Only booked yesterday to have 2 tyres fitted, also asked once got there to have tracking done. Great service and friendly will be going back
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... もっと見る
Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... もっと見る
Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... もっと見る
企業情報
当該企業による記述
With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.
Our promise to you
当該企業による記述
- Quality customer service
- Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
- Honest advice
- You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert mechanics are happy to help with any repairs, testing or inspections.
Your local tyre expert
We supply premium tyres and offer professional tyre fitting
Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges.
Search For Tyres
連絡先
89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, 英国
- 441782710848
4.8
優良
639件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Avoid! Incompetent, Patronising, Dishonest
These guys are beyond incompetent. They don't listen, the misquote and order the wrong tyres. They promise services they can't deliver, and then argue relentlessly with the customer. Avoid!
2026年7月24日
自発的なレビュー
Mr Tyre Ltd - Newcastle under Lyme からの回答
Dear Utopia Collective,
We strongly suspect this review is connect to other recent posted reviews and not a genuine review.
If that is not the case, could you kindly contact us at custerservice@mrtrye.co.uk with the details.
kind regards
Mr Tyre Ltd
Misleading quotes, poor service and excuses that don't add up.
I visited the Newcastle-under-Lyme branch some to ask about tyres and tracking for a Sprinter van. They explained that the current tyres are over sized. I asked them to sell me the normal size road tyres. I was told it would be no problem and was quoted £135 per tyre, plus the cost for the tracking adjustment, with the staff insisting this was the cheapest available option.
I declined, checked their own website, and immediately found tyres for £67 each. I bought them online and booked an appointment, only to be told later that they actually couldn't do the tracking after all.
Now they are making excuses about tyre sizes and types, and about the size of their ramp for the work on the tracking, when all this was made clear from the very start. They are either misleading customers on purpose, or are just not paying attention. Either way, this was a complete waste of my time. I went to a competitor the next day, they understood immediately what I needed and got it sorted straight away.
2026年7月23日
自発的なレビュー
Mr Tyre Ltd - Newcastle under Lyme からの回答
Dear Mr Meier,
Further to your second posted review, we would like to state that we are not making any excuses about tyres sizes and types, we have just purely stated a factual correct response.
When you visited the depot to enquire about the cost of the tyres, I was actually present at the time and witnessed and listened to the conversation. At no point was there a discussion about the current tyres being over sized, you were informed that it was an odd sized tyre and you were quoted accordingly.
kind regards
Ian
Mr Tyre Ltd Regional Manager
Misleading In-Store Quotes and Clueless Service
I visited the Newcastle-under-Lyme branch today to ask about tyres and tracking for a Sprinter van. I was told it would be no problem and was quoted £135 per tyre, with the staff insisting this was the cheapest available option. I declined, checked their own website, and immediately found tyres for £67 each. I bought them online and booked an appointment, only to be told later that they actually couldn't do the tracking after all. Misleading in-store prices and terrible communication—they seem to have no clue what they're doing.
2026年7月21日
自発的なレビュー
Mr Tyre Ltd - Newcastle under Lyme からの回答
Dear Mr Meier,
We are sorry that you are disappointed, however we would like to point out the following,
You visited our depot on Tuesday 21st July and you asked a staff member to give you a quote on your tyres, he went out and checked the size on your van. The tyre he checked was a 235/70R16 Mud&Snow van tyre. When he checked our system he informed you that this was an unusual size and they would have to be ordrered in, he quoted you £135 for a similar tyre.
At 4.49pm the same day you rang the depot and told our staff member that you had ordered off our website four tyres and were we able to carry put the wheel alignment at the same time. You told him that the vehicle was a Mercedes Sprinter Van, he replied and said without seeing the vehicle he could not guarantee we could carry out the wheel alignment as it it could be too long for our ramp, we would have to see it first. You then informed him, if that was the case cancel the order.
Looking at the tyre order you placed with us, you ordered 235/65R16 Van Tyres which is a completely different size to what you were quoted for in store, and is different to the size our staff member took off one of your tyres.
We have not mislead you with prices quoted, we quoted on the size which was on your vehicle when you visited the depot.
kind regards
Ian
Mr Tyre Ltd
Friendly staff
Friendly staff, competitive price and didn't take long. All in all great service 👍
2026年7月9日
Needed an honest opinion on my tyres…
Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres and told to call in anytime to have the wear checked. Gave me confidence in the brand and will definitely have my repeat custom. Thank you
2026年7月2日
Friendly Staff and a great service
2026年6月25日
Very good service and reasonable price
Very good service and reasonable price, technician pointed out a minor defect on my wheels and advised what to do next. Good customer service and really friendly.
2026年6月17日
Good service with clear professional…
Good service with clear professional feedback. Happy to come back again for future tyres and services
2026年6月4日
Great service as always 👍
2026年6月5日
Very helpful member of staff
2026年6月3日
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