Moove UK レビュー 187

TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Avoid this company at all costs. Once you’ve collected the car, customer support becomes extremely unhelpful. When dealing with PCNs and related issues, they come across as robotic and unwilling to as... もっと見る

5つ星のうち5の評価

Best price I could find, also for a great car (Tesla model 3) and not just some cheap little box. Once I had a phone number to call if I needed something, the communication was quick and over all... もっと見る

5つ星のうち5の評価

After conducting and going round uber partners, l found and realised Moove had the best rate for vehicles. Zaid and his colleague were very helpful helping out with the process from the beginning... もっと見る

企業が回答しました

5つ星のうち5の評価

Thanks to Moove to give me Brand new Tesla Model 3. Absolutely fantastic car. Thank you Zaid Mughal and others to help me out to get Tesla. Everyone are very welcoming nd very helpful, I really apprec... もっと見る

企業が回答しました

企業情報

  1. オート ファイナンス・ローン会社
  2. カー リース業
  3. レンタカー 代理店
  4. リース業

当該企業による記述

Moove helps PCO drivers to own a brand new electric vehicle through our rent to buy model. We want to make it easier for drivers working on platforms such as Uber to make the shift to an electric vehicle and own the vehicle they work in every day. We already have hundreds of drivers working and earning in London in the most sought-after electric vehicles. There's no credit checks and our team are on hand to help you every step of the way.

Make your Moove!

当該企業による記述

We're here to help London's PCO drivers go electric!
Moove is proud to help drivers make the switch to an electric vehicle with market leading rent-to-buy packages.
Get on the road to owning your own car!
You have access to new and used vehicles with the market's lowest deposits. You can be driving, earning and on the way to owning your car with no hassle.
Drive away in 48 hours!
We want to help you drive away in your new car as soon as possible. You could be in a new vehicle in under 48 hours. Speak to the team today to find out more.

連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

187件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 37%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

Great service!

Great service!! Really nice people very helpful.

2025年3月11日
Moove UK ロゴ

Moove UK からの回答

Thanks for leaving us a review Richard, we hope that you're enjoying your new vehicle!

5つ星のうち4の評価

Moove people was nice and helpful to me…

Moove people was nice and helpful to me except one of them which I didn’t get the information about my car to know how I can use it because he referred me to google search and YouTube, and left me with the bloody Tesla car which is Rubbish car so far after a week 😒

2025年2月20日
Moove UK ロゴ

Moove UK からの回答

Hi Essi, thanks for taking the time to leave us a review.

We're sorry to hear that you've not had a great experience with your vehicle so far. We understand that a member of our team has reached out to troubleshoot the issues you've been having, which we hope has helped! We will follow up with you directly next week to check-in.

If you need anything in the meantime, then please reach out to our team at uksupport@moove.io.

5つ星のうち5の評価

I make a deal without even see the car

I make a deal without even see the car.
But all they said it was true and perfectly.
Zaid is very straight forward person.

2025年2月17日
Moove UK ロゴ

Moove UK からの回答

Thanks for taking the time to leave us a review Hafiz. We hope that you're enjoying your new vehicle!

5つ星のうち5の評価

Very fast process

Very fast process
The personnel it is very helpful

2025年2月18日
Moove UK ロゴ

Moove UK からの回答

Thanks for leaving us a review Luc, we're always happy to help!

5つ星のうち5の評価

BIG THANK YOU

I want to say a BIG THANK YOU to Zaid and Marcus,very professional and helpful guys.
Many thanks again for everything!🤝🤝🤝🤝

2025年2月11日
Moove UK ロゴ

Moove UK からの回答

Hi Eugen, thanks for leaving us a review. We hope that you're enjoying your new vehicle!

5つ星のうち1の評価

Worst Pco company to date

Drivers read the reviews this company is the worst Pco company you can ever rent from, you will never own anything from them. They are willing to give you no deposit, because the deal is a rape you being the victim. The extra charges are outrageous the cap on mileage is ridiculous, the customer service is terrible. Do your research it may look appealing now, because you don’t have to pay a deposit but it is not worth it, every driver you see driving one of these cars is a slave. You might aswel write slave on your cheek and call yourself prince lol. This car will cost you £2,000 a month just to rent. This is before you have made any profit, the charges are hidden in the fine print. You will never own the car because of the fine print, and you will never be in the position to take any holiday with this car, there holiday promise is a scam. On top of that they can cancel the contract anytime at their discretion.

I dealt with jayanne who sent me my contract on the day of sign up, when she was supposed to send it two days before. DONT DO IT TO YOURSELF, I rented a Tesla from someone else after this the deal was good, I just paid my deposit and my fixed rental, it was bit more then what Moove tell you, but there was no hidden extra charges. The contract is awful, every week you will pay more then what was presented to you through there fine print contract. You are only benefiting the owners, the flunkies in the office do not care. Everything here is a scam.

Read all the bad reviews and you will learn how this company operates, spread the word on socials and let people know about this. PCO drivers have a community we can create awareness, and give company’s like this a hard time.

All those good reviews are fake, they have flunkies in the office doing that for them all day, you’ll make more if you get a good deal.

God is good

2025年1月30日
自発的なレビュー
Moove UK ロゴ

Moove UK からの回答

Hi there, thanks for taking the time to leave us a review.

We’re sorry that you’ve had a negative experience with us and would like to discuss your concerns in more detail as our team works hard to provide the best service possible. We ensure full transparency about any additional fees in the contract by clearly outlining these during your onboarding process.

Unfortunately, we can’t identify you by your review, so please reach out to us at uksupport@moove.io and we would be happy to address your concerns directly.

5つ星のうち5の評価

Straight forward onboarding

Straight forward onboarding, the staff is very helpful especially zaid.
I will recommend to anyone who looking for pco cars.

2025年1月21日
Moove UK ロゴ

Moove UK からの回答

Thanks for leaving us such a positive review Rashid. We're happy to hear that we provided a smooth onboarding experience! Please reach out to our support team if you need anything in the future.

5つ星のうち1の評価

Scumbag company watch out everyone.

Scumbag company I was with them from the start. Plenty of fake reviews on here and many they have begged trustpilot to remove. Zaid no1 great guy after that I can name many crooks. The cars just look on companies house under moove uk with multiple umbrella company's under them. The cars are on a possession order via the courts. They will con you on the milage, they will take money out.your account on various days without knowledge , they will call you and lie about there name, where they are. Don't test me moove I will tell everybody. Oh 1 last thing. They will say you breaking t&C good luck to the new drivers. Give it a few months and they will con you. As I said I can say many many things.

2025年1月18日
自発的なレビュー
Moove UK ロゴ

Moove UK からの回答

Hi David, thanks for taking the time to leave us a review. We’re sorry to hear that you didn’t have a more positive experience with us.

We’ve looked through your contact history with our team and can see that all of the concerns you raised were addressed in several communications at the beginning of last year. However, if you still have questions that are unanswered then we would recommend visiting our FAQ page: https://uk.moove.io/faq/

5つ星のうち5の評価

Best Pco rent to buy schemes

From the start to the end Marcus was very helpful with everything helped me with all of the process and answered every question I asked, I would definitely give moove a try guys they ain't like the big companies who scam you out of your money , if you need a ev car rent to buy or hire , 10 out of 10 .
Zaid was very helpful at explaining everything.
Thank you Marcus again.

2025年1月16日
Moove UK ロゴ

Moove UK からの回答

Thanks for your review Curtis, we'll be sure to pass on your feedback to Marcus!

5つ星のうち5の評価

Zaid Mughal is star help me from start…

Zaid Mughal is star help me from start to end he explained all the documentation and help me to inspect the car I appreciate his professionalism and helping nature.

2025年1月15日
Moove UK ロゴ

Moove UK からの回答

Thanks for taking the time to leave us a review Shoaib, we agree that Zaid is a star!

5つ星のうち1の評価

company only interested in money

company only interested in money, and with very little attention to detail in the machines delivered. I invite drivers to check the functioning of each individual component in specific telecare (OFTEN NOT WORKING OR DEACTIVATED), POOR ASSISTANCE IN CASE OF VARIOUS PROBLEMS. LASTLY, PAY ATTENTION TO THE SIGNED CONTRACTUAL CONDITIONS

2025年1月3日
自発的なレビュー
Moove UK ロゴ

Moove UK からの回答

Hi Pietro, thanks for taking the time to leave a review and I'm sorry to hear that you've had an issue with our service recently.

I've looked through your contact history and can see that you are speaking with a team member regarding your issue, so I hope that we can reach a resolution soon.

5つ星のうち5の評価

Super satisfied !!!

Super satisfied !!!
Mr Zaid was very professional and helpful.
Fast response for emails and resolved all my enquiries.
Everything went smooth highly recommended!

2024年12月18日
自発的なレビュー
Moove UK ロゴ

Moove UK からの回答

Thanks for leaving us a review Cosmin, we're happy to hear that you have been satisfied with our service so far!

5つ星のうち5の評価

5Stars On helping me getting started

5Stars On helping me getting started and explaining everything. I will be updating this as soon as I need help with the car such as repairs and what not. Because thats where all these companies fail to treat drivers well. But so far so good

2024年12月12日
Moove UK ロゴ

Moove UK からの回答

Thanks for taking the time to leave us a review Raul. Please reach out to the team if you need anything now or in the future!

5つ星のうち5の評価

The moove team are very helpful

The moove team are very helpful, anytime i have had any issues (which is often), i find the staff very understanding and accommodating.
Jayanne is always helpful as is Anthony but Anni has always gone above and beyond to help me resolve any problems ive had over the 2 years being with Moove.

2024年11月22日
Moove UK ロゴ

Moove UK からの回答

Thanks for taking the time to leave us a review Alu. We're happy to hear that you've had such positive experiences with our Customer Success team!

5つ星のうち5の評価

Amazing experience!!

I have been speaking with Zaid, for a few weeks regarding renting a car from moove.
I have bombarded him with hundreds of questions but he remained professional and answered every question i have with all the information i needed.
I had a great experience with moove, everything went so smoothly and they where so helpful!
They are always there when ever you need help and always happy and willing to help!

If you are looking for a PCO car for rent to buy, then its a no brainer you go with MOOVE.

2024年11月21日
Moove UK ロゴ

Moove UK からの回答

Thanks for leaving us a review Ali! Zaid will be happy to receive such positive feedback.

5つ星のうち5の評価

My positive experience with Moove …

My experience with Moove from the conception of my contract and finally signing of the contract agreement was seemingly stress free. What l appreciate most is the clear, effectively , prompt professional communication responses from their staff named Zaid Moghal, he deserves 5stars. I will recommend Moove to driver looking for a professional reliable leasing or rent to buy company!

2024年11月21日
Moove UK ロゴ

Moove UK からの回答

Hi Emmanuel, thanks for taking the time to leave us a review. Stress-free is what we're all about here at Moove! We're happy to hear that you had a seamless onboarding process.

5つ星のうち5の評価

After conducting and going, round uber…

After conducting and going round uber partners, l found and realised Moove had the best rate for vehicles.
Zaid and his colleague were very helpful helping out with the process from the beginning to the onborading process.
They are great guys,l strongly recomend Moove to pco drivers.
Olakunle Balogun.

2024年11月21日
Moove UK ロゴ

Moove UK からの回答

Thanks for taking the time to leave a review Olakunle, we're thrilled that you chose Moove as your EV provider! We will make sure that the team get your feedback.

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