Musician's Friend レビュー 

948
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I bought a line 6 amp and when they shipped it they broke one of the knobs off when I asked for a refund they made me do all the leg work so I said forget it. Do yourself a favor if you're a musician... もっと見る

企業が回答しました

5つ星のうち5の評価

I was helped by Nick McVicker, who did an outstanding job. I saw a guitar earlier today at a local Guitar Center, also offered on MF. Spoke with Nick, explained my issues with shipping, security, le... もっと見る

企業が回答しました

5つ星のうち5の評価

Well, I got a message for what I thought was a good discount (about $70) off the $279.99 retail price. Before the bass arrived I saw the exact same bass selling for $150 from Musicians Friend/Guitar... もっと見る

企業が回答しました

5つ星のうち5の評価

What the company did well is to employ Santos ! Santos my gear advisor is very courteous,professional & accommodating ! He does his craft without typical errors. A role model ! I only wish in every o... もっと見る

企業が回答しました

企業情報

  1. 趣味・工芸

当該企業による記述

Musician's Friend - the hottest music gear at the lowest prices since 1983. More than 130,000 customer-written product reviews. Read instrument buying guides. Get the best guarantees online for all the fine musical equipment you crave.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

948件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(948)

過去12か月のレビュー数: 301

レビューを書く
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5つ星のうち5の評価

Great Gear Advisor!

The gear advisor I worked with was on his game, having first hand experience with the product I was calling about, quick access to various product locations, quick access to Gibson detailed descriptions and knowledge of all discounts I had available. I hope he stays with Musicians Friend for a long time. I will try to contact him the next time I want to make a purchase and/or talk about gear.

2025年11月28日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Thanks for the great feedback Joel! We're happy to hear the Gear Advisor took care of you and was able to assist you! Thanks

5つ星のうち5の評価

Ordered via chat

Ordered via chat. Karl was a great rep. Recommended the right stand for my current needs.

2025年11月28日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Michael, thanks for the feedback about Karl! Let us know if you ever need anything else!

5つ星のうち5の評価

The primary reason for my great review…

The primary reason for my great review is your sales associate, Chad Evans, who has always been exceptionally professional, knowledgeable, courteous and helpful in guiding and assisting me in my purchases! I will certainly request him for my next purchase!

2025年11月28日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

We love to hear it! I'll pass this along to his supervisor so he gets credit for the job well done!

5つ星のうち5の評価

Great selection and a website

Great selection and a well developed and easy to navigate web site and mobile app. The entire process is easy. My rep, Delaney Brown is most helpful in the purchasing process and follows up to make sure all purchases meet expectations.

2025年11月27日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Thank you for letting us know that Delaney is keeping up the good work. We'll make sure to pass these along to their supervisor for credit.

5つ星のうち5の評価

Daniel Muchnik

Daniel Muchnik - Gear Advisor/Chat Agent - followed up with me when he saw that I had been shopping the site. His attention made me feel more confident making my purchase. He made it easy for me to complete my order.
Musician's Friend does a good job with customer service.

2025年11月26日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

That's great! We'll let his supervisor know so he gets his kudos! Thanks for the review!

5つ星のうち5の評価

Dylan was great

Dylan was great! So very thankful for his help! The whole experience was wonderful!

2025年11月26日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

We love to hear it! Thanks for letting us know that Dylan is doing a great job!

5つ星のうち4の評価

My item was canceled and after a short…

My item was canceled and after a short your tech Nate found me another and set the sale up with no hassle. Great work Nate

2025年11月21日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Edward, we're sorry to hear your order was cancelled, but glad Nate was able to get you taken care of with no hassle! Thanks for the feedback

5つ星のうち5の評価

Great place to order your gear

I had some very specific questions regarding my order and the gear advisor Braden went above and beyond to help me. I appreciate that... I feel good ordering gear from Musician's Friend.

2025年11月20日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Piotr, glad to hear that Braden was able to assist you! Let us know if there is anything else we can do for you. Thanks

5つ星のうち1の評価

mediocre listing with mediocre service!


paid next day air & it did not arrive today. order placed yesterday MORNING--- i was refunded on the next day air....but the guitar had no case! this listing said nothing one way or another-- how do you spend so much for no case-- is was not well packaged-- i hope the guitar is ok???

2025年11月18日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Leo, sorry to hear that your order didn't arrive in the expected time and that it arrived without a case. We'd like to look further into this with you, if you could please email us at gearheads@musiciansfriend.com with your order details. Thank you!

5つ星のうち5の評価

Great customer service

I just want to say that the rep I spoke too was great. He answered all my questions and offered advice on my choice. He also convinced me about the warranty available, something I never do. Give him credit for that as well. This is the second guitar I have purchased from Musicians Friend. I will continue to come back

2025年11月19日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Chuck, we're glad to hear you were taken care of! Please don't hesitate to reach out if you need anything else. Thanks!

5つ星のうち5の評価

The salesperson was excellent

The salesperson was excellent! Patient with me and seemed genuinely interested.

2025年11月18日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Thanks for the kind words Lisa! Let us know if there is anything else we can do to help. Thanks

5つ星のうち5の評価

Great sound; great value!

Easy ordering, great price. Item arrived and the packaging was excellent. Plugged my '77 Tele into it, and I was impressed. Still new to me, still playing with the dials and sounds. Best thing, I'm happy.
Albert M Catlos
Burlington NC

2025年11月18日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Albert, glad to hear your recent ordering experience went well! If you need anything else, please don't hesitate to ask! Thanks

5つ星のうち5の評価

My gear advisor

My gear advisor, Jeremy, was awesome!!! He crunched numbers for me and was informative, professional and genuine in his interest.

2025年11月17日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

Thanks for letting us know that Jeremy is doing a great job!

5つ星のうち1の評価

Where is my order??

Please cancel my order. It's been close to a month and I haven't received any information from you about when it's coming or if it's coming. You really should brush up on your customer relations.

2025年11月17日
自発的なレビュー
Musician's Friend ロゴ

Musician's Friend からの回答

We can help you get that cancelled. please email us at GearHeads@MusiciansFriend.com with your order number and we can get it taken care of.

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