My Babiie レビュー 

My Babiie からの回答

2026年6月15日

Hi Toni,

Thank you so much for your lovely review.

We're delighted to hear that your order arrived quickly and, most importantly, that you're loving your pram!

Thank you for choosing My Babiie and for taking the time to share your experience!

Kind regards,

Maddy
Head of Customer Experience
My Babiie

My Babiie からの回答

2026年6月15日

Hi Phoebe,

Thank you so much for your wonderful review.

We're delighted to hear that you're pleased with your three-in-one travel cot and that you've found it so easy to use. The beige colour is a beautiful choice, and it's lovely to hear that your little one is already happy and comfortable in it.

It's great to know that you can see it growing with your baby and providing plenty of use in the months and years ahead.

Thank you for choosing My Babiie and for taking the time to share your experience.

Kind regards,

Maddy
Head of Customer Experience
My Babiie

My Babiie からの回答

2026年6月10日 に更新

Hi Liana,

Thank you for taking the time to leave a review. We genuinely appreciate all customer feedback, and we're very concerned to read about your experience.

What you've described certainly doesn't sound like the level of service we aim to provide, and I would like to personally review this case for you.

Unfortunately, I have been unable to locate your details through Trustpilot, and an internal search using your name has not returned any previous correspondence. To allow me to investigate this properly, please could you contact us at info@mybabiie.com and include FAO Maddy – Trustpilot Review in the subject line.

Once I receive your email, I will personally review the history of the case, including the information provided at the time and the outcome that was reached.

I look forward to hearing from you and having the opportunity to look into this further.

Kind regards,

Maddy
Head of Customer Experience
My Babiie

My Babiie からの回答

2026年6月10日 に更新

Hi Adeyemi,

Thank you for taking the time to leave a review.

We're very sorry to hear that you're experiencing an issue with your stroller, especially after only a few months of use. We completely understand how frustrating this must be.

Please can you get in touch with us at info@mybabiie.com, quoting "Trustpilot Review" in the subject line, so that we can take a look into this for you and provide support under your My Babiie Guarantee.

If you could include your order number and a brief description of the issue, our team will be happy to review this and assist further.

We look forward to hearing from you soon.

Kind regards,

Maddy
Head of Customer Experience
My Babiie

My Babiie からの回答

2026年6月8日

Hi Baz,

Thank you for taking the time to leave us a review. We're delighted to hear you found the experience quick, easy and great value for money.

We really appreciate your support and hope you enjoy your My Babiie purchase.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月8日

Hi Alison,

Thank you for your lovely review.

We're so pleased to hear you found the ordering process easy and that your car seat arrived so quickly.

It's great to know you're happy with the longevity of the seat too. We design our products to grow with your child, helping families get the most from their purchase for years to come.

Thank you for choosing My Babiie and for taking the time to share your experience.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月8日

Hi Jean,

Thank you for taking the time to leave us a review.

We're delighted to hear your order arrived so quickly and that you were pleased with the delivery service. We know how exciting it is to receive a new purchase, so we're glad we could get it to you so promptly.

Thank you for choosing My Babiie, and we hope you enjoy your purchase.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月8日

Hi Gemma,

Thank you for your wonderful review.

We're so pleased to hear that you found our website easy to use, enjoyed our next-day delivery service, and are happy with the quality of your purchase.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月8日

Hi Margaret,

Thank you so much for your lovely review.

We're delighted to hear that you've been using your buggy since your little one was born and that it's still serving you well at 16 months. It's wonderful to know you've found it to be excellent value for money.

Thank you for choosing My Babiie and for sharing your experience with us.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月8日

Hi Beth,

Thank you for your fantastic review.

We're thrilled to hear that your Pink Leopard car seats arrived so quickly and that you're loving them. It's wonderful to know you found them easy to use and that they exceeded your expectations.

Thank you for choosing My Babiie and for recommending us to others. We hope you and your little ones enjoy your new seats for many years to come.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月8日

Hi Susan,

Thank you for your lovely review.

We're delighted to hear that your order arrived quickly and that you were happy with the price. Providing great value alongside a smooth shopping experience is something we work hard to achieve.

Thank you for choosing My Babiie, and we hope you enjoy your purchase.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月8日

Hi Kayleigh,

Thank you so much for your wonderful review and for your continued support over the years.

It means so much to hear that you've trusted My Babiie from your eldest through to your youngest. We're delighted that you've come back to us for another buggy and highchair and that you've loved your experience with our products.

Thank you for being part of the My Babiie family for the past 10 years. We truly appreciate your loyalty and kind words.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月8日

Hi Karis,

Thank you for your fantastic 5-star review.

We're delighted to hear that you're happy with the quality of your purchase, our fast delivery service, and the value for money we offer.

Your support means a lot to us, and we really appreciate you taking the time to share your experience.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月8日

Hi,

Thank you for your 5-star review.

We're delighted to hear that you're happy with the quality of your product and that your order arrived promptly. Providing great products alongside a smooth delivery experience is something we always strive for.

Thank you for choosing My Babiie and for taking the time to share your feedback.

Best wishes,
Maddy at My Babiie

My Babiie からの回答

2026年6月4日

Hi Paul,

Thank you for your review.

We are delighted to hear that your shopping experience was straightforward and problem-free. Thank you for choosing My Babiie.

Kind regards,

The My Babiie Team

My Babiie からの回答

2026年6月4日

Hi Julie,

Thank you for your review.

We are delighted to hear you found our website easy to use and that your order arrived so quickly. We really appreciate your kind feedback and hope you enjoy your purchase.

Kind regards,

The My Babiie Team

My Babiie からの回答

2026年6月4日

Hi Kelly,

Thank you for your review.

We are delighted to hear you were pleased with the fast delivery, packaging and value for money. We hope your grandson enjoys many comfortable and happy journeys in his new car seat.

Kind regards,

The My Babiie Team

My Babiie からの回答

2026年6月4日

Hi Celina,

We are sorry to hear about your experience.

We certainly would not expect an order to be left exposed to the weather, and we understand how disappointing it must have been to receive a parcel in that condition. While we cannot control how a courier handles a delivery once it is out for delivery, we will always do our best to help if there are any issues.

We have looked into this and cannot currently locate any messages from you on our customer service platforms regarding this matter. Please contact us again at info@mybabiie.com with your order number and any photos of the packaging and product condition, and we will be happy to investigate this for you and work towards a resolution.

Kind regards,

The My Babiie Team

My Babiie からの回答

2026年6月4日

Hi Van Turmaine,

Thank you for your review.

We are delighted to hear you were happy with the service and your car seat. It's great to know you found it excellent value for money for your grandchildren.

Kind regards,

The My Babiie Team

My Babiie からの回答

2026年6月4日

Hi Sally,

We are very sorry to hear about your experience.

Unfortunately, when a parcel is reported as lost by a courier, we are required to follow the courier's investigation process before a refund or replacement can be authorised. We appreciate that this can be frustrating and may take longer than either of us would like.

We are also sorry to hear that you have been unhappy with the support received so far. If your issue remains unresolved, please contact our team at info@mybabiie.com with your order number and we will be happy to review the status of your case and provide an update.

Kind regards,

The My Babiie Team