Millets - Brighton レビュー 

302
TrustScore 5段階評価の5

5.0

Unit 3, Air Street, BN1 3FB Brighton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... もっと見る

企業が回答しました

5つ星のうち5の評価

The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.

企業が回答しました

5つ星のうち3の評価

Interesting reading reviews and how many mention staff by name and how helpful they were. I saw two staff in the store I went into, both pleasant enough, but did I know who they were? Not a clue.

企業が回答しました

5つ星のうち5の評価

Both members of staff in today were super helpful, kind, and knowledgeable. I’ve shopped at the Brighton Millets several times and honestly it’s always a great experience. Whether it’s knowledge aroun... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Brighton について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

5.0

優良

TrustScore 5段階評価の5

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(302)

過去12か月のレビュー数: 5,815

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I went into the shop looking for a…

I went into the shop looking for a backpack to travel in Asia this summer and I was helped by a staff member called Dylan. He said it was only his second day on the job but I’d have assumed he had worked there for years. Really seemed to know what he was talking about and went above and beyond to recommend a bunch of different products and tell me which things to look out for. It was clear that he is really passionate about the products he was selling and was the best possible person I could have asked about this. Very personable and great at his job, keep it up mate!

2023年5月31日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

Really good customer service

2023年5月1日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Excellent Customer Service

Excellent Customer Service, vast knowledge of the products required for an upcoming expedition in Africa. Friendly and professional. Nathan went above and beyond expectations.

2023年5月20日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

Great help with our purchase

2023年5月13日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

5つ星のうち5の評価

Fantastic and friendly customer service…

Fantastic and friendly customer service from Jason today. Really helpful advice for choosing the gear we needed and help create a smooth and happy buying experience.

2023年5月13日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Outstanding customer service in Millets…

Outstanding customer service in Millets (Brighton) today. Went above and beyond to be helpful. Excellent value for money as well. Thank you!

2023年5月11日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

Friendly and efficient service

Friendly and efficient service, as always in this Millets.

2023年4月30日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

5つ星のうち5の評価

Friendly & skilled staff!

Otis was absolutely great - listened to what I needed in walking boots, apparently psychically knew my size, and then chose me a perfect pair first time. Him and his colleague (?blue hair), were friendly and helpful and I wouldn’t hesitate to come back. Thank you so much!

2023年5月6日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

5つ星のうち5の評価

Many thanks to Otis in Brighton…

Many thanks to Otis in Brighton Millets! 😊

Otis was very friendly and helpful and I eventually decided on a pair of walking shoes and a bonus light-weight jacket, that were both in the sale yesterday.

My sister recently bought some boots in Millets in Worthing and as we both have issues finding wide shoes, she recommended the Merrell brand and I found a pair of their shoes for myself, in the Brighton branch!

Now to try them out on a walk along the seafront 🌊

2023年5月4日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

I came in just to browse and ended up…

I came in just to browse and ended up leaving with a pair of great Merrells! The guys were so nice in millets, one man in particular (I didn’t get his name) really took his time with me and was very patient. Overall great service and I’ll be back!

2023年5月4日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Shout-out for Nathan & Otis in Brighton Millets

Another shout-out for Nathan and Otis in the Brighton branch of Millets. They're just great - incredibly helpful, knowledgable and super nice, friendly guys. Thanks again.

2023年5月2日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Brilliant rainproof jacket at a great…

Brilliant rainproof jacket at a great price. Excellent customer service from Jason!

2023年4月29日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Shoes

Nice shoes, good service.

2023年4月29日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Fantastic experience

Fantastic experience, the store supervisor Nathan was amazing and he knew exactly what I wanted.

2023年4月26日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great help at Millets in Brighton

Great help at Millets in Brighton. Jason (249) was extremely helpful and knowledgeable.

2023年4月24日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Pretty damn good staff

Yeah i mean insanley good. I was looking to buy a 80L or something backpack for travelling and i was met with a good selection of rucksacks, but more importantley the staff there were incredibly helpful and very willing to educate me and tailor my needs to my purchase. You sort of need to understand the levels involving in buying something like a backpack, like its size, durability, waterproofing, pockets, back supports etc and how that responds to you and i am very grateful that i had such cracking staff to help me with that. Specifically Otis and Dean, lovely guys

2023年4月22日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Great service from Nathan

Nathan, who served us, was polite, knowledgeable and the most well dressed sales person I’ve seen in ages. Top marks

2023年4月15日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Very helpful

Very helpful, and I found what I was looking for.

2023年4月15日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Well stocked with helpful staff

A small store, but well stocked and after a long long long time of faffing about which walking boots to buy to replace the destroyed ones I have lived in for so long, Jason really helped me have the confidence to make a purchase at last. I'm home now wearing my brand new Brashers and I'm absolutely thrilled I finally took the plunge. I will wear these boots pretty much every day until they fall apart around me.

2023年4月14日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Easy online ordering and pleasant staff…

Easy online ordering and pleasant staff in store

2023年3月30日
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報