Used the click and collect to the Bracknell store. The was the nearest to where I live. All was fine, the item was delivered to the store and I was notified to collect within 48 hours of purchase. H... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from both Sharon and her co worker. Helped me find what I needed within the budget I had to work with. They were both friendly, approachable, knowledgable and most importantly listen... もっと見る
企業が回答しました
Served by Sharon in the Bracknell store today. She was smiley and cheerful despite the store closing for good in 3 days. A shame the town is losing the branch, hope the staff find new jobs locally a... もっと見る
企業が回答しました
Very helpful salespeople. I was disappointed with the decline in choices in walking boots. I prefer Merrels or Berghaus Also the socks I bought size 5-6.5 were huge, they actually fitted my son who t... もっと見る
企業が回答しました
企業情報
Millets - Bracknell について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
46 High Street, RG12 1LL, Bracknell, 英国
- 01344 203524
5.0
優良
1690件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I visited the Bracknell store to return…
I visited the Bracknell store to return an online order and Jack was ever so helpful. He went the extra mile to assist me getting a refund and he is a true asset to the company!
2026年1月23日
自発的なレビュー
Millets - Bracknell からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Jack at Bracknell was very helpful and…
Jack at Bracknell was very helpful and attentive.
2026年1月20日
自発的なレビュー
Millets - Bracknell からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Millets (Bracknell), perfect for your outdoor equipment needs
Millets (Bracknell) is pretty much my default location for anything related to the outdoors. I have rarely not been able to get what I wanted, and I always find the staff welcoming and helpful.
I would particularly like to commend the service provided by Cody on my last visit (26th Dec 2025). He was enthusiastic, personable, attentive, and above all accomplished.
My partner described him as providing "old school customer service".
I would certainly recommend this store should you require any outdoor equipment.
2025年12月26日
自発的なレビュー
Millets - Bracknell からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
I visited Millets in Bracknell on 2nd…
I visited Millets in Bracknell on 2nd January 2026 and Jack served me, he was really friendly, helpful, polite and it was lovely to see.
2026年1月2日
自発的なレビュー
Millets - Bracknell からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Berghaus jacket
Berghaus jacket. I went in between Chrstmas and New Year for a Berghaus jacket combo. I spent a while trying on various sizes and customer service person was super helpful, and helped weigh up options. Item was ordered and arrived a few days later. I have tried on and fits really well.
2025年12月29日
自発的なレビュー
Millets - Bracknell からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Millets staff are awesome
Jack and Meg were fantastic when I went to buy some shoes, very talkative and welcoming, definitely will come back!
2026年1月13日
自発的なレビュー
Millets - Bracknell からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Millets - Bracknell からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Friendly and Helpful Team
Popped in today for some new waterproof walking/trekking shoes. I am a size 13 so hard to find many options (a lot of stores stop at 11 or 12) and Oliver was more than happy to help me identify my options, rather than looking at shoes I couldn't have.
Oliver also identified some products with a heavy sales discount and I was able to grab a few bargains while I was in store.
The rest of the team were all very friendly, even though it was close to closing time I felt no pressure or rush of service.
Would definitely use Millets in Bracknell again.
2026年1月10日
自発的なレビュー
Millets - Bracknell からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
The very welcoming I received from Megs…
The very welcoming I received from Megs when I entered the store. She also recognised me as a regular customer.
2026年1月6日
自発的なレビュー
Millets - Bracknell からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Amazing experience
Nat was very helpful in answering all my questions about backpacks, and more than happy to assist me with adjustments, which was so helpful. Oliver was so friendly and helpful at checkout too! An absolute pleasure to have visited your store today and pick up some very cheap but reliable gear!
2026年1月3日
自発的なレビュー
Millets - Bracknell からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Really great service from Cody
Really great service from Cody. Very knowledgeable and helpful.
Update: One piece of feedback I forgot to mention is that it worked out cheaper for me to buy online using the SAVE15 code. Unfortunately, the team weren’t able to price match in store. It would be great if staff were empowered to honour online promotions, as the current setup encourages customers to buy online rather than support the high street.
2026年1月2日
自発的なレビュー
Millets - Bracknell からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Natalie was very patient when I tried…
Natalie was very patient when I tried on billions of pairs of walking shoes. She offered advice about which shoes to get, and which ones were waterproof.
2025年12月30日
自発的なレビュー
Millets - Bracknell からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Really great prices and Jack was super…
Really great prices and Jack was super friendly to my pokemon mad son!
2025年12月28日
自発的なレビュー
Millets - Bracknell からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Millets - Bracknell からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
First time camping set up
Natalie knew what advice to give me from her own personal experiance for me to complete first time camping set up knowing i was lacking space on my motorbike advised weight tent etc
2025年12月29日
自発的なレビュー
Millets - Bracknell からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Very impressed with the lady helping me…
Very impressed with the lady helping me research jackets today. Natalie was very knowledgeable with respect to the Berghaus jackets I was interests in as well as other brands. I will definitely return and speak with her when I am ready to purchase in the new year.
2025年12月27日
自発的なレビュー
Millets - Bracknell からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Great variety and prices
Great variety and prices. Nice team, Meg was very helpful.
2025年12月26日
自発的なレビュー
Millets - Bracknell からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent customer service
Megs was very helpful and polite, finding what I needed quickly.
2025年12月26日
自発的なレビュー
Millets - Bracknell からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Lovely staff helped my mum to find her…
Lovely staff helped my mum to find her phone.
2025年12月24日
自発的なレビュー
Millets - Bracknell からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Natalie was very helpful
2025年12月22日
自発的なレビュー
Millets - Bracknell からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
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