Millets - Newark レビュー 

211
TrustScore 5段階評価の5

4.8

Unit 10, St Marks Place, NG24 1XT Newark, GB


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5つ星のうち4の評価

The staff were friendly, helpful and knowledgeable. They were more than happy to keep fetching different boots for me to try. They also applied an unexpected discount. The staff are better than other... もっと見る

企業が回答しました

5つ星のうち5の評価

Indoor Shooting Stick: I was looking for a very small footprint chair or stool that I could use indoors - hence the shooting stick idea. I went into the Newark Millets and spoke to jessie. she got... もっと見る

企業が回答しました

5つ星のうち4の評価

First visit previous day slightly marred by abrupt manner of staff member. Returned following day (14/7) to be greeted by friendly and helpful staff ( Rebecca and Jessie) so felt more confident buying... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into the Newark store to buy some walking boots for myself and some outdoor clothing for my husband. I cannot thank the assistants Rebecca and Claire enough, they were extremely helpful, friendly... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Newark について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

  • Unit 10, St Marks Place, NG24 1XT, Newark, 英国

  • 01636 557177

4.8

優良

TrustScore 5段階評価の5

211件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(211)

過去12か月のレビュー数: 5,815

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Newark helpful staff

Hi - I was at the Newark Millets a fortnight ago to get some trekking poles. I ended up buying a pair of Lekis and it was all down to the help of Becky and Vicky at the store. They managed me and other customers between them and made us feel at the heart of things. 1 of them spoke of her mother's experience with Lekis and was really helpful at showing me how they worked. They were 1st class helpful sales asistants. I am thinking of getting the same for my wife as a result.

2022年7月3日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Very happy with the service

Sandra and all the staff were very helpful and very understanding when my husband and myself tried several pairs of walking boots on. We were made to feel like nothing was any trouble and all of us including the dog were made to feel very welcome.

2022年6月25日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Millets Newark have wonderful customer service

Millets Newark have wonderful customer care. I recently had a problem with a returns (this had been done at a different store but the refund had not come through) Vicky and Becky, from the Newark Millets store, could not have been more helpful - this involved several phone calls to customer care and the other store to resolve the issue over a couple of days. They were consistently helpful, polite and solution focused. Whilst I was in the store I spoke to another customer who confirmed what a friendly helpful team they are.
Thank you Vicky and Becky.
I will certainly go back to the Newark store.

2022年6月24日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Great service

Great service. Helen and Vicky in the Newark store were very helpful sorting new trainers for me today. I can’t remember whose birthday it was, but happy birthday Helen or Vicky! 🤩

2022年6月23日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Newark Millets

Great service (and a giggle) with Becky and Vicky at Millets Newark when shopping for some top up stocks for the next adventure.

Shared experience and tips too - double bonus.

2022年6月19日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Vicky is lovely

I had some world class customer service Vicky at the newark millets. She helped me pickup a new hat and some other bits while my baby boy was being a bugger.
Made him smile. Sold me the hat he liked. Made time for some small talk which really made her approachable.

2022年6月18日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Becky & Vicky provides an excellent…

Becky & Vicky provides an excellent service and shopping experience at Newark 1480

2022年6月17日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Great customer service

I have always found the staff in Millets to be so friendly, helpful and knowledgeable.
I went into the store on Monday with some faulty walking boots. After they'd been looked at it was agreed that I could have a replacement, no quibbling.
What a nice easy customer service and shopping experience.

2022年6月15日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi Tania,

Thank you for taking the time to leave us a review. We appreciate your kind words!

I am delighted to hear how happy you are with our service. Thanks for choosing to shop with us!

We hope to see you again soon!

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
Jessica
Millets Online Review Team

5つ星のうち5の評価

Great service...Great prices....

Very good service and great range of products on sale..staff very friendly helpful and knowledgeable.. Will definitely be going there again...

2022年6月14日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi Customer Stuart Jessop,

Thank you for leaving a positive review.

I'm pleased to hear that you are happy with the selection we offer and the customer service we provide.

We hope you shop with us again soon.

Kind regards,
Rashid,
Millets online review team

5つ星のうち5の評価

Vicky and Sylvia have been very helpful…

Vicky and Sylvia have been very helpful and welcoming to the store! Well recommended!

2022年6月13日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hello Alex,

Thank you for leaving a review.

It's great to hear that both Vicky and Sylvia have been very helpful and welcoming on your visit to our store.

We hope to have you shopping with us again soon.

Emma,
Millets Online Review Team.

5つ星のうち5の評価

Couldn't be more helpful

Just had a fabulous visit this morning to Millets in Newark...
Vicky & Silvia couldn't have been more helpful..lovely ladies..Thankyou to you both

2022年6月7日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi Denise,

Thank you for taking the time to leave a review.

It is wonderful to hear you are happy with the level of service Vicky and Silvia has provided and you have enjoyed your shopping experience with us.

We hope to see you shopping with us again in future.

Thanks,
Danielle,
Millets Online Review Team

5つ星のうち5の評価

Excellent Customer Service and great…

Excellent Customer Service and great product

2022年6月5日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi Adrian,

I appreciate you taking the time to leave us this review.

I am pleased to hear that you are satisfied with the overall customer service you have received and happy with the range of products we provide.

We hope you had a great experience with us and we look forward to seeing you again soon.

Thanks,
Moahmed,
Millets Online Review Team.

5つ星のうち5の評価

I went to Millets to buy a new pair of Walking Boots

I went to Millets to buy a new pair of walking boots as the last pair I bought, were from a sports store, and they failed after 13 months.
The staff were friendly and polite and kindly explained why we were not allowed to be left alone with the boots due to previous thefts.
The boots were reduced from £180.00 to £145.00 They are sturdy, supportive and comfortable and good quality leather.
If I need any other outdoor equipment I know were to go.

2022年5月23日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hello George,

Thank you for leaving a review.

It's great to hear that on your recent visit to one of our stores, you have purchased with assistance a new pair of comfortable, sturdy good quality walking boots at a good price.

We look forward to having you shop with us again soon.

Emma B,
Millets Online Review Team.

5つ星のうち4の評価

Satisfied customer

I recently purchased walking shoes at Millets in Newark. I have difficulty in getting a comfortable fit owing to the shape of my feet and always hope for a very patient assistant. I wasn’t disappointed when Claire/Clare arrived to help. She was friendly and most helpful in bringing a number of pairs for me to try. I was happy to be successful and have found the right ones. Not so successful with the trousers as the choice of lightweight walking trousers was limited in both colour and size. Thank you Claire/ Clare for your patience

2022年5月22日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hello Linda,

Thankyou for leaving us this positive review.

I am pleased to hear that you was successful in finding the right walking shoes and that you are satisfied with the excellent service provided by Claire.

We hope to see you shopping with us again soon!

Thankyou,
Morgan,
Millets Online Review Team.

5つ星のうち5の評価

Great Service

Clair gave great service today when making my purchase in store today.
Thank you

2022年5月21日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi Scott,

Thank you for taking the time to leave a review.

It's lovely to see Clair gave such great customer service whilst you shopped in store, we will be sure to pass this feedback on.

We hope to see you again soon!

Take Care,
Robyn,
Millets Online Review Team.

5つ星のうち5の評価

Kind and helpful staff

Kind and helpful staff. Recommended store ..

2022年5月12日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Good afternoon,

Thank you for leaving a review.

It's great to hear that you have found our team to be both kind and helpful and we look forward to having you shop with us again soon.

Emma B,
Millets Online Review Team.

5つ星のうち5の評価

Really helpful and knowledgeable staff

Really helpful and knowledgeable staff, thank you for your assistance. We were purchasing items for my sons first scouts camping experience so their advice was most welcome.

2022年5月1日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi Katie,

Thank you for your kind words! We appreciate you taking the time to leave us a review.

I am delighted to hear how happy you are with your son's new scouting items. It's great to hear how knowledgeable and helpful the staff were when assisting you!

Thank you for choosing to shop with us. We hope to see you again!

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
Jessica
Millets Online Review Team

5つ星のうち5の評価

Last minute dash for D of E walking boots

Last minute dash for D of E walking boots to Newark millets with 15 minutes to spare before closing time. There was a good range of boots with a good range of prices. Rebecca couldn't have been more helpful answering all our questions and not rushing us along but making sure my son was sorted with the best boots for his requirements.
She encouraged us to a few add on products recommending socks and high protein/sugar snacks for my boys first 10k hike.

2022年4月27日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi Annette,

Thank you for taking the time to leave your positive review.

I'm happy to hear that you have had a great experience with our store, and the products offered as well as the help and knowledge.

We look forward to you shopping with us again soon.

Have a nice day!
Molly
Millets Online Review Team

5つ星のうち5の評価

Helpful Service

I was looking for walking shoes or boots unsure which would be best for me.
Sandra was the assistant and extremely helpful.
I tried my usual shoe size but could feel my toe at the end. She immediately said they would not be right and a bigger size would be better. While the boots felt too heavy the shoes were much better.
I decided walking socks would be useful too, so Sandra asked about the type of walking I did then guided me towards ones on offer that would suit my lifestyle.
Sandra's friendly and approachable manner meant I felt under no obligation at any time. She also asked if I was a member of National Trust or in the NHS in case she could offer me any further discounts.
I'm very pleased with my purchase and Sandra's advice

2022年4月23日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hi Tracey,

Thank you for leaving a positive review.


I am glad to hear that you had a great customer service experience shopping in our store and I hope you are happy with your purchase.


If you need any help in the future, please let us know.


We hope to see you shopping with us again soon.


Thanks,
Samsam,
Millets Online Review Team.

5つ星のうち5の評価

Good value boots

Had just the sort of boots I was looking for - fabric, medium price and, of course, comfortable ... and I got my Scouts' discount! Quick and cheerful service from Francis who found my size right away. Pleasant shopping experience - thank you.

2022年4月14日
自発的なレビュー
Millets - Newark ロゴ

Millets - Newark からの回答

Hey Georgia Mary,

Thank you for taking the time to write a review.

It's great to hear that you are really happy with your item.

Please feel free to contact us if you require any additional support.

We hope to hear from you again soon.

Kind regards,
Harley.
Millets Online Review Team.

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