Millets - Keswick レビュー 

404
TrustScore 5段階評価の5

4.9

73 Main Street, CA12 5DS Keswick, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I went in with my two daughters towards the end of the day to get us all walking boots. We're experienced in buying but my youngest had "hit a tired wall", making the process of trying different boots... もっと見る

企業が回答しました

5つ星のうち5の評価

Wow.. what a service.. I was won over from visiting any other store. The service I received was warm, genuine, and friendly. I will definitely return to this store. Thank you so much for a very refre... もっと見る

企業が回答しました

5つ星のうち5の評価

Was served by a young girl called Mya (I think that was her name) excellent customer service, took the time to listen to my foot issues and suggest the perfect shoe, I had previously rejected about 4... もっと見る

企業が回答しました

5つ星のうち2の評価

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Keswick について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

4.9

優良

TrustScore 5段階評価の5

404件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(404)

過去12か月のレビュー数: 5,729

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Didn't feel I was a bother at any time. Mya helped me through my difficult decision making on some new walking trainers. Nothing was too much trouble for her and she was very knowledgeable and friendly.

2026年5月12日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Very good service

2026年5月3日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Great customer service

Great customer service . Was buying walking boots. Person helping very knowledgeable . Sorry forgot name. This store was in Keswick . Good price great choices

2026年5月7日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Super, efficient service!

Aidan was very helpful and patient, my new Merrell shoes have been great for walks on the fells

2026年4月26日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

On purchasing a new pair of boots

On purchasing a new pair of boots, Mya was very helpful, polite and cheerful. She remained upbeat even when having to clear up a **it & run, when some inconsiderate moron allowed their dog to dump inside the doorway.

2026年5月4日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Great walking boots and service

Needed new walking boots for my daughter’s upcoming DofE expedition. Was helped by a lovely young lady called Amy who helped me find a great pair of gortex boots and an orthopaedic sole to go with them. Genuinely great service, Amy was very attentive and an asset to the company

2026年4月27日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

5つ星のうち2の評価

ONLINE ORDER SPLIT BETWEEN WAREHOUSE AND SHOP SUPPLY

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and thankfully I opened it to find only one. I explained there was supposed to be two to the sales assistant, she was having none of it and insisting I only ordered one until I showed her the note inside which said "one item of two" apparantly one was delivered to store and the other was to come out of shop stock, which had already been packaged up when she found it. Surely there should be some link up to alert store staff to this fact as customers would not be aware of this. Had I not been vigilant we would have had to make the 45 mile round trip again to pick up the second shop packed fleece the staff missed. Procedural problem that needs sorted ASAP!

2026年4月21日
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Caroline was very knowledgeable and…

Caroline was very knowledgeable and patient taking time to make sure my new Brasher boots were the correct fit.

2026年4月18日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Enjoyable shopping.

I popped into Milletts of Keswick to browse for some walking trainers.
A lovely young lady called Amy was extremely helpful and knowledgeable.
She advised me about different styles and was very patient.
I ended up with a pair of High walking shoes/boots which I had not thought of before.

2026年4月12日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

New walking shoes

My daughter needed a new pair of walking shoes.
Mark helped us navigate the many options and choose a pair that are a very good fit and my daughter is very pleased with.
It was refreshing to have someone friendly and knowledgeable to serve us.

2026年4月4日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Went in for some walking shoes

Went in for some walking shoes, well i must have tried every pair in the shop! The sales assistant was extremely patient and helpful, he couldnt have done more! Unfortunately i didnt get his name, but what fantastic service!!

2026年4月1日
自発的なレビュー
5つ星のうち5の評価

Helpful staff

Helpful staff, who helped find the right sized walking boot. Good price.

2026年3月25日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Great help and service

Mya was fabulous and really helpful.

2026年3月17日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Excellent service ( with a smile ) by…

Excellent service ( with a smile ) by Caroline and Stuart today . Went above and beyond in helping me with my purchase. Thank you both

2026年3月18日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

Mya was most helpful and knowledgeable…

Mya was most helpful and knowledgeable when I visited to buy a pair of hiking boots.

2026年3月7日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great service

Great service, both Amy’s and Amy were extremely helpful.

2026年2月20日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

5つ星のうち5の評価

I'm not an easy customer as my feet are…

I'm not an easy customer as my feet are very small. Yet Mya was terrific in dealing with me. She was very knowledgeable and helpful in helping me choose the correct walking shoe. Very patient offering me several options.

2025年12月18日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Marvellous Mya!

I was served by Mya, who was extremely helpful and knowledgeable, and I purchased a great pair of walking boots, which fit well, look good and were reduced in price - happy days!

2025年11月13日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Purchased new hiking shoes & socks

Purchased new hiking shoes & socks. A great choice in various price ranges. I explained to Mya what I required & she went out of her way to make sure I got the correct shoes for me. She was so helpful & patient I cannot praise her enough

2025年10月18日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

5つ星のうち4の評価

Wide range of quality and prices.…

To begin with none of the 3 assistants in the shop asked if I would like any help. However, after I approached one of them he was extremely knowledgeable and able to explain the pros and cons of all the rain jackets. The range and prices were competitive. I would return.

2025年9月17日
自発的なレビュー
Millets - Keswick ロゴ

Millets - Keswick からの回答

Hi,

Thanks for taking the time to leave us your review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

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