Our windows and doors look amazing thanks to this team! They provided great service from start to finish professionally. I do definitely recommend them to anyone looking for reliable window and door s... もっと見る
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Great communication throughout and the asvisor at the initial consultation was very helpful and informative. When there was an issue with the size after it was fitted we were advised it needed to be r... もっと見る
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The team were incredibly patient and helpful throughout the whole process. I even accidentally missed an appointment after getting the date wrong, but they were very understanding and happily re... もっと見る
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Excellent from start to finish, Allan was really comprehensive in explaining my options for Doors and window replacements. Didn't try and over sell so only replaced what was needed. James and River we... もっと見る
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企業情報
当該企業による記述
📍Local Family Business 🪟A+ Rated Windows & Doors 🚪 🏠 Conservatories & Insulated Panels 🔘 Aluminium Bifold Doors / Windows
連絡先
Unit 1, Bostwick Farm, Bostwick Lane, BH23 6BN, Christchurch, 英国
- 01202933600
- admin@fortunahomesolutions.co.uk
- fortunahomesolutions.co.uk
4.4
優良
496件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Our windows and doors look amazing…
Our windows and doors look amazing thanks to this team! They provided great service from start to finish professionally. I do definitely recommend them to anyone looking for reliable window and door services.
2026年4月19日
自発的なレビュー
Great communication throughout and the…
Great communication throughout and the asvisor at the initial consultation was very helpful and informative. When there was an issue with the size after it was fitted we were advised it needed to be redone. They gave our one the utmost priority and ensured it was done as soon as possible and kept us informed throughout. Overall a positive experience and would reccomend and our new door looks lovely and is of very good quality.
2026年4月3日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your kind review and for choosing Fortuna Home Solutions — we truly appreciate your business.
We’re really pleased to hear that you were happy with the communication and overall service. As a genuine company with over 10 years of experience, our reputation and customer satisfaction mean everything to us. While issues can occasionally arise, we always make sure our customers are never left in the dark and that everything is put right as quickly and smoothly as possible.
It’s great to know you’re happy with your new door — thank you again for your trust and recommendation!
Best Regards
The FHS Team
Great quality of service …
Had a new porch installed today cannot fault the quality of installation and build would highly recommend this company
2026年4月14日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you very much for your wonderful review and for choosing Fortuna Home Solutions.
We’re delighted to hear that you’re so pleased with the quality of both the installation and the build of your new porch. Your recommendation really means a lot to us.
We take great pride in delivering high standards of workmanship and service, so it’s fantastic to know this came through in your experience. If you ever need anything in the future, we’re always here to help.
Enjoy your new porch, and thanks again for your support!
Best Regards
The FHS Team
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your kind words! We’re really glad to hear you’re happy with the work and your experience with our team. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help!
Best Regards
The FHS Team
⭐ Great Service From Start to Finish
The team were incredibly patient and helpful throughout the whole process. I even accidentally missed an appointment after getting the date wrong, but they were very understanding and happily rearranged it without any hassle.
One thing I really appreciated was that they were not pushy at all and never tried to pressure me into buying anything, which made the experience feel very comfortable and honest.
Their prices are the best I found in Poole, and they also offer payment plans which makes it much easier if you can’t pay everything at once.
I’ll definitely be coming back to have my two bay windows done next. Highly recommend their service!
2026年3月2日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your thoughtful review! We’re really pleased to hear that you felt comfortable and supported throughout the process—that’s exactly the experience we aim to provide for every customer.
It’s no problem at all regarding the missed appointment, we completely understand that these things happen and we’re always happy to accommodate where we can. We’re especially glad you appreciated our no-pressure approach and transparent pricing, as we believe that’s key to building trust.
We truly appreciate your kind words about our pricing and payment options, and we’re delighted to hear you’re planning to return for your bay windows— we look forward to working with you again!
Thanks again for your recommendation, it really means a lot to the whole team.
Best Regards
The FHS Team
A pleasure to deal with
I’m so pleased that I chose FHS to replace my windows and doors. A good job, professionally done by everyone I had contact with in the company. They were all efficient, thorough, friendly, and a pleasure to deal with.
2026年2月11日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your wonderful review and for choosing FHS for your windows and doors replacement.
We’re absolutely delighted to hear how pleased you are with the results and that our team made such a positive impression. Providing efficient, thorough, and friendly service from first contact through to completion is something we take great pride in, so your kind words truly mean a lot to everyone here.
It was a pleasure working with you, and we’re so glad you felt the same. If we can help with anything in the future, please don’t hesitate to get in touch!
Kind regards
The FHS Team
Very happy with my new windows they…
Very happy with my new windows they have made such a difference
2025年10月16日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your lovely review!
We’re thrilled to hear that you’re very happy with your new windows and that they’ve made such a difference to your home. That’s exactly the result we aim for, and it’s wonderful to know you’re already enjoying the benefits.
If there’s ever anything more we can help you with, the team at FHS is always here for you. Thanks again for choosing us!
Process from quote to installation was…
Process from quote to installation was flawless. Communication every step of the way was good and I am very pleased with the finished result. Windows look really good and price was very competitive. Will definitely use again as and when I need new windows.
2025年12月8日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your fantastic review!
We’re delighted to hear that you found the whole process — from quote to installation — to be flawless. Clear communication and a smooth experience are so important to us, so it’s wonderful to know that came through at every stage.
It’s also great to hear you’re pleased with how your new windows look and that you felt the pricing was competitive. That combination of quality and value is exactly what we strive for.
Everyone here at FHS truly appreciates your kind words, and we look forward to working with you again whenever you’re ready for your next project!
Fortuna Home Solutions (FHS) からの回答
Thank you for your great review!
We’re so pleased to hear you were happy with the service you received. The team at FHS works hard to ensure every customer has a smooth and positive experience, so your feedback really means a lot.
If there’s ever anything more we can help you with, we’d be delighted to hear from you again!
Very happy with the installation and…
Very happy with the installation and the new windows, things went very smoothly, would recommend!
2025年11月17日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your wonderful review! We’re delighted to hear that the installation went smoothly and that you’re happy with your new windows. Your recommendation truly means a lot to us.
If you ever need anything in the future, our team is always here to help.
Warm regards,
The Fortuna Home Solutions Team
Friendly company
Arrived on time, friendly and explained how they would complete the job.
2025年12月1日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you for taking the time to share your experience! We’re so pleased to hear that our team arrived on time, provided clear explanations, and made the process a friendly one.
Your feedback means a lot to us, and we’re glad we could deliver the level of service you expected. If you need anything else, we’re always here to help.
Warm regards,
The Fortuna Home Solutions Team
Replacing windows and doors
Fortuna replaced our windows and doors. Chris and Jack were very professional, arrived on time and worked hard to complete the job to a high standard. Shoz and his office team were very helpful dealing promptly with any questions and concerns we had. I would highly recommend them if you were considering having work done.
2025年11月25日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for taking the time to leave us this wonderful review! We’re delighted to hear that you’re happy with your new windows and doors. Chris and Jack will be thrilled to know their professionalism and hard work made such a positive impact.
We’re also pleased that Shoz and our office team were able to support you throughout the process and address any questions promptly. Your recommendation truly means a lot to us.
If you ever need anything in the future, we’re always here to help.
Thank you again for choosing Fortuna Home Solutions!
Warm regards,
The FHS Team
Proffesional and personal touch
A very professional service, with a personal touch that made a difference. Shoz was excellent throughout and sensitively worked with us around some health limitations. He kept us informed and assisted in us getting the look we wanted. Alan and the team did a class job and were very professional. Highly recommend this company.
2025年11月6日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you for sharing such a thoughtful review. We’re truly pleased to hear that you felt supported throughout the process. Shoz will be especially glad to know his care and communication made a positive difference, and that he was able to help you achieve the look you wanted.
It’s great to hear that Alan and the team delivered work you were happy with — they take real pride in what they do.
We really appreciate your recommendation and the trust you placed in us. If there’s anything you need going forward, we’re always here to help.
Warm regards,
The FHS Team
Very pleased with Fortuna Homes…
Very pleased with Fortuna Homes Soloutions and the work carrird out by James and Alan to replace our flat roof with a rubber topping. Neat job and they were charming to deal with.
Shoz was very helpful and we would reccomend this company
2025年10月31日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you’re pleased with the new flat roof and the work carried out by James and Alan. We’ll be sure to pass on your compliments to them — and to Shoz as well, who will be thrilled to know he could help. Your recommendation means a lot to us. If you ever need anything in the future, we’d be more than happy to assist again.
Best regards,
The Fortuna Home Solutions Team
All members were professional
All members were professional, helpful and friendly. We have had work done for us by this company twice before and have found their work to be quick efficient and finished to a very good standard.
All in all, an excellent service. Thank you.
2025年10月27日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your wonderful feedback and for choosing Fortuna Home Solutions again! We’re delighted to hear that our team’s professionalism, friendliness, and quality of work have consistently met your expectations. It’s always a pleasure to work with returning customers, and your continued trust in us means a great deal. We truly appreciate your kind words and look forward to helping with any future projects.
Best regards,
The Fortuna Home Solutions Team
Amazing windows
Had 18 windows done amazing from start to finish Chris and Jack were very professional the quality of the windows are brilliant would definitely recommend.
2025年10月20日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you so much for your wonderful review! We’re delighted to hear that you’re so happy with your new windows and the service provided by Chris and Jack. Our team takes great pride in delivering high-quality products and a seamless experience from start to finish. Your recommendation means a lot to us — enjoy your new windows!
Warm regards,
The Fortuna Home Solutions Team
Flat roof
We have spent a lot of money with this company and previously we were very happy with their work. They did our flat roof and they admitted that they needed to re structure as the water was not flowing away. After several phone calls and emails they have ignored and not returned. Took the money ok.
2025年7月1日
自発的なレビュー
Fortuna Home Solutions (FHS) からの回答
Thank you for your feedback. We’re very sorry to hear about your recent experience and understand your frustration. Please be assured that we take all customer concerns seriously, and we are committed to putting this right. As agreed, our team is scheduled to revisit on the 21st and 22nd of November to fully assess and rectify the issue with your flat roof.
We truly appreciate your past loyalty and the opportunity to make sure you remain completely satisfied with our work.
Kind regards,
The Fortuna Home Solutions Team
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