Great prices, quick delivery and nice products. Had a slight problem with one item. Got in touch with Customer Services, sorted out very quickly and replacement sent, no questions asked. Couldnât ask... ãã£ãšèŠã
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I ordered a 3 all in one travel system Sunday afternoon ant it arrived Tuesday morning in original packaging. Now thatâs what I call great service. I would highly recommend this company. Mary D.
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I returned a faulty stroller to My Babiie 1 week ago. DPD tracking confirms the parcel was delivered to their warehouse. I have emailed customer service multiple times for an update, but received no r... ãã£ãšèŠã
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I ordered a pushchair from the Good as New section of the website and Iâm really pleased with the quality of it. I did notice that I was missing the rain cover in the box but after a quick message to... ãã£ãšèŠã
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My Babiie ã«ã€ããŠ
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"For little people who dream big"
Safe and stylish baby gear
Amazing Strollers, Highchairs, Car Seats, Travel Systems, Nursery Essentials & more.
Lovingly crafted baby products that let you stand out from the crowd.
Stylish & Functional
My Babiie products are highly functional as well as looking great! Years of parenting allowed us to create products that work great for us parents. With our different models of strollers you will be able to find the one that is the perfect fit for you and your family.
Created by parents, for parents
We understand life with little ones and are here to make it that little bit easier, by creating products we know you'll love because we love them too! Years of parenting has allowed us to know what works, what doesn't, and what we wished was available. This combined with our passion to provide only the very best for you and your family mean that My Babiie gear is gear that your family can rely on, as it has not only been tested by parents, but it's been created by them as well - us!
Colourful & fun
We create products that we know you will love because we love them too! Colour and fun runs through all our products with fashion forward modern prints and patterns. Designed for the modern parent, My Babiie products are brilliantly unique with patterns for all styles and tastes.
www.mybabiie.com
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Shop Nursery Essentials
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Commercial Road, TN12 6EN, Paddock Wood, è±åœ
- info@mybabiie.com
- www.mybabiie.com
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We preordered a MB450
We preordered a MB450
In Ivory,due to be delivered around the 29th June, it arrived today 10 days early...gorgeous pram and gorgeous colour,fantastic service from the My Babiie team.ðððð
2026幎6æ19æ¥
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My Babiie ããã®åç
Hi Nicky,
Thank you for taking the time to leave such a wonderful review.
We are absolutely delighted to hear that your MB450 arrived earlier than expected. We know how exciting it is when you're waiting for a new travel system to arrive, so we're thrilled we could get it to you ahead of schedule.
It's fantastic to hear that you're pleased with the ivory colour and the overall look of the pram. The MB450 is one of our most popular travel systems, and we're so pleased it's lived up to your expectations.
Thank you also for your kind words about our team. Feedback like this means a great deal to us, and we're delighted that you were happy with the service you received.
Kind regards,
The My Babiie Team
Great light weight comfy pushchair
I was looking for a pushchair which needed to be light weight but also comfortable for my granddaughter, this literally ticked all the boxes, also has great storage underneath & a great pocket in the hood for my keys. Great price & accessories for the pushchair are reasonably priced too. Definitely a brand Iâd go for again & highly recommend
2026幎6æ19æ¥
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My Babiie ããã®åç
Hi Michelle,
Thank you for your fantastic review.
We are so pleased to hear that your pushchair has been the perfect fit for both you and your granddaughter. Finding a pushchair that is lightweight enough to lift and manoeuvre while still being comfortable for little ones is so important, so it's wonderful to know it ticked all the boxes for you.
It's great to hear that you're making good use of the storage basket and handy hood pocket too. Our design team puts a lot of thought into the practical features that make everyday outings easier, so feedback like this is always appreciated.
Thank you for your recommendation and for choosing My Babiie. We hope you and your granddaughter enjoy many happy adventures together.
Kind regards,
The My Babiie Team
I have recieved everything but thereâŠ
I have recieved everything but there seems to be a blue mark on the back of the hood i can't seem to get out no matter what i try.
2026幎6æ17æ¥
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My Babiie ããã®åç
Hi Tom,
Thank you for your review.
We're sorry to hear about the mark you've noticed on the hood. This is certainly not something we would expect.
If you haven't already contacted us, please email a photo of the mark along with your order number to info@mybabiie.com and our customer service team will be happy to take a look into this for you and advise on the next steps.
Kind regards,
The My Babiie Team
Very good reviews
Very good reviews. Quick and easy process to order. Quick delivery. Packaged very well. Easy to put together and use immediately.
Overall very pleased with this push chair.
2026幎6æ17æ¥
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My Babiie ããã®åç
Hi Diane,
Thank you for your lovely review.
We are delighted to hear that you found the ordering process quick and easy and that your pushchair arrived promptly and well packaged. It's great to know that assembly was straightforward and that you were able to start using it straight away.
We really appreciate you taking the time to share your experience and are so pleased that you are happy with your purchase.
Kind regards,
The My Babiie Team
Arrived fast
Arrived fast, great quality, very lightweight highly recommend
2026幎6æ16æ¥
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My Babiie ããã®åç
Hi Rose,
Thank you for your review.
We are delighted to hear that your order arrived quickly and that you are pleased with the quality of your purchase. It's great to know that you found it lightweight and easy to use.
Thank you for your recommendation and for choosing My Babiie. We hope you continue to enjoy your stroller.
Kind regards,
The My Babiie Team
Has anyone brought the mbx2 and takenâŠ
Has anyone brought the mbx2 and taken it on the plane and put in overhead cabin? I emailed before I purchased and they said it does but looking at the size of it now it has come. Has me worried to take it.
2026幎6æ17æ¥
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My Babiie ããã®åç
Hi Kayleigh,
Thank you for your review.
The MBX2 is designed to be cabin-friendly and many customers do travel with it. However, airline cabin baggage allowances can vary, so we would always recommend checking the dimensions against the specific airline you're travelling with before you fly.
If you would like any further information regarding the folded dimensions, please feel free to contact our team at info@mybabiie.com and we will be happy to help.
Kind regards,
The My Babiie Team
MBX7 compact stroller
Ordered my MBX7 compact stroller and received it in 2 days. I am delighted with my purchase. Sturdy, easy to assemble (literally just attaching 2 back wheels), great quality and itâs beautiful! Canât wait to take it on holiday
2026幎6æ16æ¥
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My Babiie ããã®åç
Hi Stephanie,
Thank you for your fantastic review.
We are delighted to hear that you're loving your new MBX7 Compact Stroller. It's great to know that it arrived quickly, was easy to assemble and that you're impressed with the quality and design.
We hope it makes travelling and days out even easier, and we're sure it will be a fantastic companion for your upcoming holiday.
Thank you for choosing My Babiie.
Kind regards,
The My Babiie Team
Very disappointed with both the productâŠ
Very disappointed with both the product quality and the customer service.
Our stroller developed visible rust and a squeaking wheel within just five days of purchase while we were on holiday. The stroller was being used normally whilst we were on holiday and had not been subjected to any misuse or unusual conditions.
When I contacted customer services, I was told the rust was caused by âmoisture exposureâ and that corrosion can occur from rain, humidity, or coastal environments. While I understand that metal can rust over time, I find it unacceptable that a stroller designed for outdoor use could show signs of rust after only five days and had been in a slight downpour
To make matters worse, rather than offering a repair, replacement, or refund, I was advised to purchase a suitable rust remover, metal polish, and lubricant to clean the rust and prevent it from happening again. I found this particularly disappointing given that the stroller was less than a week old when the issue was reported.
What was even more frustrating was the refusal to acknowledge any possibility of a manufacturing or quality issue. Despite escalating the complaint, the company maintained that there was no fault with the product and refused to offer any remedy.
As a parent, I expect a brand-new stroller to be durable enough to withstand normal outdoor use without developing rust or requiring rust treatment and maintenance products within days of purchase.
Unfortunately, based on my experience, I would not purchase from this company again and would urge prospective buyers to consider how warranty claims are handled should any issues arise
2026幎6æ16æ¥
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My Babiie ããã®åç
Hi Scott,
Thank you for taking the time to leave a review.
We're sorry to hear that you have been disappointed with your experience.
We understand the concerns you have raised regarding the condition of your pushchair, particularly given how soon after purchase the issues were reported.
As part of our ongoing conversations with you, we have emailed you today with a proposed resolution and hope this demonstrates our commitment to supporting you and reaching a positive outcome.
Thank you again for bringing this matter to our attention, and we look forward to hearing from you.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Beautiful car seat great quality
Beautiful car seat great quality
2026幎6æ1æ¥
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My Babiie ããã®åç
Hi Deborah,
Thank you for your review.
We are delighted to hear that you are pleased with the quality of your car seat. We hope it provides many safe and comfortable journeys ahead.
Thank you for choosing My Babiie and for taking the time to share your feedback.
Kind regards,
The My Babiie Team
Issue with original car seat replacement offered
Had an issue with a car seat we have been using - poor customer services an email and Edralin has been dealing with the issue, every time I emailed I got a speedy reply, a request to return the original car seat and a new replacement would be sent out - I recieved the new car seat the next day origional one is packed anyway and awaiting collection to be returned
Edralin Has been brilliant from the start thank you âºïž
2026幎6æ11æ¥
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My Babiie ããã®åç
Hi,
Thank you so much for taking the time to leave us a review.
Whilst I'm sorry to hear there was an issue with your original car seat, I'm delighted that Edralin was able to assist and get a replacement arranged for you quickly.
Providing fast, helpful support is something we work very hard to achieve, so it's wonderful to hear that your emails were responded to promptly and that your replacement arrived the very next day.
I will be sure to pass your kind comments on to Edralin, who will be thrilled to receive such lovely feedback.
Thank you again for choosing My Babiie, and we wish you and your family all the very best.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Absolutely shocking customer service.
Absolutely shocking customer service.
Delivery courier marked my parcel as delivered and apparently item was left.
No sign of the package at all, asked neighbours etc.
Reached out to Mybabiie customer service and point blank told me that Itâs marked as received.
After reaching out a few more times and wasnât any further forward, I asked to make a complaint.
At this point I never heard anything and emailed once again to ask for a complaint reference number to support my case with small claims court & ombudsman.
Still no further forward! Seen many good reviews about Mybabiie but feel as though Iâve been scammed
2026幎6æ2æ¥
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My Babiie ããã®åç
Hi Kelsey,
Thank you for taking the time to share your feedback.
I'm really sorry to read about the experience you've had and can completely appreciate how frustrating and disappointing this must have been, especially when you were expecting your order and needed it urgently.
After seeing your review, I wanted to personally look into what had happened. I have now reviewed your case and sent you an email directly to discuss this further and provide a resolution.
Thank you for bringing this to my attention, and I hope I've been able to help put things right for you.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Excellent speedy company
Excellent speedy company. Website is easy to navigate, product was sent the same day, I received the following day at no extra cost.
The car seat is absolutely stunning, folds for easy storage Isofix connection for simple easy installation.
Very impressed.
2026幎6æ11æ¥
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My Babiie ããã®åç
Hi Erica,
Thank you so much for your wonderful review.
We're delighted to hear that you found our website easy to use and that your order arrived so quickly. We know how important fast delivery can be, so it's great to hear that your car seat was dispatched the same day and with you the very next day.
It's also fantastic to hear that you're loving the car seat itself. The foldable design and ISOFIX installation are features we're particularly proud of, so we're thrilled they've made things easier for you.
Thank you again for choosing My Babiie and for taking the time to share your experience.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Would buy again, if needed
Processed, dispatched and arrived quickly, good quality product.
Granddaughter loved pink leopard design.
2026幎6æ12æ¥
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My Babiie ããã®åç
Hi Angus,
Thank you so much for your lovely review.
We're delighted to hear that your order was processed, dispatched and delivered quickly, and that you're pleased with the quality of the product.
It's especially wonderful to hear that your granddaughter loved the Pink Leopard design â it's certainly one of our favourites too!
Thank you for choosing My Babiie and for taking the time to share your experience. We hope your granddaughter enjoys her new seat for many adventures to come.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Had to send back
Had to send back
£10 pick up charge even though taken to pick up point.
Then had to chase up refund for over a week
Wont be buying again from them
Disgrqceful
2026幎6æ12æ¥
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My Babiie ããã®åç
Hi Dawn,
Thank you for taking the time to share your feedback.
I am very sorry to read about your experience and appreciate how frustrating this must have been, particularly when you then had to spend additional time chasing your refund.
I would very much like the opportunity to review this matter further; however, unfortunately I have been unable to locate your order details from your Trustpilot review alone.
Please could you contact us at info@mybabiie.com with your order number and mention your review? Once I have your details, I will personally investigate what has happened and ensure the matter has been handled correctly.
Thank you for bringing this to our attention, and I hope we can resolve your concerns.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
I am writing to express myâŠ
I am writing to express my disappointment regarding the handling of my daughter's complaint about a pram purchased from My Babiie Gibraltar
After only five months of normal daily use, the frame of the pram collapsed. This is clearly unacceptable for a product designed to carry a child safely and intended for regular use over a much longer period. The pram is advertised as suitable for children weighing up to 15kg, yet my daughter's baby is nowhere near that weight. Furthermore, the storage basket underneath is extremely small and has never been used to carry excessive items that could have contributed to the failure.
My daughter has already raised this issue with a member of your team, Maddie, but was disappointed to be informed that the company would not accept responsibility or replace the faulty frame. Given the age of the product and the nature of the fault, this response is unreasonable.
This situation has caused my daughter considerable stress and inconvenience. She is a new mother who experienced a difficult birth and C-section recovery, and she relies on her pram every day. Being left without a safe and functional pram due to what appears to be a product failure is unacceptable.
I ask that you review this matter urgently and reconsider your decision. A pram frame should not collapse after only five months of normal use, and I believe a replacement frame or other suitable remedy should be provided.
I look forward to your prompt response and a satisfactory resolution.
2026幎6æ12æ¥
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My Babiie ããã®åç
Hi Cheryl,
Thank you for taking the time to share your feedback.
I am sorry to read about the concerns you have raised and can appreciate why this situation has been upsetting for both you and your daughter.
As this review relates to another individual's account, I am limited in what I can discuss publicly. However, I would like to reassure you that we take all customer concerns seriously and always aim to review each case carefully and fairly based on the information available to us.
If your daughter would like any further assistance or would like us to revisit any aspect of her case, please ask her to contact us directly at 'info@mybabiie.com' and we will be more than happy to help.
Thank you again for taking the time to bring your concerns to our attention.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Great website and very quick delivery!
Great website and very quick delivery!! Good quality car seat!!
2026幎6æ9æ¥
èªçºçãªã¬ãã¥ãŒ
My Babiie ããã®åç
Hi Cristina,
Thank you so much for your wonderful review.
We're delighted to hear that you found our website easy to use and that your order arrived so quickly. It's also fantastic to know that you're pleased with the quality of your car seat.
Thank you for choosing My Babiie and for taking the time to share your experience.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
My Babiie ããã®åç
Hi Toni,
Thank you so much for your lovely review.
We're delighted to hear that your order arrived quickly and, most importantly, that you're loving your pram!
Thank you for choosing My Babiie and for taking the time to share your experience!
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Excellent three in one travel cot
Excellent three in one travel cot. I went for the beige one which is really lovely. Super easy to use and my 4 month old was very happy in the top section. I feel like Iâll get a lot of use out of it as he grows.
2026幎6æ10æ¥
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My Babiie ããã®åç
Hi Phoebe,
Thank you so much for your wonderful review.
We're delighted to hear that you're pleased with your three-in-one travel cot and that you've found it so easy to use. The beige colour is a beautiful choice, and it's lovely to hear that your little one is already happy and comfortable in it.
It's great to know that you can see it growing with your baby and providing plenty of use in the months and years ahead.
Thank you for choosing My Babiie and for taking the time to share your experience.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Scam
Our prams suspension broke causing it to collapse after just 5 months. It would collapse at random times. When we tried to return it (whilst under guarantee), we were told we must have put âtoo much weight in itâ. Firstly, the basket underneath is tiny and barely fits anything substantial anyway and secondly, itâs designed to carry up to 15 kilos! Absolute scam! I purchased it from a shop in Gibraltar who tried to fight it for us but MyBabiie refused so not only have you lost me as a client, but all my mum friends know and your potential broker in Gibraltar may be hesitant to work with you now!
2026幎6æ8æ¥
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My Babiie ããã®åç
Hi Liana,
Thank you for taking the time to leave a review. We genuinely appreciate all customer feedback, and we're very concerned to read about your experience.
What you've described certainly doesn't sound like the level of service we aim to provide, and I would like to personally review this case for you.
Unfortunately, I have been unable to locate your details through Trustpilot, and an internal search using your name has not returned any previous correspondence. To allow me to investigate this properly, please could you contact us at info@mybabiie.com and include FAO Maddy â Trustpilot Review in the subject line.
Once I receive your email, I will personally review the history of the case, including the information provided at the time and the outcome that was reached.
I look forward to hearing from you and having the opportunity to look into this further.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
The stroller is broken
The stroller is broken, just few months and itâs already useless, total waste of money
2026幎6æ1æ¥
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My Babiie ããã®åç
Hi Adeyemi,
Thank you for taking the time to leave a review.
We're very sorry to hear that you're experiencing an issue with your stroller, especially after only a few months of use. We completely understand how frustrating this must be.
Please can you get in touch with us at info@mybabiie.com, quoting "Trustpilot Review" in the subject line, so that we can take a look into this for you and provide support under your My Babiie Guarantee.
If you could include your order number and a brief description of the issue, our team will be happy to review this and assist further.
We look forward to hearing from you soon.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
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