Millets - Newark レビュー 

211
TrustScore 5段階評価の5

4.8

Unit 10, St Marks Place, NG24 1XT Newark, GB


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5つ星のうち4の評価

The staff were friendly, helpful and knowledgeable. They were more than happy to keep fetching different boots for me to try. They also applied an unexpected discount. The staff are better than other... もっと見る

企業が回答しました

5つ星のうち5の評価

Indoor Shooting Stick: I was looking for a very small footprint chair or stool that I could use indoors - hence the shooting stick idea. I went into the Newark Millets and spoke to jessie. she got... もっと見る

企業が回答しました

5つ星のうち4の評価

First visit previous day slightly marred by abrupt manner of staff member. Returned following day (14/7) to be greeted by friendly and helpful staff ( Rebecca and Jessie) so felt more confident buying... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into the Newark store to buy some walking boots for myself and some outdoor clothing for my husband. I cannot thank the assistants Rebecca and Claire enough, they were extremely helpful, friendly... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Newark について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

  • Unit 10, St Marks Place, NG24 1XT, Newark, 英国

  • 01636 557177

4.8

優良

TrustScore 5段階評価の5

211件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(211)

過去12か月のレビュー数: 5,780

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Claire in Newark Millets was helpful…

Claire in Newark Millets was helpful and professional when helping me sort a new pair of walking shoes today. Thanks very much.

2022年8月25日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

Retail therapy achieved!

As visitors to Newark we happened upon the Millets store which had a sale on. I needed a pair of trousers. I found a pair which fitted and en route to the till a waterproof coat in a gorgeous colour took my eye, I tried it on...sold!
Meanwhile my husband was looking at footwear. Assisted by Clair found the right size...sold.
So paid at the till.
Impromptu retail therapy achieved. Thank you Vicky and Clair, two lovely ladies!

2022年8月23日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Friendly and helpful

Tidy and clean store. Staff were friendly and helpful. Silvia showed me all the products available in regards to the item I was looking which enabled me to choose exactly what I wanted. Quick and easy to pay.

2022年8月20日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Fruitful visit

Very good visit to your Newark shop. Found exactly what we needed and well looked after by staff. Thank you

2022年8月19日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Came in for water carrier and got a bargain

Bought a camp water carrier. Asked to try on a pair of walking sandals. Have never been able to get any that really fitted before. Assistant, Sylvia helped me through the process and I was able to purchase a pair.

2022年8月9日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Very helpful service!

A very helpful and pleasant lady called Sandra helped me find the perfect pair of walking shoes! Efficient and friendly service from her and her colleague Becky who served me at the till!
+ open on Sunday 👍😊

2022年8月8日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

5つ星のうち5の評価

Sandra was very helpful assisting us…

Sandra was very helpful assisting us with finding walking boots for myself and my daughter. Brilliant service.

2022年8月7日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Not very often I go into this store but…

Not very often I go into this store but today was a treat. Lots of discounted climbing stuff which was amazing and my student discount was applied ontop. Friendly staff and a nice place to shop. Thanke

2022年8月5日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

5つ星のうち5の評価

Silvia and Vicky at Newark

Silvia and Vicky at Newark - excellent

2022年7月29日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Went in today to buy a pair of trainers…

Went in today to buy a pair of trainers to replace the worn out pair from 10 years ago. Becky and Vicky could not have been more helpful, finding the shoes I wanted, and then taking everything to the till, whilst I replaced my shoes. Excellent service, and thank you very much, ladies

2022年7月23日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

I would like to say a huge thank you to…

I would like to say a huge thank you to Sandra and Silvia who helped me choose a rucksack and camel pack for a recent challenge walk I was about to embark on. They are a credit to Millets and very knowledgeable about the product range. They were also able to help me with scout leader discount which was super useful.

2022年7月22日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great pair of Merrell sandals!

Great pair of Merrell sandals!
Very helpful member of staff, Becky, good choice of options in store and Merrell sandals in the sale.
Comfortable to wear, robust flexible sole and fully adjustable straps etc.

2022年7月18日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

I was swerved by a women named Becky…

I was served by a women named Becky who was super helpful in finding deals while I got all my kit.

2022年7月16日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

A refreshing change!

Excellent help and service from Becky and the staff in the Newark store when attempting to leave a parcel for collection by UPS. Nothing was too much trouble, she was very patient and I appreciated the time she/they took helping me. Thank you!

2022年7月15日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

5つ星のうち5の評価

would like to thank Becky and Clair a…

would like to thank Becky and Clair a big thank you for there help in your store sorry late writing a review was having trouble with the site

thanks again Girls

2022年7月13日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Good Service..with a smile

I wanted a pair of comfortable boots just to go round shops in..nothing expensive just right support. Clair at Newark store was lovely, understood my limited needs(and means). Found me exactly what I wanted at a good price. She was very helpful and so pleasant. A credit to Milletts for sure. Thanks, Clair. Write up by Julian Flexen

2022年7月11日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Shopping for The Duke of Edinburgh (the…

Shopping for The Duke of Edinburgh (the awards thing, not the actual Duke) and the staff were a delight and could not have been more helpful in helping me to spend my money on many of the items on the D of E list!
Prices seemed very reasonable for the quality of the goods and it seemed that on top of the D of E discount the more we spent the overall discount increased, which tempted me in to buying gadgets such as a camping multi tool which wasn’t strictly necessary!
One of the charming assistants (possibly Becky?) was a little clumsy and knocked the display of camping mats off the top shelf causing a little bit of a kerfuffle however whilst picking them up for her, because she was a little too short to reach the top shelf, fortuitously my eye was drawn to a very compact self inflating mattress which will hopefully be much more comfortable than the yoga mats!
Lovely staff - loved shopping there!

2022年7月9日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

I Would just like to thank Becky and …

I Would just like to thank Becky and clair for all there help today and there advice to help me on my travels

Thank you so much 😊

2022年7月7日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Becky was polite & helpful.

2022年7月7日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Clair and Becky at the Newark store…

Clair and Becky at the Newark store were very polite and helpful. Thank you

2022年7月4日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

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