Millets - Fareham レビュー 

623
TrustScore 5段階評価の5

4.8

80/82 Osborne Mall, PO16 0PW Fareham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Your Fareham manager , Laura, went out of her way to source a 42ltr 3 way Cool Box for us , helping us to conduct the order online and so gaining a nice sale for Millets . In doing so ensured two ve... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... もっと見る

企業が回答しました

5つ星のうち5の評価

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... もっと見る

企業が回答しました

5つ星のうち3の評価

Walking boots great value and have used shop before. Must admit was disappointed with actual service, wasn’t spoken to, except when she was talking into radio and said “size 7” and as she didn’t even... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Fareham について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

4.8

優良

TrustScore 5段階評価の5

623件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(623)

過去12か月のレビュー数: 5,729

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Walking boots

Service was good .. different sizes tried on..range of products was ok... One make of boot didn't have a great range of sizes but we preferred a different boot in the end

2026年1月25日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Absolutely brilliant

Absolutely brilliant.
Lauren at the Fareham store was most helpful with great knowledge and advice.
She offered a range of suitable items and even found the last item in the sale which fitted my needs perfectly. I ended up paying less than I had expected to for a much higher spec item.
Much gratitude to her for everything.

2026年1月18日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

5つ星のうち5の評価

Staff were very patient and helpful…

Staff were very patient and helpful when I was buying new walking boots

2026年1月9日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff. Sorted out my order instantly, couldn’t fault her in any way.

2026年1月3日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Fantastic service by Megan

Fantastic service by Megan

2025年12月19日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

I took a pair of Magnum boots back that…

I took a pair of Magnum boots back that had split on the front joint. The staff were more than helpful and polite offered excellent service. This isn’t the first time I’ve had to deal with things like this. But each time I have been treated very well by staff and company would like to give them a five star rating and thank Connor And Lauren, for their excellent service. Have a lovely day guys.

2025年12月3日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Megan was very helpful and…

Megan was very helpful and knowledgeable when deciding which boot to buy. Having fractured my ankle and trying to get back to work she was very easy to talk to making the experience worth purchasing. Thank you.

2025年11月30日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち2の評価

I still had the SECURITY tag left in

I still had the SECURITY tag left in
in the jacket .

2025年11月16日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Fantastic team in Fareham

Lauren helped me put with choosing the most appropriate walking shoes for my needs. Lauren demonstrated how much they understood my needs and their expertise was obvious.
Another member of staff was also very helpful when I was choosing some wet-weather clothes.
I was very impressed by the team in Farehan on Tuesday 28.10.25. Thank you Millets, Fareham.

2025年10月28日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Simply the best store for outdoor…

Simply the best store for outdoor clothing in the local area. Great team of staff who are always helpful and knowledgeable.

2025年10月28日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Excellent shopping experience …

Excellent customer service from staff at Millets Fareham store this morning when I popped in to buy some walking shoes.
Both staff members went above and beyond - thank you! ⭐️⭐️⭐️⭐️⭐️

2025年10月24日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

I was asked by an assistant if I needed…

I was asked by an assistant if I needed help choosing a waterproof coat .
I was unsure which one to choose and he gave ne all the info required and the benefits of both items which enabled me to make the correct purchase.The assistant was very pleasant and I am always happy with my experiences at this shop.

2025年10月22日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Assistant very helpful

Assistant very helpful. Showed me range of over trousers and explained differences. Found me a shoe horn to put my boots back on after trying trousers!

2025年10月20日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Thank you - great customer service

We had a problem with a discontinued gazebo. Lauren phoned around numerous stores and managed to locate the last one in stock in the company, arrange for it to be sent to the Fareham store and kept it stored for a few weeks for me. This service was above and beyond my expectations and I was really grateful for the outcome. Thank you very much!

2025年10月18日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

Very helpful staff and great advice…

Very helpful staff and great advice given when buying wet weather gear. I would recommend this branch and I shall be using it in the future.

2025年10月4日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Had a problem with some walking boots…

Had a problem with some walking boots they exchanged them and got me in some new ones with no problems. George was very helpful indeed, many thanks.

2025年10月7日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Outstanding customer experience.

I took a pair of walking shoes that had failed due to manufacturing fault (not a Millets issue). I did not have the original invoice but Lauren went out of her way to contact the branch where they were purchased and track down the sales invoice.
Her product knowledge, advice and customer service was outstanding, I would definitely shop here again because of the service received. I hope head office appreciate the valuable asset staff like Laurrn are to the company.

2025年9月21日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

I had exceptional customer service from…

I had exceptional customer service from Connor. He was very knowledgeable about the different brands of walking shoes and spent time helping me find well fitting, comfortable and waterproof shoes.

2025年9月20日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great service and attention!

Great service and attention!
Well done and thank you to Owen as a customer he helped me enormously

2025年8月19日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Personable and helpful salespeople

George was extremely helpful and we left the store feeling satisfied with our purchase. This is not the first time we have had a good experience in this store. Conor and Megan are also very helpful.

2025年8月23日
自発的なレビュー
Millets - Fareham ロゴ

Millets - Fareham からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

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