked up the van. We asked if there was an before hrs drop off and we were told no. We ended up dropping the van of... もっと見る

企業が回答しました

5つ星のうち5の評価

We enjoyed our 4 week road trip. Pick up and drop off went smoothly. However we would like to recommend a more thorough check over between rentals. The hot water heater did not work. The catch on a dr... もっと見る

企業が回答しました

5つ星のうち4の評価

Good experience, but Mighty is the brand for their oldest campers, so expect lots of noise inside when you're driving (we had to yell at the top of our lungs for the kids to hear us), and broken/age... もっと見る

企業が回答しました


企業情報

  1. RV車レンタル代理店

当該企業による記述

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


連絡先

  • 2 Redcliffe Road, 6104, Redcliffe, Western Australia, オーストラリア

  • 1800 821 824

3.3

まあまあ

TrustScore 5段階評価の3.5

55件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.3

すべてのレビュー

(55)

過去12か月のレビュー数: 333

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Great 9 day trip except for one thing..

We had an absolute blast on our 9 day trip in WA! Our van was great, we didn't have any problems other than the fuel tank and fuel gauge lied to us. Don't trust it! We were told the tank may have not been as full as we thought. We had a 380km trip on night 1 with 490km on the gauge and we ran out of fuel 8km from our destination in the middle of no where. A jerry can would be a great piece of equipment to include with the van hire. Other than that, we had no problems at all. Would definitely book again (but take a jerry can!)

2026年1月10日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Hi Paige, thanks for your review! We're so sorry to hear about the fuel gauge and take your suggestion of a jerry can on board. So happy to hear the rest of your trip was a blast!

5つ星のうち5の評価

We had a wonderful trip in our camper…

We had a wonderful trip in our camper van. It was very well equipped with everything we needed for our camping trip. Spacious for us all and plenty of room for cooking and storage for our food and clothes.
The only negative was the check in process which took 3 hours which unfortunately had an impact on our first travel day.

2025年11月3日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thank you for your review Louise. We are sorry the pick up process took longer than expected. We are always working to reduce this where we can. So glad your trip went well and that you enjoyed the Mighty Camper!

5つ星のうち3の評価

Took four hours to collect camper

Took four hours to collect camper. Camper eventually produced was not one we booked. We booked a four berth and was given a six berth. We were first time campers. This was a very large vehicle for novices. Because it was rushed out, it wasn’t clean enough. Also, the power system and hot water was faulty. Caused us problems all three weeks. Battery on vehicle wouldn’t start vehicle day three. Had to recharge with local help. Gas bottle provided almost empty. This vehicle was rushed out, due to s fault on our original one.

2025年11月17日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We appreciate you taking the time to share your experience. We're sorry the camper collection took so long, and that you received a different vehicle than booked. We regret the cleanliness issues, the problems with the power system and hot water, the battery issue, and the gas bottle being nearly empty. We'll investigate these points.

5つ星のうち4の評価

The trip was amazing and for first time…

The trip was amazing and for first time campers the campervan was great
and easy in use! We did have a few issues and waiting times with pick up was very long (def if you have small kids)

2025年11月5日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thank you so much for your review! It sounds like you have been converted to the campervan way of life. It is pretty great! We hope the kids enjoyed it too.

5つ星のうち1の評価

Terrible experience

Terrible experience, we waited up to 3 hours before we could collect our camper because they were "checking tire pressure", it turned out they were actually trying to repair a broken battery + fridge which I only found out as I walked around the building to see a mechanic clearly repairing the vehicle, I should have known I was in for a bad experience when the representatives blatantly lied to my face upon arrival.

After this 3 hour wait we are then sent away in a fault vehicle (which we have been assured is 100% repaired). 24 hours later our fridge is broken, all of our food is wasted and we had to eat out for the remainder of our trip and can't enjoy and actual camping experience, we've essentially just rented a regular van.

Absolutely disgraceful, complete negligence on the company for knowingly sending us away in faulty vehicle.

2026年2月8日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We appreciate you taking the time to share your experience. We're very sorry to hear about the issues you encountered with the camper and the fridge malfunction. We understand your frustration with the delay and the impact it had on your trip. We will investigate this thoroughly to prevent similar situations in the future.

5つ星のうち5の評価

had trouble withj the exist hired…

had trouble withj the exist hired vehicle and they quickly gave me another replacement, which is what should have been an additional cost and upgrade.. as it almost brand new Maui 6 berth

2026年2月1日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thank you for your review Gerad. We're sorry you had trouble with your original camper but glad the team were able to help you out with an upgrade! We hope the rest of your trip went well.

5つ星のうち3の評価

We did not get what we ordered

We did not get what we ordered, crockery was missing, baby seat not fitted end up upgrading to fit a baby seat at our expense

2025年10月11日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Hello, thank you for taking the time to share your feedback.

We are very sorry that to hear that items were missing from your camper. We typically check all onboard items before departure to ensure everything is clean and ready but apologise that some items were missed in your case. We will review our quality control for these amenities to ensure all campers are fully equipped.

Our terms do state that fitting the child seat is the responsibility of the hirer. Our local branch hosts can provide guidance, but our policy is that they cannot fit the child seats. We are sorry this wasn't communicated to your more clearly.

We appreciate you taking the time to provide your review.

5つ星のうち3の評価

The van was fine

The van was fine, did the job, could do with a diesel heater though. However the pick up process was appalling, took us 2 and a half hours. The booking system and staffing need to be addressed. You can’t let everyone book a van to pick up at the same then not put the staff on to meet demand. If we had of been told when we got there it was a least a 2 hour wait we would have gone and done something else but instead just kept getting told not to much longer.
THL you need to stagger your pick up times in busy periods.

2025年9月13日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Hi Alex, we're glad you enjoyed your Mighty camper! We sincerely apologise for the excessively long waiting times you experienced. We understand how precious your holiday time is, and know it's frustrating to face delays, especially after long a journey.
We regret that our processes did not reflect the efficiency and respect for your time that we strive for. While unforeseen operational challenges or high demand can sometimes lead to longer waits, it is our commitment to minimise these instances and ensure a smoother, more organized experience for all guests. Your feedback has been given to our guest services team and we will endeavour to reduce wait times and better communicate delays. Thank you for your feedback!

5つ星のうち5の評価

The staff were very helpful and the…

The staff were very helpful and the camper van was ready on arrival, clean with all you needed to get you going.

2025年9月10日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Thanks for your review Allan! Glad to hear everything went well.

5つ星のうち3の評価

not autonomous, must go to a camping every night.

Friendly people in Perth. We tried to avoir the pic hours, but the waiting time was still a bit long to pick up the camper, about 2.5 hours.
The camper is easy and confortable to drive. It was in a good condition, few damages but everything functionnal. However, those campers are not autonomous. You must go to a plugged camping every night. Even after a full charge overnight, the battery does not last more than 12 hours with only the fridge ON and everything else OFF. Despite the sun ans lond hours of driving, the solar panels are not sufficient to compensate the consumption of the fridge (or the service battery is in bad condition). Our fridge was full and we almost lost everything inside. We discussed with other customers that had the same experience.
Except for this, which is annoying considering the price of the renting, we have been happy with our experience with mighty camper. The return of the camper was straight forward, without any complication.

2026年1月5日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We appreciate your feedback and are glad you found our Perth team friendly and the camper easy to drive. We apologize for the long pick-up time and the issues with the battery's performance and fridge. We'll investigate these points to improve our service. We're happy the return process was smooth.

5つ星のうち3の評価

Never again

We tried several times to trade the Deuce plus for a better camper. Each time, we were sent away more dismayed than the last. Theoretically, every rep we spoke to tried to help. Unfortunately, we ultimately were disappointed.

2025年11月12日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Hi there, we’re sorry to hear the camper didn’t match what you expected. We understand how important it is to have the right camper for your travel plans, and we regret that this impacted your experience. We appreciate you taking the time to give us your feedback.

5つ星のうち5の評価

Great experience

Great experience, other than the extremely long wait to get the van on pick up.

2025年12月22日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

We are so glad to hear you enjoyed your camper holiday. We will work on making the pick-up process quicker in future. Thanks for your review!

5つ星のうち1の評価

mighty camper booking

the mighty camper we booked became unavailable, we were given a Maui RV with a different configuration to the Mighty RV we booked, not happy.
Alos, we unfortunately left some personal belongings in the RV upon return.
We advised THI Redcliffe via e mail of this as it was after business hours. We returned the following morning to collect our belongings only to be told they could not find them, they had disappeared.
Do not understand how 'things' can just disappear.
Extremely dissapointed.

2025年11月17日
Mighty Campers - Perth ロゴ

Mighty Campers - Perth からの回答

Hello Drew, we’re sorry your camper didn't meet the expectations we strive to set. That’s not the experience we aim to provide, and we understand how frustrating this must have been.
With regards to your lost property, we will revisit our processes around this to ensure this doesn't happen in the future. Your feedback is important, and we appreciate you taking the time to share it.

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