We needed to buy some equipment for my son's school trip to Norway. Not knowing anything about what was needed we went into the Worthing store to get some advice. Shaun was so knowledgeable and help... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Dan and Jude were really helpful and knowledgeable when I was looking to buy new kit last-minute for a hiking holiday in the Dolomites. They listened well, gave me time, and the boots and socks they r... もっと見る
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Fantastically helpful team as always its such a shame that this store is going not sure what ill do for my outdoors needs!
企業が回答しました
The courier left out side the flats and I live on THE 14th floor and had gone before I get the courier photos I rang them AND TRIED TO LET YOU KNOW BUT GOT NO WERE
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企業情報
Millets - Worthing について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
78 Montague Street, BN11 3HE, Worthing, 英国
- 01903 256162
4.9
優良
1092件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Millets - Worthing からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Millets - Worthing からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent experience
Was made welcome when entering the store. Damon & Dan were very helpful in assisting me.
Store was clean and tidy
2026年6月3日
自発的なレビュー
Millets - Worthing からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Great staff and easy to deal with.
2nd time I've been in recently and served by a different man. Both times it was great. Nice laid back staff, easy to talk to, very helpful, a pleasure to interact with.
2026年5月31日
自発的なレビュー
Millets - Worthing からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Best shoe fitting experience I've had
After mistakenly ordering the wrong size online, I popped into the shop to double check I could exchange for another size in-store. Dan suggested trying out other sizes and shoes while I was there, and he was really attentive and was super helpful. I struggle to find shoes to fit my feet and shoe shopping is therefore a tedious, time-consuming, and generally negative experience for me. He was so helpful with shoe suggestions and advice, and making sure they'd have the size I wanted ready for exchange, it really made such a positive difference to the whole endeavour.
2026年5月31日
自発的なレビュー
Millets - Worthing からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Given away
The staff gave away my product to someone else so I went to the store and all i got was a refund !!!
2026年5月19日
Millets - Worthing からの回答
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us
Thanks again for your time,
Millets Customer Care Team
Pleasant and helpful staff
Pleasant and helpful staff, Don who served me was knowledgeable.
2026年5月26日
自発的なレビュー
Millets - Worthing からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Satisfied customers
Dan (assistant) was knowledgeable, helpful and very pleasant overall. Excellent customer service.
2026年5月25日
自発的なレビュー
Millets - Worthing からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Fantastic customer service
Need to return a pair of boots and Kayley helped me find another pair that was more suited. Kayleh was very kind, polite and did get customer service. Praise where praise is due.
2026年5月21日
自発的なレビュー
Millets - Worthing からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great service from Kay Ley and Dan
The service I received from Kay Ley assisted by Dan was excellent. She found the Cooler I required. She was helpful and gave me appropriate discounts for my purchase. Very good.
2026年5月22日
自発的なレビュー
Millets - Worthing からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Would like to recommend Shaun
Would like to recommend Shaun. Had excellent service from him today. He went out of his way to help us find what we wanted from the shop and helped us with our online order. Thank you Shaun
2026年5月20日
自発的なレビュー
Millets - Worthing からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
I was looking to purchase some summer…
I was looking to purchase some summer walking trainers and the staff made the whole experience easy and straightforward.
2026年5月20日
自発的なレビュー
Millets - Worthing からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Kay was very helpful
2026年5月19日
自発的なレビュー
Millets - Worthing からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Amazing staff
Such great service from the lads in the shop! We come in a couple of times a year for the essentials and always leave happy.
They’re chatty and genuinely interested in what you’re doing or where you’re going.
Myself and partner were climbing Snowdon for the first time and they gave really helpful tips.
Will be back in a few weeks for some more bits for our summer camping trips.
2026年5月4日
自発的なレビュー
Millets - Worthing からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
I was in Millets with my dad looking…
I was in Millets with my dad looking for the supplies, equipment and kit that I needed in order to do my bronze Duke of Edinburgh. We had already had a look online to get a rough idea on what we were going to get especially at first aid kits. The one that we had initially found online we could not seem to find in store. Damon came over and asked whether we needed any help and continued to help us get the rest of the kit that I needed. He not only showed us what he’d recommend but also showed us the good quality stuff, cheaper stuff and of benefits of each item he showed us. Overall he was very good and had great customer service.
2026年5月3日
自発的なレビュー
Millets - Worthing からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
The staff generally very friendly
The staff generally very friendly, except when they are more focussed on their own conversation. I find their clothing good value. I usually emerge having bought something.
2026年4月29日
自発的なレビュー
Millets - Worthing からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Dan and Damon were very helpful
Dan and Damon were very helpful, giving additional advice and guidance. Great service.
2026年4月26日
自発的なレビュー
Millets - Worthing からの回答
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I have always loved Millets,for most of…
I have always loved Millets,for most of my 69 years -traditional & yet also modern in producing top quality merchandise,with a venerated name that is synonymous with trusted,reliability and value! Thankyou!
-My first wellies,at the age of 5 were from Millets!
2026年4月22日
Millets - Worthing からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Millets - Worthing からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
I was served by Dan in millets worthing…
I was served by Dan in millets worthing today.
He was helpful, friendly and professional in his approach. He served me in a timely manner and found exactly what I was looking for and his customer service was great
Well done Dan and thank you 😊
2026年4月20日
自発的なレビュー
Millets - Worthing からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
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