Millets - Uckfield レビュー 

749
TrustScore 5段階評価の5

5.0

136 High Street, TN22 1QR Uckfield, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited to buy some new walking boots. Phoenix helped me choose a suitable pair, ensuring correct fit and gave a lot of good advice. Really impressed with the service and would definitely recommend v... もっと見る

企業が回答しました

5つ星のうち1の評価

Brought two back packs online, only one delivered, Response from customer service, was disgusting, hung up on my call, still waiting for a reply and a refund or my second bag to be delivered

企業が回答しました

5つ星のうち5の評価

Simon was very helpful with my preparations to walk the Camino de Santiago. He has a wealth of knowledge around walking boots and lacing configurations! He offered friendly, constructive advice and I... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service in Uckfield store Size of shoe in the colour I wanted not in stock but ordered on-line for store delivery & arrived the following day!|

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Uckfield について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

5.0

優良

TrustScore 5段階評価の5

749件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(749)

過去12か月のレビュー数: 5,729

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Love these fold up chairs they are very…

Love these fold up chairs they are very comfortable to sit on.

2026年8月19日
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

5つ星のうち5の評価

Great service in Uckfield store

Great service in Uckfield store
Size of shoe in the colour I wanted not in stock but ordered on-line for store delivery & arrived the following day!|

2026年8月19日
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Visited to buy some new walking boots.

Visited to buy some new walking boots.
Phoenix helped me choose a suitable pair, ensuring correct fit and gave a lot of good advice. Really impressed with the service and would definitely recommend visiting in store over buying online.

2026年8月13日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

The team were excellent on multiple…

The team were excellent on multiple visits, helping me with different camping equipment. Andy especially was very helpful in guiding me to the best suited products, he was very knowledgeable and friendly!

2026年6月23日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Simon was very helpful with my…walking boots

Simon was very helpful with my preparations to walk the Camino de Santiago. He has a wealth of knowledge around walking boots and lacing configurations! He offered friendly, constructive advice and I wouldn’t hesitate to return for more for my next Camino.

2026年5月1日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Friendly helpful advice

The staff were friendly and helpful, particularly Phoenix who was very knowledgeable and helped me select the correct items for my trip.

2026年8月18日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Really helpful and knowledgeable staff…

Really helpful and knowledgeable staff in the Uckfield branch with so much useful advice.

2026年8月11日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Needed to return faulty item

Needed to return faulty item, no problem, staff in store very helpful. Replacement received all working now.

2026年8月2日
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Very helpful and friendly staff

Very helpful and friendly staff, we were helped by Josh who was extremely helpful

2026年8月9日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

5つ星のうち5の評価

Thank you Phoenix

Absolutely amazing staff, so lovely, thoughtful and helpful especially Phoenix. She taught me more in 10 minutes about hiking shows then I’ve learnt in my whole life.

2026年8月5日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

5つ星のうち5の評価

Efficient.

2026年7月28日
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Isaac’s Review

I left a review for Ben at Uckfield Millets yesterday and I’m now leaving one for Isaac.
So I had order two different size Merrell walking shoes and had them sent to Uckfield store to try on
Ben wasn’t on that day but Isaac was. Again super helpful and very knowledgable like Ben. He laced both pairs up for high instep and I tried them on and walked around the store. The larger pair were a better fit so I asked to buy them. But having already paired for both online I needed a refund. Isaac was brilliant with this I’d forgot my cards but he was able to navigate the system so I did get my refund instead of having to come back again. Both Ben. And Isaac are a asset to the brand, I sincerely hope they don’t shut this store!
Thanks Ben and Isaac I took the shoes out the following morning for a good walk and got home to feel like I’d not walk at all.
I’ve now ordered another pair same colour and had them sent to the store as well.
Brilliant service more than happy to recommend this store and staff

2026年8月1日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Went to get hiking shoes for my eldest…

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always have a look in Millets even if I'm not after something in particular because it's a nice store to just browse with friendly staff.

2026年7月22日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

Nice staff

Nice staff. Very helpful and knowledgeable. Nothing is too much trouble. I use this store a lot and they’ve always been so.

2026年7月5日
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

New walking boots.

Josh served me and helped me pick out some new walking boots. Went through the range had some pros and cons. Went and found a couple of sizes to try. Didn’t try to sell me the most expensive, just went through what would suit my needs and expertly upsold me a couple of sets of socks!! 👍🏼 shopped here many times and always helpful even if I’ve had some minor issues.

2026年7月11日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

My daughter was looking for some hiking…

My daughter was looking for some hiking shoes. Could have ordered online but had some questions and wanted them asap. Called the shop and spoke to Isaac who was very helpful and went to check sizes were in stock as it was a good 30 min drive to Uckfield. He confirmed they were so we made the trip and were very glad we did. Isaac was knowledgeable, extremely helpful and personable. He helped us with everything we needed and seemed genuinely interested chatting with us about in the walking and hiking we do. I will definately be making my way to Millets in Uckfield again next time I need anything new knowing that’s the level of service provided.

2026年7月12日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

We were served by Jonny who was…

We were served by Jonny who was extremely professional and knowledgable, he was able to answer my questions with ease. We found exactly what we came in for and the pricing is good for the quality. Good visit.

2026年7月11日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

Went in to purchase my husband a pair…

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband to try.
Purchase successful - thank you.

2026年7月4日
自発的なレビュー
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Very helpful staff at Uckfield

The staff were incredibly helpful and understanding when arranging a replacement to a damaged gilet, even though I could only show my credit card charge rather than their original receipt.

2026年6月16日
Millets - Uckfield ロゴ

Millets - Uckfield からの回答

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

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