My Private Network ロゎ
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My Private Network レビュヌ 

362
•
TrustScore 5段階評䟡の4.5

4.7

VPN サヌビス
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Excellent help so performance with this software hasd improved immeasurably. The only slightly negative view from my side is that because of my great age, I'm not so good at chatting. Prefer voice a... もっず芋る

5぀星のうち5の評䟡

We have been using My Private Network for several years now and across all five continents. Ninety nine percent of the time it works very well and for the one percent when it hasn't, usually because o... もっず芋る

5぀星のうち5の評䟡

I have been using MPN AS A VPN FOR8 years and every time I had a problem it was respond to witting a working day and often within Minutes The last problem was my VPN not connecting o my laptop -... もっず芋る

5぀星のうち5の評䟡

I am always amazed at the level of customer service provided by my private network. Not only do you get to 'speak' with actual people but these actual people sort out your problem promptly and effici... もっず芋る

䌁業情報

  1. VPN サヌビス

さたざたな倖郚゜ヌスから提䟛された情報

My Private Network is a subscription based secure, encrypted virtual private network (VPN) service with servers in 43 countries throughout the world. Wherever you are in the world, My Private Network can provide you with a safe, secure, private internet connection bypassing local internet restrictions and geographic limitations to experience the internet your way. By using our service you can avoid any local internet monitoring by your ISP or country and connect directly to any one of servers in 43 countries worldwide.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

362件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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4.7

すべおのレビュヌ

(362)

過去12か月のレビュヌ数: 0件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち2の評䟡

LE VPN Shambles

Having got an email saying MPN was no longer trading from the first of February, I followed the connection instructions provided for the new server, LE VPN. I've had nothing but headaches over the last four hours, with having either no success in connecting to them, to having no internet connection at home until I unistalled their programme. My phone does not receive bbc video on the iplayer either. I think this compulsory changeover is going to be a disaster. Not interested in following remote instructions from someone 1000 miles away after having had trouble free service for 4 years. A shambles!

2019幎1月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Customer Support Outstanding

The support I received when having problems setting up the VPN with Kodi was absolutely first class. Being familiar with Kodi , but no expert, and not knowledgeable with some of the terminology when transferring files etc the support team were thorough, professional and extremely sympathetic. The problem turned out to be complicated but the team continued to provide support until the VPN was successfully installed and fully functional. Brilliant service from an extremely dedicated and helpful team. I would have no hesitation in recommending My Private Network. Thankyou, great service.

2018幎9月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Have just sent a thank you to MPN for


Have just sent a thank you to MPN for the prompt and professional way in which they dealt with a problem I had regarding my connection to them. Sent a message, answered in under five minutes, problem sorted two minutes later. Service or what, fantastic. Always the same if you contact them, never let you down. Many thanks once again. Nigel D Bown Up a mountain in Turkey.

2018幎8月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Been with MPN for years but we had


Been with MPN for years but we had problems with our router. Contacted MPN and it turns out we were using an old VPN program. Anyway as we only use it for UK TV streaming they suggested their "My Telly" open DNS option. They took me right thru it within hours and Bingo, all OK again.
Really FAB service.
Geoff Smith + Carole Turner, Cyprus.

2018幎7月7日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service so far!

One or two technical issues (not necessarily due to the app) received rapid responses from the support people. So far (touch wood) we have not had any "not available in your location" from UK TV channels which was main reason for taking out subscription.

2018幎7月6日
自発的なレビュヌ
5぀星のうち1の評䟡

My VPN say its easy to install

My VPN say its easy to install, its not, its garbage and a waist of money. When you email them all they do is send you a number and say someone will contact you in 12 hours. Then nothing, no help no easy way to install. They are a con and wont answer me when I ask for my cash back.

Don't go any where near them.

I did post this but I am totally wrong, they were fixing things in the back ground working tirelessly to fix my problems. I unreservedly apologise for what I said, I should of trusted them and waited. My VPN works very well now and I would recommend there services.

2018幎7月5日
自発的なレビュヌ
My Private Network ロゎ

My Private Network からの回答

Dear Mr Venables,

Please accept my sincere apologies for the problems you have experienced with our service.

I assure you that we have been responding to your emails in a timely manner, although it is possible that our replies are going into your spam folder. If you could add support@my-private-network.co.uk to your whitelist, it will ensure that they stay in your inbox.

I notice that around an hour after your left this review, you emailed us as follows: "I need to apologise to you as I have now changed my password and all works well, thank you.”, as a result, I believe that the issues you were experiencing have now been resolved.

If you still require a refund, please let me know and I will ensure it is provided, we have a 90 day 'no questions asked' refund policy, and will return your payment if you wish.

Also, if you have any further issues and you would like to bring them to my attention, please mark your email for my attention (Jon) and my staff will ensure they are forwarded to me.

Thank you very much for your custom these past four years.

Kind regards


Jon Gittoes
Managing Director
for My Private Network

5぀星のうち5の評䟡

So far

So far, I have the very best, very fast service.
(And I've been able to seamlessly connect to UK TV content.)

So, absolutely no complaints and I am very pleased.

Happy to recommend.

2018幎6月28日
自発的なレビュヌ

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