Mixxaudio レビュー 

I purchased a set of earbuds and on opening, discovered I had an issue with both earbuds failing to charge when placed in the case. I contacted Mixx and got an immediate response. They sent me a label to return the item and they then sent me out a replacement. This is customer service at its best and huge thanks to Ben and George who dealt with the issue.

Had to return a pair of ear buds as faulty and they have been returned FOC. The customer service has been excellent so a big shout out to and thank you to Ben Savage for all his help.
Would deffo recommend!😀

Cannot praise this Company enough, after having a issue with my buds I contacted them for help and after a discussion with them I received a new pair the next morning which was unexpected, highly recommended

Aside from the very high audio quality and long battery life of Mixx wireless streambuds (both phenomenal for such low cost), the tech support service I got from them this week is hands down the best customer support I've ever dealt with.

Love my streambuds. They started stuttering recently and I couldn't work out why so a support rep called Ben helped me out, even with suggestions that weren't directly linked to Mixx (like checking Spotify settings etc.). Honestly I thought I'd just worn them out from overuse and was just going to buy a new pair. After a few very speedy emails, Ben resolved -without me even thinking to ask - that they would just send me a new pair as I realised I was actually still in warranty.

If you have an issue with product in UK and it cannot be resolved by mail comms, you can post your earbuds to them for free and they'll check it out for you.

Super, super product and their team do care about customer satisfaction. If you ever need help troubleshooting, they're so fast at replying by email. No waiting for days or hitting dead ends trying to talk to a human.

Again the audio quality is top tier. Personally I don't like AirPods. I've gotten a number of friends and family hooked on Mixx buds because of this resistance to $$$ AirPods. Two are whom are musicians which will tell you all you need to know.

I would give more than 5 stars if I could!

Highly, highly recommend this product and this company.

Had these headphones for around a year now and fully recommend battery life is very good. Recently my headphones had a fault so I had to message the Mixx Company and they were very quick to respond saying how I could fix it and asking for photos of the product. They once diagnosed the asked me to send them in for testing where they sent me a free postage label so I didn’t have to pay. And within a matter of a few days they had sent me a brand new pair of headphones all whilst keeping in close contact with me to let me know what was happening. This was all covered under the two year warranty. Very good service.

Ther replaced my device under the 2 year warranty. I bought it in December 2023 and one side stopped working this week so I contacted them and they’ve been absolutely incredible about the replacement! I’m very happy with it

First of all they're very reasonably priced for solid earbuds. Mine developed an issue with charging and connecting after 6 weeks or so and when I reached out to customer service they were very helpful. Free returns for quality testing and when it was determined that they were faulty, Mix sent me a replacement set immediately. The whole process took less than a week.

Mixx must be one of the most supportive of customers.
I thought that my earbuds were faulty. As requested I returned them but received a replacement before Mixx had received the return. Just no words to say how impressed I am.

Unfortunately my earbuds were not working and I approached customer care team .
Team was so prompt to acknowledge my concern also told me to few steps to check the product however it didn’t work .
Immediately they know that product still not working offer me replacement.
I been delighted to deal with them and the quality service given me 5 star rating/ satisfaction.

Four months after we purchased some Mixx Streambuds we had a problem with the right Streambud not fully charging so we emailed Mixx Audio, who suggested some simple checks and contact cleaning then kindly suggested and paid for the Streambuds to be returned to them so they could be checked in-house. Within 3 days a new pair of Mixx Streambuds was posted to us without any fuss. Mixx Audio were polite, helpful and customer-focussed throughout all their emails and we'd be happy to purchase other products from them in the future.

I had a slight issue with the turntable. Ben was fantastic, helped me get it sorted and just really nice about it. Highly recommend this company

Hassle free dealings with George from MIXX. One earbud stopped working and I was asked to return them. A few days later I received a message saying they are replacing them. Excellent result

Really great customer service, very responsive and extremely helpful. I had a faulty pair of earphones, contacted them very easily through their website and I was able to send the earphones back to them to be tested and eventually replaced. The whole process was very quick and easy.

Amazing customer service, George was very kind and helpful, solved our issue a couple of times already.
Highly recommend them!

Impeccable customer service. Faultless. Quality affordable products. Unlike numerous other earbuds I've used including |Sony one's these have not given up on me after only a few months. As I said, impeccable.

Firstly I want to say a big thank you to Ben Savage at MIXX, he handled my issue phenomenaly and was attentive from start to finish. I bought a pair of the MIXX StreamQ C2 headphones and they became faulty as in the Bluetooth capabilities stopped working and he was so quick to organize a return and ship out a replacement pair once they confirmed the fault with the other one. Great company, would definitely recommend for the level of service alone not mention the great audio quality in headphones for the price point.

Excellent customer service and items are very good quality and value for money. I ordered the style and these were exchanged and new ones sent out promptly and no issues. Big thanks to Ben for his assistance 🙏

Mixx c2 headphones
i have a set of c2 bluetooth headphones
the sound and comfort is fantastic
a small tear appeared on the left cushion
so i contacted MIXX
the service i received was superb
dealt with Ben and he was fantastic
problem solved
with reccomend mixx to anyone who asks me

thanks again Ben

really helpful customer service, would highly recommend to anyone wanting to buy a set of headphones from.

First class service.
I had a minor problem with my MIXX ear pods which were almost two years old. I contacted the Customer Services Team who sent me a link to print a label to return the pads for inspection at no cost to me.
I posted the ear pods and received an email the next day to say that replacements had been sent to me.
I was very impressed with the service I received. Excellent.