Musician's Friend レビュー 

948
TrustScore 5段階評価の4

3.9

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I bought a line 6 amp and when they shipped it they broke one of the knobs off when I asked for a refund they made me do all the leg work so I said forget it. Do yourself a favor if you're a musician... もっと見る

企業が回答しました

5つ星のうち5の評価

I was helped by Nick McVicker, who did an outstanding job. I saw a guitar earlier today at a local Guitar Center, also offered on MF. Spoke with Nick, explained my issues with shipping, security, le... もっと見る

企業が回答しました

5つ星のうち5の評価

Well, I got a message for what I thought was a good discount (about $70) off the $279.99 retail price. Before the bass arrived I saw the exact same bass selling for $150 from Musicians Friend/Guitar... もっと見る

企業が回答しました

5つ星のうち5の評価

What the company did well is to employ Santos ! Santos my gear advisor is very courteous,professional & accommodating ! He does his craft without typical errors. A role model ! I only wish in every o... もっと見る

企業が回答しました

企業情報

  1. 趣味・工芸

当該企業による記述

Musician's Friend - the hottest music gear at the lowest prices since 1983. More than 130,000 customer-written product reviews. Read instrument buying guides. Get the best guarantees online for all the fine musical equipment you crave.


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3.9

ほぼ満足

TrustScore 5段階評価の4

948件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(948)

過去12か月のレビュー数: 301

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5つ星のうち5の評価

Good price and service

Reasonable price and, frankly, the only major vendor who had the product in stock. (I didn't check Amazon.) The Chat user-interface was pretty good and I got the results that I wanted in a professional and efficient manner. (Way to go Justin K.)

2025年12月28日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Happy to hear it! Thanks for the review!

5つ星のうち5の評価

it was easy

it was easy, no hassle.

2025年12月26日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Bobby, thanks for the kind words and review. Let us know if you need anything else in the future! Thanks

5つ星のうち1の評価

Very disappointed

Very disappointed. Used Grade 1 doesn’t mean scratched or missing parts. The GK-3 pick up was obviously used, tape applied and still stuck to underside of the pickup. Several parts for the pick up were also missing. Not even sure I can use it with out these parts. Hopefully the GR-55 is in better shape otherwise I’ll be using the 45 day Garentee and returning the whole unit. This absolutely should have been at the very least discounted at least moving the pickup portion to half price or less.

2025年12月24日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Jeff, sorry to hear about the condition of the item you received. Please email us at GearHeads@MusiciansFriend.com with your order details and we will follow up with you about this. Thanks!

5つ星のうち5の評価

Salesperson was great!

Salesman was friendly, knowledgeable, and helped me a lot.
Shipping was fast!
Great to buy from Musician’s Friend!

2025年12月17日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Great! We love to hear it! Thanks for the review!

5つ星のうち5の評価

Hope corrected an order problem and…Muscian’s Friend’s Associates Are the Best!

Hope corrected an order problem and made arrangements for the corrected order to be sent as originally promoted. Very impressed because of the high volume of sales during this holiday period.

2025年12月22日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

We love to hear that Hope is taking care of our customers! Thanks for the review!

5つ星のうち1の評価

There were items I couldn’t remove from…

There were items I couldn’t remove from order so in order to get stupid deal for today (battery powered amp) I submitted order.
Please cancel both Guitar stands as I don’t need them but could not cancel them. Website not user friendly.

2025年12月21日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Thank you for your review. We can help you get this taken care of. Send us an email at GearHeads@MusiciansFriend.com with your order information and the items you want removed or give us a call at 888-688-0208 and we can get you taken care of.

5つ星のうち5の評価

Mark was great

Mark was great, very knowledgeable and helpful. I enjoyed speaking with him.

2025年12月19日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Thanks for the review and for letting us know that Mark is doing a great job!

5つ星のうち5の評価

Alyssa was the awesomeness we’re gonna…

Alysa was the awesomeness we’re gonna be working together on a building of more packages in the future. I’m so excited she rocks we like vibe so thank you so much. Kelly Hegg.

2025年12月19日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Happy to hear Alysa is knocking it out of the park! Thanks for the review!

5つ星のうち5の評価

Fender Super Champ X2 amp that…

The used Fender Super Champ X2 amp that I purchased was accurately described, reasonably priced, shipped quickly and was packaged extremely well for safe delivery.

2025年12月18日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Can't top quick and easy! Thanks for the review!

5つ星のうち5の評価

Great help!

I totally screwed up trying to buy a guitar online (NOT the website’s fault) and was helped by Daylin Sperry who solved it all on the phone while I was driving (safely! 😀).

2025年12月18日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Thank you for letting us know that Daylin is taking care of our customers! I'll make sure to pass your review along to make sure they get credit for the job well done.

5つ星のうち1の評価

I asked for a printable gift…

I asked for a printable gift certificate that I can actually give as a gift, which I don't see on my email order?

2025年12月18日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

We're sorry to hear that you haven't seen your confirmation for your order. Please email us at GearHeads@Musiciansfriend.com or give us a call at 888-688-0208 and we can help you get that sent out.

5つ星のうち5の評価

Musicians Friend use my PREFERRED outlet, & Rebecca…

Musicians Friend us my PREFERRED outlet fir my music equipment needs. I found Rebecca H., their #StellarGearTech a few purchases ago when I bought my Charvel Jim Root Pro-Mod San Dimas. She helped me identify what I was looking for & hunt down the guitar within their GuitarCenter network. It was seamless. She sold me for Life. I came back a few weeks later for a smaller Vox Modeling amp, same deal. Now this purchase - back to Rebecca. I could have went elsewhere, NOT A CHANCE. Musicians Friend & Rebecca H., MY Gear / Sales Engineer for Life!

2025年12月18日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

We're happy to hear that Rebecca has been getting you taken care of. I'll let her supervisor know the good feedback so she gets all the kudos!

5つ星のうち5の評価

I was going to buy a used spark edge…

I was going to buy a used spark edge but i found a code to get 20% off that doesnt apply to used items and i called number to cancel the order and it was very convenient i dint even have to change the order and the service workers are extremely nice.

2025年12月17日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Happy to hear that we made things easy for you. Thanks for the review!

5つ星のうち1の評価

my order did not show up as the 6 month…

my order did not show up as the 6 month finananceing that the screen showed,it charged the full amount to my card.I did not want that,what happened?.

2025年12月14日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

You should be seeing the full amount but as you make payments it won't be charging you interest. Give us a call at 866-498-7882 and we can confirm if everything went through correctly for you.

5つ星のうち4の評価

This is my first purchase after having…

This is my first purchase after having a terrible online experience on a used guitar at a competitor. This was far superior even though the price was a little more. I received notification immediately of my purchase and shipping info same day and my shipping was faster than the other guy at about the same price even though I'm having it shipped to my home this time versus a store. Couldn't be happier with Musician's friend other than it's not clear on whether there is a case included, so............ now I'm assuming probably not which makes the price maybe a tad higher than the competition? If not for that this experience would be a straight up five stars.

2025年12月12日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

We're happy to hear that you gave us a chance! I can look into this and see what we can find out about the case situation. Please email us at GearHeads@MusiciansFriend.com and we can confirm it for you.

5つ星のうち1の評価

The rudest people I have ever dealt…

The rudest people I have ever dealt with. Mike was a total jerk because I asked nicely where my guitar was after a week of being lost, not shipped, lost

2025年11月30日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

We're sorry to hear you had this experience with your recent purchase. Please email us at GearHeads@MusiciansFriend.com and we can get you a status update and get this addressed.

5つ星のうち5の評価

Great Customer Service

The staff is incredible! Thank you to Tianna and Sam for their help and expertise!

2025年12月11日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

We love to hear it! Thanks for the review!

5つ星のうち1の評価

Where are my picks?

2025年12月11日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Thank you for reaching out to us. Please email us at Gearheads@Musiciansfriend.com with your order number and we can look into this and get you a status update on your order. Thanks!

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