From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a great experience in a beautiful, chic and calm space - nothing like a regular eye test! Everything was explained so well and they were really thorough. The team were all lovely and welcoming a... もっと見る
Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... もっと見る
企業が回答しました
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... もっと見る
企業が回答しました
企業情報
当該企業による記述
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
連絡先
21 Chiltern Street, W1U 7PH, London, 英国
- +442035321121
- info@monclondon.com
- www.monclondon.com
5.0
優良
402件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super knowledgeable and helpful with a…
Super knowledgeable and helpful with a fabulous product range.
2026年4月7日
MONC からの回答
Hi Sarah,
Thanks for your great feedback, It's always a pleasure.
Kind regards,
The MONC Team.
Good selection of more classic eyewear
Good selection of more classic eyewear. The helpful sales assistant made selecting a pair of sunglasses very easy
2026年3月22日
MONC からの回答
Good day Ben,
Thank you for taking the time to leave us such a great review, we really do appreciate it.
If there is anything we can help with in the future, please don't hesitate in contacting us.
Kind regards,
The MONC Team.
A fabulous boutique!
A fabulous boutique!! I'm a big fan of their sunglasses and I also use them for my reading glasses. A very high quality product coupled with great customer service. Chris is always fantastic!! Thanks guys!!
2026年3月6日
MONC からの回答
Hi Paolo,
As always, it's a pleasure helping you with your glasses and the amazing selection of bespoke tints you choose from us.
Hopefully we will see you again soon.
All the best,
The MONC Team.
MONC からの回答
Hi Jack,
Glad to see you enjoyed your online shopping experience and we hope to be able to help you again in the future.
Kind regards,
The MONC Team.
MONC からの回答
Dear Sebastian,
It's always a pleasure and i hope you are loving our new clip on sunglasses lenses as much as myself.
Until next time,
The MONC Team.
MONC からの回答
Hi Cassidy,
Thank you for taking the time to leave us a review, we really do appreciate it and look forward to seeing you at some point in the future.
Kind regards
The MONC Team.
thanks for taking the time to adjust my…
thanks for taking the time to adjust my new purchase and also a pair i brought in from the outside. that was very generous...
2026年2月24日
MONC からの回答
Hi Tom,
You are more than welcome and please do pop in and see us in the future if you need your frames adjusted again.
Kind regards,
The MONC Team.
MONC からの回答
Hello Stephen,
Thank you so much for taking the time to leave such a kind review, we really do appreciate it.
I will be sure to pass on your kind words to Chris.
All the best,
The MONC Team.
Amazing service from Chris😍
2026年2月14日
MONC からの回答
Good day Willman,
It was lovely meeting you last week and we look forward to seeing you in store to collect your wife's new bespoke Sunglasses once they are ready next week.
Until then,
The MONC Team.
Great glasses delivered quickly
Great glasses delivered quickly. Includes really nice case, cleaner and screw tightener. Love all my Monc glasses and sunnies! Such great quality
2026年2月14日
MONC からの回答
Hello Finn,
Thank you for taking the time to leave us such a positive review.
I will be sure to pass on your kind words to the team.
Kind regards,
The MONC Team.
Efficient and friendly service
2026年2月7日
MONC からの回答
Hello Jane,
I just wanted to thank you for taking the time to leave us a review.
We really do appreciate it and we look forward in welcoming you into store again in the future.
Kind regards
The MONC Team.
Excellent glasses
Great looking and easy to navigate website with real photos and measurement info.
Glasses were delivered quickly and were exactly as described. Excellent quality.
2026年1月20日
MONC からの回答
Hi Ben,
Thanks for taking the time to leave us such a positive review.
As a small British independent, we really do take on all feeback and it's great to hear you loved your experience.
We are here if there is anything you need help with in the future.
Kind regards
The MONC Team.
Amazing Service
Amazing Service. The team at monc were super helpful, fast tracking my new lens so I received them ahead of a trip. When I collected they made sure that the new lenses felt good. I’ve had the same two pairs of Kallio glasses from them for 4 years - superb quality and timeless design. Couldn’t recommend more
2026年1月26日
MONC からの回答
Good day Jack,
Great to hear you enjoyed your MONC experience, we will always do our upmost to fulfil any requests we can with regards to timeframe etc and great to hear we managed to have your new MONC soecs ready in time for your travel.
As always, we are here if you have any queies in the future with regards to your frames or updated lenses.
All the best,
The MONC Team.
MONC からの回答
Hello Arijit,
Thank you for taking the time to leave us a 5* review, we really do appreciate it and we look forward to seeing you again sometime in the future.
Kind regards
The MONC Team.
My MONC glasses, ten years and counting!
I bought my original MONC glasses over 10 years ago when MONC had just started trading (I only found out that it was that long ago when I visited the MONC shop in Chiltern Street recently because I had dropped my glasses on a hard stone floor and broke them) I was amazed to meet Freddie MONC's founder again, who actually remembered me from all those years ago! Over the years I have had innumerable compliments on my glasses, the green colour and frame style really seemed to appeal to so many people, and so I was horrified when I broke them, mistakenly thinking MONC might have disappeared years ago. It was great to meet Freddie again and to see that my exact frames and colour were still available. Freddie took my broken glasses and said if I could give him half an hour he would have my new glasses ready. What amazing service and such good luck to find MONC thriving and to be able to have my much loved glasses back again. All the very best to MONC and even greater success in the future. Thank you Freddie
2026年1月21日
MONC からの回答
Good day Richard,
Thank you so much for taking the time to not only leave us a review but also explain your experience with MONC over the years.
We're so happy you got see to see where we started to what we've achieved to date and honestly, we wouldn't be here today without the continued support from our lovely and loyal customers like yourself.
I know Freddie and the entire MONC team really do appreciate your continued support and we look forward to welcoming you to visit us in our new store on Monmouth Street in Seven Dials from March of 2026.
Asalways, if there is anything we can help with in the future from adjustments of your frame to lens updates, please don't hesitate in contacting us.
Kindest regards,
The MONC Team.
Shopping experience in online shop
Shopping experience in online shop: Super fast processing of my order with good communication and clear status updates
Product experience: great quality and very stylish
2026年1月23日
MONC からの回答
Good day Eugen,
Thank you for taking the time to leave us such a great review.
As a small British independent, we really do appreciate it and we look forward to welcoming you back to store at some point in the future.
All the. best,
The MONC Team.
10/10
10/10. I have returned to MONC for my glasses and sunglasses for 10 years. Their products are beautifully made, of timeless style and most importantly their ethics are impeccable. They are genuinely a 'better business'.
2026年1月15日
MONC からの回答
Dearest Anna,
Let me start by saying it's always a pleasure having you visit us in store, it's people like you that have helped us get to where we are today and we really do appreciate it.
Thank you for your continued support and we look forward to seeing you again very soon.
All the best,
The MONC Team.
Amazing service.
I have never been looked after so well helping me pick glasses.The service was amazing.
2026年1月8日
MONC からの回答
Hello Kathryn,
It's great to hear how much you loved your MONC experience.
Her at MONC we love what we do and i believe it shows in every aspect of the business from our manufacturing to our customer service.
We appreciate your feedback and we look forward to your next visit.
All the best,
The MONC Team.
Fantastic service and great advice on…
Fantastic service and great advice on style. Will definitely buy a second pair. The team are super helpful and friendly.
2025年12月10日
MONC からの回答
Hi Stuart,
So glad you enjoyed your MONC experience and even more your MONC specs.
We look forward to welcoming you back into store when you are ready to look for your second pair.
All the best,
The MONC Team.
My second pair of glasses with Monc
My second pair of glasses with Monc. Top quality and reasonably priced. The customer support is always amazing, either in store or online. I highly recommend them!
2025年12月23日
MONC からの回答
Good afternoon Pedro,
As always, thank you for taking the time to leave us a review and more importantly for your continued support.
See you sometime in 2026 we hope.
Kind regards,
The MONC Team.
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