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Mr Tyre Ltd - Coventry レビュー 

1,214
•
TrustScore 5段階評価の5

4.9

50 Gulson Rd, CV1 2JH Coventry, England, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic service went in for 4 tyres and was advised I only needed 2 as nothing wrong with the front 2. Any company turning down sales for the customer these days is doing a great service. Thank you.... もっと見る

5つ星のうち5の評価

Pre booked online. Arrived 10 minutes early and was dealt with within 5 minutes.Friendly staff & comfortable waiting room.

5つ星のうち5の評価

Booked the morning that England beat Mexico... Wasn't hopeful for an appt but got one within the hour. Disappointed that Blue Light Card discount is no longer available though Puncture repair com... もっと見る

5つ星のうち5の評価

Always a great service from Mr. Tyre in Coventry with friendly staff and competitive pricing. They provide honest and transparent communication and go above and beyond in customer service. Just... もっと見る


企業情報

  1. タイヤ専門店
  2. オイル交換サービス
  3. ハイヤー サービス
  4. ホイール アライメント サービス
  5. 自動車修理・整備店
  6. 車検場

当該企業による記述

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

当該企業による記述

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

連絡先

  • 50 Gulson Rd, CV1 2JH, Coventry, England, 英国

  • 442476258002

4.9

優良

TrustScore 5段階評価の5

1214件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(1,214)

過去12か月のレビュー数: 10,308件

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5つ星のうち1の評価

Car returned to me with FLAT TYRE, unsafe to drive.

I am disappointed that my car was 'returned' to me with a flat tyre, I could see it had no side wall 'depth' & was bulging out ie nearly completely flat.

2025年10月29日
Mr Tyre Ltd - Coventry ロゴ

Mr Tyre Ltd - Coventry からの回答

Dear Simon,

We are sorry to hear of the issue you’ve experienced with your tyre and appreciate the opportunity to look into it.

We’ve reviewed the inspection report and the associated CCTV footage from your visit on Wednesday 29 October 2025.

The footage confirms that:
Only the wheel supplied from your vehicle’s boot was fitted with a tyre and fitted to the nearside rear of the vehicle. No other tyres were worked on.
All the tyres appeared to be correctly inflated at the time of fitting and upon departure, as confirmed by the CCTV footage.
There was no visible sign of deflation as the vehicle left the premises.

While the images in the inspection report are at a slight angle, they do not indicate any visible issue with tyre inflation. Additionally, as the tyre in question was fitted last year and has performed without issue since, this would normally suggest that the fitment was sound.

As we have agreed, we are happy to inspect the tyre that has gone down to advise the next steps.

Kind regards,
The Mr Tyre Team

5つ星のうち4の評価

Very competetively priced tyres and…

Very competetively priced tyres and friendly staff. I had pre booked my appointment a few days earlier, but was attended to about half an hour late. The garage was busy, so that's understandable. However I'm a taxi driver and it could have meant a missed fare. Otherwise I would have awarded 5 stars as I previously have.

2025年10月20日
5つ星のうち5の評価

Coventry branch

Main service of Audi. Customer service was excellent and completely honest throughout unlike Audi main dealers who will try and squeeze as much money out of you as possible.

2025年10月11日
5つ星のうち5の評価

Reliable and easy experience

I can't recommend this garage enough. I've been a customer for years and they always provide excellent service. They are transparent about all costs and only recommend work that is truly necessary. The staff are always friendly and take the time to explain everything in a way that's easy to understand. It's refreshing to find a truly honest and reliable mechanic. Thank you again Mr tyres

2025年10月10日
5つ星のうち5の評価

Tyre replacement

Excellent service from start to finish, from the initial assessment, work carried out, and conclusion was great, 5 stars to all involved. Highly recommended, would definitely go to again.

2025年10月2日
5つ星のうち5の評価

Great customer service.

The customer service was first class from start to finish.The two guys we dealt with,were so pleasant and attentive.We have now had 3 dealings with Mr Tyre,for tyres,tracking and now a new exhaust,good pricing and a quick turn around.
Thanks to you all at Mr Tyre.
Neville & Lorraine Bulpitt

2025年9月30日
自発的なレビュー
5つ星のうち1の評価

As a business owner

As a business owner, I was truly let down by Mr. Cheap Tyres in Coventry. After arriving slightly late for my appointment, I was not only dismissed rudely, but also felt racially profiled by the staff. This experience was completely at odds with the customer service image they advertise.

It’s one thing to have a bad day, but it’s another to show such a lack of professionalism that a customer feels discriminated against. The management must revisit this store, retrain every employee, and ensure their team actually lives up to the company’s supposed standards. Right now, it’s just words on a website, not reality. I’m incredibly frustrated and disappointed in the service I received.

2025年9月26日
自発的なレビュー
Mr Tyre Ltd - Coventry ロゴ

Mr Tyre Ltd - Coventry からの回答

Dear Saifullah Hafeel,

As we have communicated privately, Thank you for taking the time to share your detailed feedback following your visit to our Coventry branch on Friday, 26th September.

I'm very sorry to hear that your experience left you feeling disrespected and unvalued, that is absolutely not the impression we want any customer to take away, and I appreciate you giving us the opportunity to respond.

Having now reviewed the matter fully, including speaking with the staff involved, checking the CCTV footage and listening to the call recording, I’d like to respond to the key points you raised:

Firstly, the booking for this appointment was not made online, and it was not placed by the person who attended the centre. The call recording confirms that the booking was made over the phone requesting an appointment between 4.30-5.00pm. Importantly, it was made explicitly clear, multiple times, that we could not accommodate the vehicle after 4:45 PM. This information was communicated clearly at the time of booking and forms the basis of our decision on the day.

Appointment Timing

While we absolutely understand that unavoidable personal commitments can cause delays, the timing of your arrival, just after 5:00 PM for a 4:45 PM appointment, and over 15 minutes after the agreed cut off time, unfortunately left too little time for the work to be completed properly before closing. In these situations, our priority is to avoid rushing jobs or compromising on safety and quality, and for that reason the team were unable to proceed with the tyre fitting. Whilst the tyre bay side of the garage did appear to be empty, staff were still working in other areas of the building.
That said, I completely agree that this should be communicated helpfully and with understanding. If this was not the case, I apologise.

Feeling Dismissed
Most importantly, I want to acknowledge your feelings around how you were treated. No customer should leave feeling ignored or disrespected, and I’m very sorry that this was your experience. We expect our staff to treat every customer with courtesy and respect, and it’s clear that we did not meet that standard in your case. Your feedback has already been shared with the team, and it will be used constructively to guide future training and discussions around customer service.

While I found no evidence on CCTV or through internal review to suggest that any personal characteristic influenced how your booking was handled, I take your concern seriously. Everyone should feel welcome and respected in our branches, and I regret that you were left feeling otherwise.

I hope this response shows that we’ve taken your complaint seriously and investigated it thoroughly. We are grateful that you’ve raised these concerns, and we will use them as a learning opportunity for the Coventry team. Should you choose to use us again in the future, I am certain you will have a much more pleasant experience.
Thank you again for your feedback.

Kind regards
The Mr Tyre Team

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