This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a rea... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... もっと見る
企業が回答しました
Really great experience, Sophie was excellent, explained the eye exam process really well . Sales assistant Lily was also really good, seamless experience in beautiful surroundings. If you care about... もっと見る
企業が回答しました
Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... もっと見る
企業が回答しました
企業情報
当該企業による記述
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
連絡先
21 Chiltern Street, W1U 7PH, London, 英国
- +442035321121
- info@monclondon.com
- www.monclondon.com
5.0
優良
393件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service !
2026年5月21日
MONC からの回答
Good day Sara,
WE appreciate you taking the time to leave us such a positive review.
Please keep in touch if we can help with anything in the future.
All the best,
The MONC Team.
Excellent service!
Purchased new sunglasses at Chelsea Flower Show. Excellent customer service and a great product!
2026年5月20日
MONC からの回答
Dear Greg,
Great meeting you last week at The Chelsea Flower show.
Please keep in touch if you need any adjustment's or repairs on your sunglasses in the future.
Kind regards,
The MONC Team.
Excellent friendly staff
Excellent friendly staff. Superbly knowledgeable and also really proactive
2026年5月14日
MONC からの回答
Dear Paras,
Thank you for leaving us such a lovely review, we really do appreciate it.
Good to hear you enjoyed your eye care appointment with us also and we are here in the future if you need us.
Kind regards,
The MONC Team.
MONC からの回答
Dear Rosemary,
It's great to hear you had so much fun choosing your new MONC glasses, we really do try our best to make the whole MONC journey an experience in it's self.
We look forward to welcoming you back into store at some point in the future.
Kind regards,
The MONC Team.
Excellent product and service.
2026年5月12日
MONC からの回答
Dear Ian,
Thank you for taking the time to leave us a review, we really do appreciate it and we look forward to helping you again in the future.
Kind regards,
THe MONC Team
MONC からの回答
Good day Philip,
Thank you so much for taking the time to leave us a review, we really do appreciate it and i hope you are loving your new MONC clip on lenses.
All the best,
The MONC Team.
I love visiting Monc in Marleybone any…
I love visiting Monc in Marleybone any time I am traveling to London from the US. The manager, Chris Forde is so great to work with. He’s very knowledgeable and helpful and a joy to talk to. I cherish my sunglasses and receive a lot of compliments on them. They look so chic and are very well made. In short, excellent service and quality product!
2026年4月23日
MONC からの回答
Dearest Leslie,
It's always a pleasure to see you both when you visit London.
Thank you for your kind words, we really do appreciate it and your continued support and we hope to see you again sometime this year.
All the best,
The MONC Team.
MONC からの回答
Hello Phil,
Thanks for taking the time to leave us such a positive review.
We hope to welcome you back into store at some point in the future.
Kind regards,
The MONC Team.
Excellent service
Excellent service. Within a week the Monc team located and refurbished a replacement frame that was no longer part of their stock to replace my main pair of glasses when they broke.
2026年4月14日
MONC からの回答
Hi Don,
Thanks for taking the time to leave us a such a positive, it's always a pleasure seeing you both and we look forward you in store again at some point in the future.
Kind regards
THe MONC Team.
good glasses and knowledgable staff
2026年4月15日
MONC からの回答
Hello Matthew,
Thank you for the lovely review! If you need anything in the future don't hesitate to reach out.
Best Wishes,
The MONC Team
Great advice and lovely products
2026年4月11日
MONC からの回答
Hi Rob,
Thank you for your kind words.
If there is anything we can help with in the future, please don't hesitate in contacting us.
All the best,
The MONC Team.
Super knowledgeable and helpful with a…
Super knowledgeable and helpful with a fabulous product range.
2026年4月7日
MONC からの回答
Hi Sarah,
Thanks for your great feedback, It's always a pleasure.
Kind regards,
The MONC Team.
Good selection of more classic eyewear
Good selection of more classic eyewear. The helpful sales assistant made selecting a pair of sunglasses very easy
2026年3月22日
MONC からの回答
Good day Ben,
Thank you for taking the time to leave us such a great review, we really do appreciate it.
If there is anything we can help with in the future, please don't hesitate in contacting us.
Kind regards,
The MONC Team.
A fabulous boutique!
A fabulous boutique!! I'm a big fan of their sunglasses and I also use them for my reading glasses. A very high quality product coupled with great customer service. Chris is always fantastic!! Thanks guys!!
2026年3月6日
MONC からの回答
Hi Paolo,
As always, it's a pleasure helping you with your glasses and the amazing selection of bespoke tints you choose from us.
Hopefully we will see you again soon.
All the best,
The MONC Team.
MONC からの回答
Hi Jack,
Glad to see you enjoyed your online shopping experience and we hope to be able to help you again in the future.
Kind regards,
The MONC Team.
MONC からの回答
Dear Sebastian,
It's always a pleasure and i hope you are loving our new clip on sunglasses lenses as much as myself.
Until next time,
The MONC Team.
MONC からの回答
Hi Cassidy,
Thank you for taking the time to leave us a review, we really do appreciate it and look forward to seeing you at some point in the future.
Kind regards
The MONC Team.
thanks for taking the time to adjust my…
thanks for taking the time to adjust my new purchase and also a pair i brought in from the outside. that was very generous...
2026年2月24日
MONC からの回答
Hi Tom,
You are more than welcome and please do pop in and see us in the future if you need your frames adjusted again.
Kind regards,
The MONC Team.
MONC からの回答
Hello Stephen,
Thank you so much for taking the time to leave such a kind review, we really do appreciate it.
I will be sure to pass on your kind words to Chris.
All the best,
The MONC Team.
Amazing service from Chris😍
2026年2月14日
MONC からの回答
Good day Willman,
It was lovely meeting you last week and we look forward to seeing you in store to collect your wife's new bespoke Sunglasses once they are ready next week.
Until then,
The MONC Team.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。