The staff were friendly, helpful and knowledgeable. They were more than happy to keep fetching different boots for me to try. They also applied an unexpected discount. The staff are better than other... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Indoor Shooting Stick: I was looking for a very small footprint chair or stool that I could use indoors - hence the shooting stick idea. I went into the Newark Millets and spoke to jessie. she got... もっと見る
企業が回答しました
First visit previous day slightly marred by abrupt manner of staff member. Returned following day (14/7) to be greeted by friendly and helpful staff ( Rebecca and Jessie) so felt more confident buying... もっと見る
企業が回答しました
Went into the Newark store to buy some walking boots for myself and some outdoor clothing for my husband. I cannot thank the assistants Rebecca and Claire enough, they were extremely helpful, friendly... もっと見る
企業が回答しました
企業情報
Millets - Newark について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
Unit 10, St Marks Place, NG24 1XT, Newark, 英国
- 01636 557177
4.8
優良
211件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
The coat I bought online was too small so visited the local shop and the staff were very helpful as usual to find an alternative for me
2021年11月27日
Millets - Newark からの回答
Good Morning,
We appreciate you for taking the time to leave us this review!
I'm really glad to hear you've had a positive in store shopping experience with us.
Also it's great to read staff assisted in finding the correct exchange.
If you need any further information in the future, please don't hesitate to contact us back.
We hope to see you again soon!
Kind Regards,
Jasmine,
Millets Online Review Team.
Great service
Great service from Vicky, Silvia and Francis. Very friendly and helpful. Best old school customer service.
2021年11月26日
自発的なレビュー
Millets - Newark からの回答
Hello Simon,
We appreciate you for taking the time to leave us this review!
I'm really glad to hear you've had a positive in store shopping experience with us.
Also it's great to read Vicky, Silvia and Francis was friendly and helpful.
If you need any further information in the future, please don't hesitate to contact us back.
We hope to see you again soon!
Kind Regards,
Jasmine,
Millets Online Review Team.
Bought my Berghaus boots at Newark…
Bought my Berghaus boots at Newark shop. Didn't have my size but tried on various others with the very helpful girl at the shop. In the end had to order a pair at no extra cost and have them sent to my house. Very efficient and helpful staff. Boots have rubbed at the back of my heel but otherwise seem to be waterproof which my other goretex Berghaus were not, after walking my dogs in them daily for a few months. Service excellent, boots which were over £100, hopefully will be as good once I get them bedded in.
2021年11月9日
Millets - Newark からの回答
Hi Helen,
Your review means a lot to us! Thanks for taking time out of your day to provided feedback about your recent experience with us here at Millets, we’re pleased that your experience was a good one.
Thank you for shopping with us!
Kind Regards
Jordan
Millets Online Review Team
I went into Millets Newark on Thursday
I went into Millets Newark on Thursday, Vicky & Nicole were very helpful very polite & smiled all the time , thank you
2021年10月9日
自発的なレビュー
Millets - Newark からの回答
Hi there,
Thank you for leaving this wonderful review.
I'm so glad to hear that you were happy with your recent in store experience!
We hope this means we'll be seeing you back around her again in the future.
Kind regards,
Bekki
Millets Online Review Team
Excellent service
2021年10月5日
Millets - Newark からの回答
Hi Sandra,
Thank you for your feedback.
We are pleased to hear that you are happy with our service.
We hope to hear from you soon.
Kind regards
Nora
Millets online review team.
Millets - Newark からの回答
Hello Sam,
Thank you for taking the time to leave a review.
Its great to hear that you have had such a good experience in store with Silvia making your day.
If you need any advice in the future please feel free to get back in contact with us.
We hope to be hearing from you again soon.
Kind Regards,
Emma,
Millets online review team.
Excellent service by Sandra & Rebecca…
Excellent service by Sandra & Rebecca today.
2021年9月26日
自発的なレビュー
Millets - Newark からの回答
Hello,
thank you for leaving a review.
its great to hear that you have had a positive experience in one of our stores receiving great service from Sandra and Rebecca.
If you need any advice in the future please feel free to get back in contact with us.
We hope to be hearing from you again soon.
Kind Regards,
Emma,
Millets online review team.
Saturday
Came in on Saturday and was served by Silvia. Silvia was great. She had a great sense of humour and was very cheerful. I went away with the perfect coat and was very happy.
2021年9月21日
自発的なレビュー
Millets - Newark からの回答
Hi Robert,
Thank you for taking the time to leave this review.
It's great to hear about your positive experience you had with us and also for Silvia for her great sense of humor when dealing with customers.
I will pass this feedback to the store manager for you.
If you need any advice in the future please feel free to get back in contact with us.
We hope to be hearing from you again soon.
Kind regards,
Christian
Millets Online Review Team.
Very happy with service
2021年9月18日
Millets - Newark からの回答
Hi Janet, thank you for taking your time to leave your lovely review.
It's great to hear that you are satisfied with the service we have provided!
If you need any help in the future please don't hesitate to let us know.
We hope to hear from you again soon.
Kind regards,
Ria,
Millets Online Review Team.
Outstanding shopping experience
My recent visit to the local Millets store in Newton Abbot proved to be another excellent experience. The staff were incredibly helpful and friendly. They went out of their way to provide great advice and unrivalled customer service. Thank you so much and l look forward to seeing you all again soon.
2021年7月18日
Millets - Newark からの回答
Dear William,
Thank you for your recent review and I'm glad to hear that your experience in-store was a good one.
Hopefully, we'll see you again in the future.
Many Thanks,
Aimee,
Millets Online Review Team
Great service and it was almost 5 stars…
Great service and it was almost 5 stars but for the errors in the emails regarding delivery. The delivery company wasn't correctly identified and the link to the delivery web site didn't work. It was actually delivered by DHL which delivered 2 hours prior to the notified time and dropped it on the doorstep and ran! The staff in store were friendly and helpful. The walking trousers were comfortable but the pockets are a little small.
2021年7月10日
Millets - Newark からの回答
Hi David,
Thank you for leaving us a review.
I am pleased to hear that you are happy with your recent online shopping experience and this has been fed to our customer care team.
We look forward to seeing you again soon.
Many thanks,
Iqbal,
Millets Online Review Team
Came in looking for some festival gear…
Came in looking for some festival gear for an upcoming event. Vicky who helped us was super lovely! Incredibly knowledgeable about the products and recommended items from experience. will be shopping here again. Thanks
2021年6月30日
自発的なレビュー
Millets - Newark からの回答
Hi Kate,
Thank you for leaving us a review.
I am pleased to hear that you are happy with your recent in store shopping experience.
We look forward to seeing you again soon.
Many thanks,
Fiona,
Millets Online Review Team
Monday morning
Very happy with the help I received today from Sandra and colleague. They were extremely helpful and I purchased everything that I had been looking for without any trouble thank you.
2021年6月21日
自発的なレビュー
Millets - Newark からの回答
Hi Hillary,
Thanks for the wonderful review.
Nothing pleases us more than when our customers are happy!
We look forward to seeing you again soon.
Many Thanks,
Shauna
Millets Online Review Team
Very friendly and cheerful staff
Very friendly and cheerful staff. Really happy to help with everything I wanted. Vicky dealt with my exchange very efficiently and I was made to feel like a valued customer
2021年4月24日
自発的なレビュー
Really quick delivery well done guys
2021年4月11日
These shsoes were made for walking!
I've been a wearer of Merrell Chameleon walking shoes for many years, but my third pair recently began letting in water through the well-worn heels - time for some new ones! I searched many websites looking for the best price for a replacement pair. After an hour of looking I hit gold with Milletts. Exactly the shoes I was looking for, and at a price significantly lower than competitors. I ordered the shoes and waited for their arrival. This was the only disappointment...Hermes, the parcel company, took three days to get them to me; at no time could I track their journey, ensuring I was home to take delivery. Now looking forward to giving the new shoes an outing...once the Covid regs. allow me to leave home!!!
2021年1月12日
Millets customer service in the Newark…
Millets customer service in the Newark store is appalling. Extremely rude shop assistant who refused to refund an item & had zero people skills. I will never shop from Millets again. Terrible experience. Poor organisation in their store. Very unpleasant staff.
2020年12月5日
Millets - Newark からの回答
Hello customer,
Thank you for your review today.
I am sorry to hear of the issue you have encountered while ordering from us.
To enable me to investigate this can I please ask you to email into onlinereviews@millets.co.uk quoting reference "TrustPilot #14556467".
Thanks in advance,
Matthew,
Millets Online Review Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。