Mr Vitamins レビュー 

Appalling Customer Service – Zero Support for Customers
I visited the Mr Vitamins located in World Square George St CBD store yesterday with my husband, intending to buy a three-month supply of Vitamin E for a total over $100. We tried to sign up for their $10 introductory offer, but the system kept returning an error message.
When I asked for help at the register, I was referred to a staff member who appeared to be the store manager. I explained the technical issue, but instead of helping resolve it or honoring the promotion in-store, she immediately handed me the headquarters phone number and told me to fix it myself. I called right then and there, only to reach an automated message stating headquarters was overwhelmed with calls and to try again later.
When I relayed this to the manager, her response was simply, "Well, call later." Immediately after, she dismissively told my husband to move out of the line so she could serve the next customer. That was it—no empathy, no attempt to assist, just "deal with your problem and bye."
How can a store expect local support with this level of service? They didn't just lose a $100+ sale yesterday; they lost a new customer permanently. Management needs to remember that without customers, their business cannot exist. Take your business elsewhere in the CBD to a shop that actually values its patrons.

My 2nd disappointing purchase from them, this time a complete failure not just an experiment in wasting time waiting for something to leave their warehouse.

This purchase after 2 days of it sitting idol in the process line I get an email asking if I wanted to wait 3 days or get a refund. I asked how long for the refund and got put into a shitty customer ticket system after an email saying it was URGENT.
THIS Shitty supplier will then waste 10 days of your time holding your money because they cannot carry stock even if their website says in stock, this will be 12 days in total with nothing supplied just moving my money out and back in.
When you google search the product this Shitty shop will list it as FREE shipping IT IS NEVER FREE SHIPPING as per listing, it is only once you spend $160 and you wont know that until you have wasted the time on their site and about to pay them that you get notified that the shipping is NOT free.

I read a review on how expensive products are. Last time bought it from Bondi junction. Dec, 25. Intisol $150. 1 kg
Bought it $42 cheaper else where.

********UPDATED REVIEW******* I was contacted by Mr Vitamins with an apology and a refund of the postage. I returned my thanks to them and insisted they should give the client the power to cancel or continue with their order, where short orders can occur, to save on negativity. I hope they will take this on board. My last order with Mr Vitamins was short changed on the items I ordered. The company did not inform me of this. They sent out a short order instead - incurring further postal fees to me as now I have to fulfill my order elsewhere causing additional postal charges. Not only are you making decisions on my behalf, you are incurring more postal fees. Not transparent and I gave you no authority to make decisions for me.

Their website shows a pop-up with 10% discount offer and asking for personal details. After entering the details the pop-up shows congrats message with $10 - not 10%

I'm extremely dissatisfied with their service. I've been waiting a long time without receiving my shipment, and it turns out one item was out of stock, no one notified me. The arrangements are totally chaotic, their customer service doesn't even know if items are in stock, sometimes saying yes and sometimes no.
Meanwhile, I ordered from iHerb at the same time and already got my delivery, but this company still hasn't figured out if they have stock for me. I won't buy anything from them again. 😠

This is my third time at the Bondi junction store where I have been treated so rudely by the staff & shocked these people are even hired! Gas bagging & when I asked a question they were not impressed that I interrupted them.
More than one occassion where they've been rude. I've given up! I'll go elsewhere..will not return.

I feel victim to this company and received disgusting out of date and rancid products. Dont use!

Short dated or out if date products
Well for a start I paid good money, which is hard to come by I might ad , and my products were really short dated so now out of date and for the bin , I will not be ordering from them again

Good store and great service, thanks