Your Fareham manager , Laura, went out of her way to source a 42ltr 3 way Cool Box for us , helping us to conduct the order online and so gaining a nice sale for Millets . In doing so ensured two ve... もっと見る
企業が回答しました
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Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... もっと見る
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Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... もっと見る
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Walking boots great value and have used shop before. Must admit was disappointed with actual service, wasn’t spoken to, except when she was talking into radio and said “size 7” and as she didn’t even... もっと見る
企業が回答しました
企業情報
Millets - Fareham について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
80/82 Osborne Mall, PO16 0PW, Fareham, 英国
- 01329 553088
4.8
優良
623件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Megan @ Fareham Store
Megan at the Fareham branch was extremely helpful.
Pleasant shopping experience.
Thank you so much.
2024年8月7日
自発的なレビュー
Millets - Fareham からの回答
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Excellent service
Excellent service. Lauren was friendly and helped me with exactly what I was after tent wise and was very knowledgeable and was very clear on aftercare also. Even helped me carry big tent.
2024年8月7日
自発的なレビュー
Millets - Fareham からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Above and Beyond
Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over and above and if you have staff rewards then she needs to be recognised. Excellent customer service received.
2024年8月6日
自発的なレビュー
Millets - Fareham からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
They had what I wanted in stock for a…
They had what I wanted in stock for a good price. The 2 members of staff I saw were very helpful. Can't ask for more.
2024年8月2日
自発的なレビュー
Millets - Fareham からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
I visited the Fareham branch today to…
I visited the Fareham branch today to buy a bag the sales assistant lady was very helpful and had a smile on her face and she has made my day and left the store with three bags rather than one I was very happy to the customer service she delivered and very impressed with the high class and politenessshe service me with and her name is Megan
2024年7月26日
自発的なレビュー
Millets - Fareham からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Very helpful staff.
Very helpful staff.
Megan was very helpful and advised me when I asked for her advice.
2024年7月25日
自発的なレビュー
Millets - Fareham からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Millets - Fareham からの回答
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
George was very knowledgeable and…
George was very knowledgeable and helpful with my purchase. A bit of a change from many retailers.
2024年7月22日
自発的なレビュー
Millets - Fareham からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Looking for walking boots
Looking for walking boots. Looked after by Jack. Polite and very helpful and patient whilst the boxes of different boots mounted. Indeed everyone in the store were polite and gave help when needed.
2024年7月20日
自発的なレビュー
Millets - Fareham からの回答
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Sales Purchase Feedback
This morning Sales Assistant Jack helped me to purchase a Berg Haus Gortex jacket for my husbands birthday Jack was extremely courteous and patient giving an excellent account regarding details and fitting of the jackets as well as the after sale services available . All given without any pressure It was a pleasure to to do business with him. Thank you Jack
2024年7月20日
自発的なレビュー
Millets - Fareham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Knowledge and great value
Every time we go to Millets we not only come away with a great product, I also come away with some knowledge. Recently Jack and George have really impressed me with their recommendations and knowledge making it a little easier to prepare for a cub camp! The scouting discount isn’t advertised enough.
2024年7月13日
自発的なレビュー
Millets - Fareham からの回答
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Well the discount price was obviously a…
Well the discount price was obviously a plus but the technical knowledge of the pleasant young lady (Megan - Fareham, Hants) was very helpful and knowledgeable in helping me choose for my requirements. Nothing was too much trouble for her. Great service.
2024年7月18日
自発的なレビュー
Millets - Fareham からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
George knew everything about the boots…
George knew everything about the boots very helpful polite and kind
2024年7月19日
自発的なレビュー
Millets - Fareham からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
George was extremely knowledgeable
George was extremely knowledgeable, nothing was too much trouble and very helpful.
2024年7月19日
自発的なレビュー
Millets - Fareham からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good recommendations for boots
Lisa was very helpful suggested walking boots to buy with good quality and waterproof. Applied my DoE discount with no troubles.
2024年7月10日
自発的なレビュー
Millets - Fareham からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
George was extremely helpful!
George was extremely helpful and knowledgeable about the shoes I was interested in. He was patient and understanding and is an exceptional salesperson.
2024年6月28日
自発的なレビュー
Millets - Fareham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Dry sac (waterproof) bags
Polite staff good products I Brought 2 daysac multipacks buy 1 get 1 half price. Love it
2024年6月29日
自発的なレビュー
Millets - Fareham からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent customer service from young…
Excellent customer service from young lady today, very happy thankyou
2024年6月2日
自発的なレビュー
Millets - Fareham からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
What a great experience
What a great experience, the staff were so good. Lots of knowledge, very friendly and excellent service, well done guys!
2024年5月24日
自発的なレビュー
Millets - Fareham からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Good friendly service, stock available
SEAN assisted me with buying Peter Storm sandals. He was patient with as I tried on two different sizes for two different sandal models. Didn't feel pushed and he remained available to get me other sizes without any delay. Good prices, so I bought both models and got a bonus discount from Blue Light as well. Good friendly service. Products in stock.
2024年5月24日
自発的なレビュー
Millets - Fareham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
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