Coupon non téléchargeable aprÚs paiement : "This XML file does not appear to have any style information associated with it. The document tree is shown below." Mail de confirmation non reçu aprÚs... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
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Fui num passeio de barco para visitar as grutas de Benagil e é uma experiência que recomendo mesmo, foi um passeio que deu bastante tranquilidade pelas paisagens lindas e únicas, os trabalhadores eram... ãã£ãšèŠã
Absolute voll Katastrophe! Wir haben ÃŒber check24 gebucht, da es dort am wenigsten Probleme normalerweise gibt. Ich weiss nicht ob es an dem Land liegt aber hier in sri lanka absolut keine Empfehlung!... ãã£ãšèŠã
pour l instant site tres bien par contre TRUSPILOT arrive alors que je n ai pas fini ma commande . maintenant je vais voir quand j aurai le billet et le service hot line telephone en cas de probleme... ãã£ãšèŠã
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Musement ã«ã€ããŠ
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Local wherever you go
Musement helps travellers enjoy in-destination experiences to the fullest, sourcing local knowledge and recommendations to make the best use of time. Whether itâs activities, tours, tickets or just ideas for a great night out, we make all bookings easy and secure with Musement.com and our app (iOS and Android). This is the new travel: bookings on the go, the best selections, immediate skip-the-line access to venues and events, bespoke experiences and local knowledge â the right tools delivering useful information in the simplest way.
We launched in Milan in 2013 and have since taken root in 52 different countries. Right now, our offer extends to 450 cities, 70,000 potential things to do and see, and availability in eight languages â making us a leading guide for international travel activities. Our traveler-friendly technology has been featured in such international publications as Wired, TechCrunch, Daily Telegraph, Bloomberg, Corriere della Sera and Times of India. Weâve been selected by Apple as âBest of 2014â in European App Stores and again in 2016 as one of its âBest Apps to Start 2016.â
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Via Polesine 13, 20139, Milano, ã€ã¿ãªã¢
- www.musement.com
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Abosulto desastre, nos destrozaron el viaje
La noche anterior de la excursión guiada a Auschwitz reservada con más de 10 dÃas de antelación nos cancelaron la visita con la excusa de que no habÃan podido conseguir entradas, teniendo la reserva en regla y habiendo pagado el importe Ãntegro. Nos destrozaron la experiencia totalmente y, por supuesto, no nos ayudaron a solucionarlo de ninguna manera (solo nos ofrecÃan un visita en otro idioma y a otra hora que, cuando Ãbamos a aceptar por pura desesperación, tampoco estaba disponible), simplemente nos quedamos sin ir al campo de concentración y nos devolvieron el dinero con explicaciones improvisadas a las 22h del dÃa anterior. En nuestro caso demostraron ser absolutamente incapaces de asegurar el servicio por mucho que reserves y abones el coste, no nos valió de nada ya que nos quedamos sin una visita tan importante como esta y con un dÃa vacÃo en nuestro viaje a Polonia. Jamás volveré a confiar en ellos.
2025幎12æ11æ¥
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Musement ããã®åç
Hola Adrián,
Lamentamos mucho la cancelación de su excursión, y que la alternativa ofrecida por el proveedor del tour (visita guiada en inglés) no encajara con sus necesidades.
Una vez más, le pedimos disculpas por las molestias que le hayamos podido ocasionar. Por favor, no dude en contactarnos en support@musement.com si necesita información adicional.
Atentamente,
El equipo de Atención al Cliente de Musement
Moins d'attente pour la validation duâŠ
Moins d'attente pour la validation du paiement
2025幎12æ20æ¥
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Musement ããã®åç
ChÚre Anne-marie
Merci pour votre commentaire. La satisfaction de nos clients étant notre priorité absolue, nous nous efforçons de leur offrir la meilleure qualité de service possible.
Afin de mieux comprendre comment nous pouvons améliorer la qualité de nos services, n'hésitez pas à nous contacter à l'adresse support@musement.com pour nous faire part de votre expérience.
Bien cordialement,
L'équipe du service clientÚle de Musement
Musement ããã®åç
Dear Mark,
Thanks for booking with Musement.
We are happy to let you know that your booking is confirmed, and you should have received the confirmation email in your inbox. Our team has just sent you a new email with the vouchers. Please do not hesitate to get in touch with us at support@musement.com if you need any additional information or support regarding this booking.
Best regards,
Musement Customer Care Team
Bad customer service
I booked a tour and accidently booked the wrong date. Phoned and was told I could not cancel. Looked further online and found I could cancel and get my 125 pounds back. Horrible customer service!!!
2025幎12æ14æ¥
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Musement ããã®åç
Dear Jessica,
We are really sorry for the misunderstanding. We can confirm that the refund is in progress.
Once again, we apologize for any inconvenience that we might have caused. If you need any further assistance, please donât hesitate to get in touch at support@musement.com.
Best Regards,
Musement Team
Finger weg
Finger weg! Scam!
Ich wollte meine Bestellung stornieren, da es hieà dass das bis zu 24 Stunden vor Veranstaltungsbeginn geht und man wollte mir mein Geld nicht zurÌckbezahlen.
2025幎12æ12æ¥
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Musement ããã®åç
Hallo
Es tut uns leid zu hören, dass Sie keine gute Erfahrung mit unserem Service gemacht haben.
Da Ihre Bewertung nicht mit einer Buchungsnummer verknÌpft ist, können wir Ihre Buchung leider nicht nachverfolgen. Um Ihren Fall zu prÌfen und das Problem besser zu verstehen, setzen Sie sich bitte mit uns unter support@musement.com in Verbindung und geben Sie Ihre Buchungsnummer (beginnend mit MUS) sowie die aufgetretenen Probleme an. Unser Team hilft Ihnen gerne weiter.
Mit freundlichen GrÃŒÃen
Musement Team
Facil y rápido
Facil y rápido, la mejor opción que he encontrado en internet
2025幎12æ11æ¥
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I booked the wrong date by accident
I booked the wrong date by accident. Received confirmation email, IMMEDIATELY emailed them to request it to be fixed. They flatly refused despite it being the next day and they reportedly have a 24 hour cancellation policy.
No one would honeslty refuse to help you if you were still standing at the cash register and had just bougth the wrong day tickets. Absolutely criminal.
2025幎11æ29æ¥
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Musement ããã®åç
Dear Jason
We're sorry to hear that you didnât have a good experience with our service.
Unfortunately, as your review is not associated with a reservation number, we are unable to trace your booking. To review your case and better understand the issue, please don't hesitate to get in touch with us at support@musement.com, stating your booking reference and the problems you have faced. Our team will be happy to assist you.
Best Regards
Musement Team
quick and easy to navigate
2025幎12æ6æ¥
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$42.20 false ad -- tu cobras $47 not $42.20!
you advertise the Paseo del Arte Card for $42.20 discounted from $47 but charge $47! WHY?
2025幎4æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Musement ããã®åç
Dear Jon,
We're sorry to hear that you didnât have a good experience with our service.
As mentioned by our customer service team, the prices shown on our product pages are based on the most up-to-date information available at the time of display. However, ticket prices may change dynamically due to supplier updates, availability, demand, or local taxes and fees. In such cases, the final price shown during checkout reflets the current and correct rate.
Please don't hesitate to get in touch with the team on support@musement.com if you need further assistance.
Once again, we apologize for any inconvenience we may have caused.
Best regards,
Musement Customer Care Team
Do not visit this scam site!
Do not visit this scam site! I booked a self guided tour of Neuschwanstein castle, and only after I had booked the tour did it state that I needed to purchase a ticket to enter the castle. Completely misleading and they won't even refund my money. I basically paid 30 euros for a bit of audio and to walk around the perimeters of the castle (which is free anyway!!!). Stay away
2025幎12æ3æ¥
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Musement ããã®åç
Dear Al-Hasan Hussein ,
We're sorry to hear that you didnât have a good experience with our service.
As mentioned by our customer service team, in the description of the activity on our website it was specified what was included and not included in the experience, as well as the cancellation policy.
Please don't hesitate to get in touch with the team on support@musement.com if you need further assistance.
Once again, we apologize for any inconvenience we may have caused.
Beset regards,
Musement Customer Care Team
Página bastante intuitiva
2025幎11æ30æ¥
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Assistenza inesistente
Ho indicato erroneamente una data per la prenotazione. Me ne sono subito accorto quando Ú arrivato il voucer. Chiamato il numero l'unica cosa che mi hanno detto Ú che ti faremo sapere appena avremo contattato il fornitore. Non ho saputo più niente.Ho perso 80 ⬠di biglietti
2025幎11æ24æ¥
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Musement ããã®åç
Gentile Giuseppe,
Ci dispiace molto per l'esperienza negativa riscontrata, il nostro obiettivo Ú offrire sempre il miglior servizio ai nostri clienti.
Le politiche di modifica e cancellazione dipendono dai nostri partner e in questo caso non era purtroppo possibile procedere con la modifica perchÚ richiesta al di fuori del periodo indicato per la cancellazione.
Qualora avesse dubbi o richieste la preghiamo di contattarci all'indirizzo support@musement.com e saremo lieti di fornirle assistenza.
Cordiali saluti,
Il Customer Care Team di Musement
Tickets were not accepted
Be careful tickets were not accepted at the entrance.
At 11:30 on 24 nov 2024 At the entrance they asked me to turn back to musement because they do not agree on the price shown.I wasnât allowed to enter with the tickets I bought via musement.com website and I was obliged to buy on the spot from the ticket office. When I contacted them for refund same day they refused. Exactly, they took my money and provided me with invalid tickets.Very bad experience
Indeed I bought again tickets from the counter and I entered with my family . I paid twice ( once at the Bioparc and once at your website)
2025幎11æ24æ¥
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Musement ããã®åç
Dear Khouloud Lounis
We are very sorry to hear about your experience, as our goal is to provide the best service to our customers.
Our customer care team is already in contact with you to support you with your claim. Please reply to their last email, with the information requested, so they can offer you the assistance needed.
Once again, we sincerely apologize for any inconvenience that we might have caused.
Best Regards
Musement team
rapide et simple
2025幎11æ21æ¥
èªçºçãªã¬ãã¥ãŒ
Za poÅrednictwem TUI zakupiÅem dwieâŠ
Za poÅrednictwem TUI zakupiÅem dwie wycieczki:
1. Zjednoczone Emiraty Arabskie Dubaj
Wieczorna wycieczka po Dubaju w jÄzyku polskim z rejsem i kolacjÄ
2. Zjednoczone Emiraty Arabskie Dubaj
Wycieczka po polsku do Abu Zabi z Dubaju z lunchem w lokalnej restauracji
Koszt na 3 osoby to 1870 zÅ. Nie ukrywam, ÅŒe skusiÅa nas informacja o polskojÄzycznym przewodniku. Jakie byÅo nasze zdziwienie, ÅŒe przewodnik miaÅ bardzo ograniczone polskie sÅownictwo i informacje na temat wycieczki byÅy ograniczone do minimum. Wiedza wyniesiona z wycieczki byÅa znikoma. TUI Poland umywa rÄce, bo nie sÄ
organizatorami wycieczek, ale sprzedawcami jak najbardziej. WraÅŒenia wzrokowe jak najbardziej na plus, ale to nie tak miaÅo byÄ. Szczerze nie polecam tych konkretnych wycieczek bo bÄdziecie PaÅstwo zawiedzeni. Chyba, ÅŒe zaleÅŒy komuÅ tylko na transporcie i organizacji biletów. Nic wiÄcej z tych wycieczek siÄ nie wyniesie z uwagi na problem z komunikacjÄ
w jÄzyku polskim. W samym Dubaju jest organizatorka (Polka Ania), która w bardzo profesjonalny sposób organizuje wycieczki i z tych w przyszÅoÅci skorzystamy.
2025幎11æ4æ¥
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Musement ããã®åç
Szanowny Panie Macieju,
jest nam niezwykle przykro, ÅŒe wycieczki nie speÅniÅy PaÅskich oczekiwaÅ. Naszym celem jest zapewnianie klientom jak najlepszych wraÅŒeÅ.
SkontaktowaliÅmy siÄ z organizatorem, który zapewniÅ, ÅŒe wycieczki zostaÅy zrealizowane zgodnie z opisem. Å»aÅujemy jednak, ÅŒe styl oprowadzania lub zakres informacji nie byÅy takie, jakich Pan siÄ spodziewaÅ.
Jeszcze raz przepraszamy za wszelkie niedogodnoÅci.
Z powaÅŒaniem
ZespóŠMusement
1/2 journée sur l ile de DJERBA
Demi journee tres intéressante.Amine a su répondre à nos questions.
Bon guide je vous le recommande!!!
G Delgado
2025幎11æ20æ¥
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