We got our windows and doors fitted with Munster joinery and we got excellent service from start to finish .A big thank you to Deirdre o neill for her professionalism and attention to detail
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Carl, was very kind and patient with myself. Unfortunately, we have had a very negative experience with our new build site team. Contractors have been turning up unannounced which has left me in distr... ãã£ãšèŠã
Had a bathroom window handle fall off, contacted the Service dept and after sending photos of the handle a pair of replacement handles was sent out. The windows were over two years old but they deemed... ãã£ãšèŠã
We have had Gyunay visit on several occasions now, and he always resolves every single issue perfectly. He is absolutely fantastic! When it comes to troubleshooting, he spots the problem in seconds a... ãã£ãšèŠã
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50 years in business, Munster Joinery is now among the largest manufacturers of energy efficient windows and doors in Europe. Founded in 1973, the company has grown year on year, with the continuous development of new products, materials and processes. With operations in Ireland, Northern Ireland and the United Kingdom, the company has a 960,000sq ft. production facility on an eighty acre site in Ballydesmond with another 360,000 sq ft on a 28 acre site at Wellesbourne in the UK. We serve the Irish, UK and international markets. We use cutting edge technology to offer our customers eco friendly products. We provide the ultimate in thermal efficiency with several products meeting Passive House standards. Our PassiV uPVC, AluClad and Aluminium ranges have been certiï¬ed as Passive House suitable components by the Passive House Institute in Germany. At Munster Joinery we recognise the increasing importance of waste management and recycling in the joinery industry. We have a dedicated âwaste management and recyclingâ division. As a company we are fully self reliant in dealing with all waste and packaging products and all recyclable materials on site. We have also developed an integrated approach to resource efficiency to ensure the most effective use of natural resources. We are conscious of the need to reduce our carbon footprint and manage our natural resources effectively. Our production facility in Ballydesmond gets much of itâs day to day power needs from 2 wind turbines with an electrical output of 4.2 megawatts and a Biomass steam turbine with an electrical output of 2.8 megawatts. The wind turbines are capable of powering 2,260 homes annually. The installation will easily achieve annual savings of over 9,000 tonnes of carbon emissions showing Munster Joineryâs commitment to protecting our environment.
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Dene Park, Stratford Rd, Wellesbourne, , CV35 9RY, Warwickshire, è±åœ
- 01789 473 987
- info@munsterjoinery.co.uk
- www.munsterjoinery.co.uk
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Really good service
Really good service and explanation around the problem. The only issue is it takes a while to get a confirmed appointment.
Repair to window
Andy came in to fix a window lock - friendly and efficient⊠thank you very much!
Very polite
Very polite, efficient and tidy tradesmen thank you Greg!
Very efficient and polite
Very efficient and polite, was communicative and explained the process and did a really good job. I'm very happy with the results.
Came for a window repair
Came for a window repair. Very professional and on time.
Good products and lovely service by Greg
Very pleased with Greg's service. Superb from start to finish. A very professional and knowledgeable guy.
Thank you. I highly recommend his services.
Brilliant service
Greg attended and replaced our glass, very efficient and friendly service
Greg was very helpful and sorted ourâŠ
Greg was very helpful and sorted our problem with the doors and was very helpful with a couple of other issue we had
Greg attended today
Greg attended today, such a polite gentleman. Took shoes off too! Easily figured out what was wrong and had a solution there and then. None of this, we don't have the parts will be back next week. Shame not all engineers can be this helpful and efficient. Greg needs to be cloned!
Greg is very professional and patient!
We had reported some issues with our new build and within a couple of days Greg came and confirmed the appointment to fix the issues. He is a very patient and professional gentleman, and carefully explained all the fixes he made. Thank you very much!
Greg turned up on time and a veryâŠ
Greg turned up on time and a very helpful guy ,Munsterâs have been great
Great service
Excellent work replacing the window glass on the top floor of the house
Incredible service
Incredible service. Contacted us within 24 hours of logging the issues. They were quick at booking in a slot to visit and sorted the problem with the window out within 30 mins.
So polite and helpful, clear with all the work they carried out for us.
Would highly recommend them and use them again.
Fantastic service !!!
Fantastic service !!!! Attention to detail !!! Barry and Greg were amazing !!!
George was brilliant
George the repair guy was brilliant so polite and patient with our troubling door. Would recommend him to anyone
Avoid at all costs
Avoid at all costs. Extremely poor quality. New build home. Back door has broke twice and bathroom window has now just broke. Several houses in my estate have experienced the same.
Service call 150. Takes 6 weeks to call out, rude customer service.
6 weeks to replace a back door less than a year old. The door broke AGAIN.
I was told I had to wait, bearing in mind the danger of not being able to open a door in case of emergency
Fantastic After Care 9 years on.
We purchased a property which had been produced using Munster Entrance doors and Windows throughout. I identified there was an issue with one of the glazing units, where it had marks within the glazing, so could not be cleaned. To me this was likely caused at point of manufacture. Additionally one of the top windows was tight to pull closed.
The property was built in 2017, so the glazing is still within the Munster warranty. However, all you hear from other owners on the development is how bad Munster are, coming from the industry this is the opposite to what they are known for.
I called Munster and spoke to Grainne who very quickly booked in a service engineer to asses. Ben arrived on the day, very polite and quickly assessed the window, confirming it was a defect from point of manufacture that had been missed by Munster, and the previous home owner.
He measured up and ordered the replacement glazing.
I then spoke to Grainne to suggest some dates that worked for me to have it fitted.
She came back and confirmed, and also advised they could look at the adjustment on the other window, despite being outside of the mechanical warranty.
Experience from both has been excellent.
We met John Cannon from munster joineryâŠ
We met John Cannon from munster joinery at our house at 7.30 in the morning. John said to me this is all about the glass and my god has he delivered everything he said he would. The fitters were very friendly especially the big guy with the beard. We are so happy with the colour and quality of the windows and doors. John called today to see if everything was OK. I found John extremely George professional and helpful. Many thanks munster joinery Wendy and George
Gregg was such a pleasure to deal with
Gregg was such a pleasure to deal with. He was very helpful during his first visit and when he came to do the fitting he communicated well before to let me know when he was arriving, and completed the work perfectly and very efficiently. I was working from home and he was so quiet and considerate throughout, meaning there was literally no distractions at all. Gregg is a credit to Munster and such a a lovely guy! Thank you!
I recently had my windows supplied andâŠ
I recently had my windows supplied and installed by Munster Joinery UK, and I couldnât be happier with the whole experience. From the initial enquiry through to installation, the process was smooth, professional, and well organised.
The quality of the windows is excellent â they feel solid, look fantastic, and have already made a noticeable difference in insulation and noise reduction. The finish is top-class, and you can tell theyâre built to last.
The installation team were punctual, tidy, and clearly experienced. They worked efficiently, respected my home, and left everything clean and neat once the job was completed.
Overall, Iâm extremely pleased with both the product and the service. I would definitely recommend Munster Joinery UK to anyone looking for high-quality windows and a reliable, professional company.
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